
| What Are You Looking For? | Find It Here | 
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| • Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com | 
| from technicians, online courses, frequently | NOTE: Select your region to view the appropriate | 
| asked questions | support site. | 
| • Community — Online discussion with other | NOTE: Corporate, government, and education customers | 
| Dell customers | can also use the customized Dell Premier Support website | 
| • Upgrades — Upgrade information for components, such | at premier.support.dell.com. The website may not be | 
| as memory, the hard drive, and the operating system | available in all regions. | 
| • Customer Care — Contact information, service call and | 
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| order status, warranty, and repair information | 
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| • Service and support — Service call status and support | 
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| history, service contract, online discussions with | 
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| technical support | 
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| • Reference — Computer documentation, details on my | 
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| computer configuration, product specifications, and | 
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| white papers | 
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| • Downloads — Certified drivers, patches, and | 
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| software updates | 
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| • Notebook System Software (NSS) — If you reinstall the | 
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| operating system for your computer, you should also | 
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| reinstall the NSS utility. NSS provides critical updates | 
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| for your operating system and support for | 
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| Dell™  | 
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| processors, optical drives, and USB devices. NSS is | 
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| necessary for correct operation of your Dell computer. | 
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| The software automatically detects your computer and | 
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| operating system and installs the updates appropriate | 
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| for your configuration. | 
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| • How to use Windows XP | Windows Help and Support Center | 
| • Documentation for my computer | 1 Click the Start button and click Help and Support. | 
| • Documentation for devices (such as a modem) | 2 Type a word or phrase that describes your problem and | 
| 
 | click the arrow icon. | 
| 
 | 3 Click the topic that describes your problem. | 
| 
 | 4 Follow the instructions on the screen. | 
Quick Reference Guide
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