Dell X001C specifications Insert the Drivers and Utilities media

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See your Service Manual at support.dell.com to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 65.

1Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2Turn on (or restart) your computer.

3When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the start menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1Insert the Drivers and Utilities media.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer starts according to the devices specified in the system setup program.

3When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.

Troubleshooting

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Contents Dell Precision M4400 Setup and Quick Reference Guide Macrovision Product Notice Contents Automated Order-Status Service Troubleshooting Software and HardwareLockups and Software Problems Dell Technical Update Service Technical Support and Customer ServiceReturning Items for Warranty Repair or Credit Contents Front View About Your ComputerPower button Keyboard Volume control buttonsUSB connectors Audio line-out Back View Air vents Video connector USB connector ESATA/USB connectorAC adapter connector Docking alignment mark BatteryBattery Removal Wireless switch icon Dell Wi-Fi Catcher Network Locator icon Wireless Switch and Dell Wi-Fi Catcher Network LocatorAbout Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Laptop with wireless connection Setting Up Your Computer Internet service Cable or DSL modem Wireless routerSetting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Operating System Transferring Information to a New ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Setting Up Your Computer Specifications Memory Ports and ConnectorsWI-MAX CommunicationsAudio VideoKeyboard Wuxga Ccfl /RGBLEDTouch Pad AC Adapter Environmental PhysicalGrms Specifications Troubleshooting TroubleshootingPower Lights Power light behavior IndicationCode Description Suggested Remedy Repetitive Beep CodesManual at support.dell.com At support.dell.com Error MessagesCode Description Support.dell.comT a Error The hard drive cannot read the data Troubleshooting Troubleshooting Windows XP System Messages Troubleshooting Dell Diagnostics Troubleshooting Software and Hardware ProblemsInsert the Drivers and Utilities media Power Problems Troubleshooting TipsTroubleshooting Lockups and Software Problems Memory ProblemsD T H E P R O G R a M Dell Technical Update Service Icon on the taskbar or from Dell Support UtilityTroubleshooting Identifying Drivers Reinstalling SoftwareReinstalling Software DriversReinstalling Drivers and Utilities Reinstalling Software Restoring Your Operating System Using Microsoft Windows System RestoreStarting System Restore Using Dell Factory Image Restore Before you Begin Using the Dell Operating System MediaReinstalling Software Obtaining Assistance Getting HelpGetting Help DellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Finding Information Using and maintaining devices Safety instructionsHow to remove and replace parts How to configure system settingsIndex IndexReinstalling, 67 System Restore Index Setting up Internet connection, 16 System Restore