Dell X001C specifications Before You Call

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Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).

Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 64). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, follow the safety instructions in the documentation that shipped with your computer.

Getting Help

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Contents Dell Precision M4400 Setup and Quick Reference Guide Macrovision Product Notice Contents Automated Order-Status Service Troubleshooting Software and HardwareLockups and Software Problems Dell Technical Update Service Technical Support and Customer ServiceReturning Items for Warranty Repair or Credit Contents Front View About Your ComputerKeyboard Volume control buttons Power buttonUSB connectors Audio line-out Back View Air vents Video connector USB connector ESATA/USB connectorAC adapter connector Docking alignment mark BatteryBattery Removal Wireless switch icon Dell Wi-Fi Catcher Network Locator icon Wireless Switch and Dell Wi-Fi Catcher Network LocatorAbout Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Setting Up Your Computer Laptop with wireless connection Setting Up Your Computer Internet service Cable or DSL modem Wireless routerSetting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Operating System Transferring Information to a New ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Setting Up Your Computer Specifications Memory Ports and ConnectorsWI-MAX CommunicationsAudio VideoKeyboard Wuxga Ccfl /RGBLEDTouch Pad AC Adapter Environmental PhysicalGrms Specifications Troubleshooting TroubleshootingPower Lights Power light behavior IndicationBeep Codes Code Description Suggested Remedy RepetitiveManual at support.dell.com At support.dell.com Error MessagesCode Description Support.dell.comT a Error The hard drive cannot read the data Troubleshooting Troubleshooting Windows XP System Messages Troubleshooting Dell Diagnostics Troubleshooting Software and Hardware ProblemsInsert the Drivers and Utilities media Power Problems Troubleshooting TipsTroubleshooting Lockups and Software Problems Memory ProblemsD T H E P R O G R a M Dell Technical Update Service Icon on the taskbar or from Dell Support UtilityTroubleshooting Identifying Drivers Reinstalling SoftwareReinstalling Software DriversReinstalling Drivers and Utilities Reinstalling Software Restoring Your Operating System Using Microsoft Windows System RestoreStarting System Restore Using Dell Factory Image Restore Before you Begin Using the Dell Operating System MediaReinstalling Software Getting Help Obtaining AssistanceGetting Help DellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Finding Information Using and maintaining devices Safety instructionsHow to remove and replace parts How to configure system settingsIndex IndexReinstalling, 67 System Restore Index Setting up Internet connection, 16 System Restore