Dell P01E, P776N manual Troubleshooting, Basic Hints and Tips

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CHAPTER 6: TROUBLESHOOTING

Basic Hints and Tips

•Computer does not power on: Is your computer securely plugged into a working electrical outlet? If plugged into a power strip, make sure that the strip is actually working.

•Connections: Check all the cables to make sure that there are no loose connections anywhere.

•Power Savings: Make sure that your system is not in Hibernate or Standby mode by pressing the power button for less than 4 seconds. The power status LED will fade from blue to black while in Standby mode; in Hibernate mode it will be off.

CHAPTER 6: TROUBLESHOOTING

CHAPTER 6: TROUBLESHOOTING

•Brightness: Check and adjust the brightness of the LCD screen by pressing the key combinations <Fn><F4> or <Fn><F5>.

•Display Choice: Press the key combination <Fn><F6> to make sure the notebook is not set to “External Only” display.

•Use only the AC adapter that shipped with your notebook.

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Contents Alienware M17x Mobile Manual 02/02 Contents 04 /04 Introduction Setting UP Your Notebook Before Setting Up Your NotebookSetting Up Your Alienware Mobile Product Documentation and MediaLocation and Positioning of Your Notebook Connect the AC Adapter to the Back of Your NotebookConnecting to the Internet Press the Power Button Windows Vista SetupConnecting to a Home Network Getting to Know Your Examining Your Notebook Front View Features Back View FeaturesLeft View Features Right View FeaturesTop View Features Bottom View Features Power Button Status LEDsTouch Controls Function KeysF5 Decrease Display Brightness Recharging the Battery Pack Battery PackRemoving and Replacing the Battery Pack Battery Maintenance Questions and AnswersPower Management Understanding Power ConsumptionCustomizing Your Notebook’s Power Settings Reducing Power ConsumptionConnecting Devices Connecting a Display Connecting External DisplaysExtending the Desktop Connecting External Speakers Connecting Printers Connecting USB DevicesConnecting FireWire Ieee 1394 Devices Connecting a Plug and Play PrinterUsing Your Notebook Alienware Command CenterStealth Mode Using Removable Media and CardsUsing the Optical Drive Using the Integrated WebcamWorking With RAID RAID LevelConfiguring the Bios System SetupEntering System Setup System Setup ScreensSystem Setup Options Sata ODDAdvanced Menu USB Emulation Graphics Settings Sub-Menu Hybrid Graphics Cmos Installing Additional Or Replacement Components Turning Off Your Notebook Before You BeginBefore Working Inside Your Notebook Upgrading/Replacing Memory Removing the Memory Modules Compartment door Front of the notebook Captive screwsMemory module connector Spring locks Tab Notch Upgrading/Replacing Hard Drives Removing the Hard Drives038 /038 Secondary Hard Drive HDD1 Troubleshooting Basic Hints and TipsBackup and General Maintenance Things to check before troubleshootingSoftware Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics From the Support CD/DVDAnswers to Common Problems Computer does not recognize the disc or driveAn audio CD does not produce sound DVD or Blu-ray movie does not playSystem Computer fails the PostComputer stops responding/a solid blue screen appears Program stops responding or crashes repeatedlyHard Drive Problems Other software problemsKeyboard InternetMemory If the display is blank MonitorIf the display is difficult to read Power MousePrinter Game ControllersSpeakers There is no sound from the speakers externalSystem Recovery Microsoft System Restore Using AlienRespawnAlienRespawn Password Protection Advanced RecoveryFactory System Recovery To Enable or Change Password SettingsAlienRespawn v2.0 Disc To Use the AlienRespawn v2.0 DiscBasic Specifications USB 057/057 Appendix a General and Electrical Safety Precautions Computer SetupGeneral Safety Precautions Computer UseWhen You Should Contact Alienware Replacement Components or AccessoriesWhen operating your equipment General Safety InformationWhen setting up the equipment for use When Working Inside Your Device General Power SafetyProtecting Against Electrostatic Discharge If your computer uses an AC adapterPortable Device Battery Safety TV Antenna Safety InstructionsErgonomic Instructions Example of Antenna GroundingBattery Disposal Environmental ConsiderationsRecycling Information Waste Electrical and Electronic Equipment Weee DirectiveFor Products With Wireless LAN / 802.11 Interfaces Export RegulationsPerchlorate Material Restrictions of Usage InformationRestriktioner af brugsinformation FranceItaly For produkter med trådløs LAN / 802.11 grænsefladeInformatie over beperkingen in gebruik Informations sur les restrictions relatives à l’utilisationPer prodotti con interfacce wireless LAN/802.11 Informazioni sulle limitazioni all’usoItalie FranciaRestriksjoner på brukerinformasjon Информация об ограничении на использованиеItalia For produkter med trådløse LAN / 802.11-nettverkskortRestricciones sobre la información de uso Para productos con interfaces LAN inalámbricasOther Country Specific Information European UnionDanmark United StatesNorge Sverige依照商品檢驗法案第 11 條條文，Dell 提供對於本文件所涉及產品在台灣地區認證機構的公司聯絡細節 Information Terms and Conditions of Sale075/075 THEREUNDER, or ANY CLAIM, Dispute or Controversy Whether Retail Purchaser End User Agreement SoftwareOther Documents Return Policies ExchangesLimitation of Liability Service and SupportNot For Resale or Export Governing Law What is covered by this limited hardware warranty? What is not covered by this limited hardware warranty?Limited Warranties and Return Policy Binding ArbitrationHow long does this limited hardware warranty last? What do I do if I need warranty service? What will Dell do?What if I purchased a service contract? May I transfer the limited hardware warranty?Dell Return Policy U.S. Only How will you fix my product?083/083 084/084 085 /085 Dell Return Policy Canada Only Exceptions to Dell’s 30-day return policyDell and Alienware Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsLimited Warranty Appendix D Dell Software License AgreementGovernment Restricted Rights Open Source SoftwareGeneral Appendix E Contacting Alienware WebsitesAppendix F Important Information Printed on recycled paper