Dell P01E, P776N manual Dell Return Policy U.S. Only, What if I purchased a service contract?

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What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service. If you purchased through us a service contract with one of our third- party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited hardware warranty for the product you bought. Dell owns all parts removed from repaired products.

May I transfer the limited hardware warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited hardware warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell’s website:

If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/ topics/sbtopic_015_ccare.htm

If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ ccare.htm

If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

APPENDIX C: WARRANTY AND SUPPORT INFORMATION

All requests to transfer ownership are at Dell’s sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited hardware warranty agreement and Dell’s terms and conditions of sale located at www.dell. com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party.

Dell Return Policy (U.S. Only)

Dell values its relationship with you and offers you the option to return most products you purchase directly from Dell. You may return eligible products for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees, as set forth in detail below.

21-Day Return Period for Certain Hardware and Software Products and Accessories: Unless you have a separate agreement with Dell or except as provided below, all hardware, accessories, peripherals, parts and media-based software that is unopened and still in its sealed package or, if delivered electronically, software you have not accepted by clicking the “I agree to these Terms and Conditions” button, may be returned within 21 days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees.

Exceptions to Dell’s 21-Day Return Period

PowerEdge™, PowerConnect™, and PowerVault™ products purchased directly from Dell may be returned within 30 days from the date on the packing slip or invoice.

New Vostro™, OptiPlex™, Latitude™, and Dell Precision™ systems purchased directly from Dell’s Small & Medium Business division may be returned within 30 days from the date on the packing slip or invoice.

Application software and operating systems that have been installed by Dell may be returned only if installed on a returnable system, and only if you return that system within the applicable return period.

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Contents Alienware M17x Mobile Manual 02/02 Contents 04 /04 Introduction Setting UP Your Notebook Before Setting Up Your NotebookLocation and Positioning of Your Notebook Setting Up Your Alienware MobileProduct Documentation and Media Connect the AC Adapter to the Back of Your NotebookConnecting to the Internet Press the Power Button Windows Vista SetupConnecting to a Home Network Getting to Know Your Examining Your Notebook Front View Features Back View FeaturesLeft View Features Right View FeaturesTop View Features Bottom View Features Power Button Status LEDsTouch Controls Function KeysF5 Decrease Display Brightness Recharging the Battery Pack Battery PackRemoving and Replacing the Battery Pack Battery Maintenance Questions and AnswersCustomizing Your Notebook’s Power Settings Power ManagementUnderstanding Power Consumption Reducing Power ConsumptionConnecting Devices Connecting a Display Connecting External DisplaysExtending the Desktop Connecting External Speakers Connecting FireWire Ieee 1394 Devices Connecting PrintersConnecting USB Devices Connecting a Plug and Play PrinterUsing Your Notebook Alienware Command CenterUsing the Optical Drive Stealth ModeUsing Removable Media and Cards Using the Integrated WebcamWorking With RAID RAID LevelEntering System Setup Configuring the BiosSystem Setup System Setup ScreensSystem Setup Options Sata ODDAdvanced Menu USB Emulation Graphics Settings Sub-Menu Hybrid Graphics Cmos Installing Additional Or Replacement Components Turning Off Your Notebook Before You BeginBefore Working Inside Your Notebook Upgrading/Replacing Memory Removing the Memory Modules Compartment door Front of the notebook Captive screwsMemory module connector Spring locks Tab Notch Upgrading/Replacing Hard Drives Removing the Hard Drives038 /038 Secondary Hard Drive HDD1 Troubleshooting Basic Hints and TipsBackup and General Maintenance Things to check before troubleshootingSoftware Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics From the Support CD/DVDAn audio CD does not produce sound Answers to Common ProblemsComputer does not recognize the disc or drive DVD or Blu-ray movie does not playComputer stops responding/a solid blue screen appears SystemComputer fails the Post Program stops responding or crashes repeatedlyHard Drive Problems Other software problemsKeyboard InternetMemory If the display is blank MonitorIf the display is difficult to read Printer PowerMouse Game ControllersSpeakers There is no sound from the speakers externalSystem Recovery Microsoft System Restore Using AlienRespawnAlienRespawn Factory System Recovery Password ProtectionAdvanced Recovery To Enable or Change Password SettingsAlienRespawn v2.0 Disc To Use the AlienRespawn v2.0 DiscBasic Specifications USB 057/057 General Safety Precautions Appendix a General and Electrical Safety PrecautionsComputer Setup Computer UseWhen You Should Contact Alienware Replacement Components or AccessoriesWhen operating your equipment General Safety InformationWhen setting up the equipment for use Protecting Against Electrostatic Discharge When Working Inside Your DeviceGeneral Power Safety If your computer uses an AC adapterPortable Device Battery Safety TV Antenna Safety InstructionsErgonomic Instructions Example of Antenna GroundingRecycling Information Battery DisposalEnvironmental Considerations Waste Electrical and Electronic Equipment Weee DirectivePerchlorate Material For Products With Wireless LAN / 802.11 InterfacesExport Regulations Restrictions of Usage InformationItaly Restriktioner af brugsinformationFrance For produkter med trådløs LAN / 802.11 grænsefladeInformatie over beperkingen in gebruik Informations sur les restrictions relatives à l’utilisationItalie Per prodotti con interfacce wireless LAN/802.11Informazioni sulle limitazioni all’uso FranciaItalia Restriksjoner på brukerinformasjonИнформация об ограничении на использование For produkter med trådløse LAN / 802.11-nettverkskortRestricciones sobre la información de uso Para productos con interfaces LAN inalámbricasDanmark Other Country Specific InformationEuropean Union United StatesNorge Sverige依照商品檢驗法案第 11 條條文,Dell 提供對於本文件所涉及產品在台灣地區認證機 構的公司聯絡細節 Information Terms and Conditions of Sale075/075 THEREUNDER, or ANY CLAIM, Dispute or Controversy Whether Other Documents Retail Purchaser End User AgreementSoftware Return Policies ExchangesLimitation of Liability Service and SupportNot For Resale or Export Governing Law Limited Warranties and Return Policy What is covered by this limited hardware warranty?What is not covered by this limited hardware warranty? Binding ArbitrationHow long does this limited hardware warranty last? What do I do if I need warranty service? What will Dell do?Dell Return Policy U.S. Only What if I purchased a service contract?May I transfer the limited hardware warranty? How will you fix my product?083/083 084/084 085 /085 Dell Return Policy Canada Only Exceptions to Dell’s 30-day return policyDell and Alienware Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsLimited Warranty Appendix D Dell Software License AgreementGovernment Restricted Rights Open Source SoftwareGeneral Appendix E Contacting Alienware WebsitesAppendix F Important Information Printed on recycled paper