Dell X001C specifications Using the Dell Operating System Media, Before you Begin

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3In the System Recovery Options window, select a keyboard layout and click Next.

4To access the recovery options, log on as a local user. To access the command prompt, type administrator in the user name field, then click OK.

5Click Dell Factory Image Restore.

NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.

The Dell Factory Image Restore welcome screen appears.

6On the Dell Factory Restore Image welcome screen, click Next. The Confirm Data Deletion screen appears.

NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.

7Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.

The restore process begins and may take 5 or more minutes to complete.

8Click Finish to restart the computer.

Using the Dell™ Operating System Media

Before you Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See "Returning to a Previous Device Driver Version" on page 52. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft® Windows® System Restore" on page 54.

NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media.

Reinstalling Software

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Contents Dell Precision M4400 Setup and Quick Reference Guide Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Troubleshooting Software and HardwareTechnical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents Front View About Your ComputerKeyboard Volume control buttons Power buttonUSB connectors Audio line-out AC adapter connector Air vents Video connector USB connector ESATA/USB connectorDocking alignment mark Battery Back ViewBattery Removal Wireless switch icon Dell Wi-Fi Catcher Network Locator icon Wireless Switch and Dell Wi-Fi Catcher Network LocatorAbout Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Setting Up Your Computer Laptop with wireless connection Setting Up Your Computer Internet service Cable or DSL modem Wireless routerSetting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Operating System Transferring Information to a New ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Setting Up Your Computer Specifications Memory Ports and ConnectorsWI-MAX CommunicationsAudio VideoKeyboard Wuxga Ccfl /RGBLEDTouch Pad AC Adapter Environmental PhysicalGrms Specifications Power Lights TroubleshootingPower light behavior Indication TroubleshootingBeep Codes Code Description Suggested Remedy RepetitiveManual at support.dell.com Code Description Error MessagesSupport.dell.com At support.dell.comT a Error The hard drive cannot read the data Troubleshooting Troubleshooting Windows XP System Messages Troubleshooting Dell Diagnostics Troubleshooting Software and Hardware ProblemsInsert the Drivers and Utilities media Power Problems Troubleshooting TipsTroubleshooting Lockups and Software Problems Memory ProblemsD T H E P R O G R a M Dell Technical Update Service Icon on the taskbar or from Dell Support UtilityTroubleshooting Reinstalling Software Reinstalling SoftwareDrivers Identifying DriversReinstalling Drivers and Utilities Reinstalling Software Restoring Your Operating System Using Microsoft Windows System RestoreStarting System Restore Using Dell Factory Image Restore Before you Begin Using the Dell Operating System MediaReinstalling Software Getting Help Obtaining AssistanceGetting Help DellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Finding Information How to remove and replace parts Safety instructionsHow to configure system settings Using and maintaining devicesIndex IndexReinstalling, 67 System Restore Index Setting up Internet connection, 16 System Restore