Internet
Cannot browse the Internet/Error: “Unable to locate host.”:
1.Check that you are connected to the Internet.
2.Check that the Web address typed into the address bar is correct and for a valid site. Try a different Web address, or URL.
3.If the error message still appears, disconnect from the Internet Service Provider (ISP) and close the browser. Reconnect and open the browser.
4.If the error message still appears, your ISP may be experiencing technical difficulties.
Website connection is slow:
Internet performance can be affected by the following factors:
•The condition of the telephone or network cables being used.
•The condition of the network equipment at your ISP.
•The graphics or multimedia on Web pages.
•Multiple browsers, downloads, or programs open on your computer.
CHAPTER 6: TROUBLESHOOTING
Keyboard
The keyboard is not responding:
Clean the keyboard by using an aerosol can of compressed air with a proper extension to remove dust and lint trapped under the keys.
A keyboard character is repeating:
1.Make sure that there is nothing resting on any of the keys.
2.Check that no key on the keyboard is stuck. Press each key to loosen any keys that may be stuck and then restart your computer.
Spills on the Keyboard:
If liquid of any kind is spilled on the keyboard, turn off the computer. Clean the keyboard using the appropriate cleaning materials and turn it upside down to drain it. Once the keyboard has dried, turn on the computer. If the keyboard does not work, it needs to be replaced.
Keyboards damaged due to spills are not covered under limited warranty.
Memory
Memory errors detected on start up:
1.Check memory modules for correct seating and orientation. Reseat the memory modules if applicable.
2.Computers using a
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