Dell 964 Korea Australia, Luxembourg, Austria, Malaysia, Belgium, Mexico, Canada Netherlands

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Ordering Supplies

Your Dell Photo AIO Printer 964 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone.

US	877-INK-2-YOU	Korea	080-999-0240

Australia	1300 303 290	Luxembourg	02.713 1590

Austria	08 20 - 24 05 30 35	Malaysia	1800 88 0553

Belgium	02.713 1590	Mexico	001 866 851 1754

Canada	877-501-4803	Netherlands	020 - 674 4881

Chile	1230-020-3947	Norway	231622 64

	800-202874	Portugal	21 4220710

Colombia	01800-9-155676	PRC	800-858-2425

Czech	+420 225 372 711	Poland	022 579 59 65

Denmark	3287 5215	Puerto Rico	866-851-1760

Finland	09 2533 1411	Singapore	1800 394 7245

France	825387247	South Africa	0860 102 591

Germany	0800 2873355	Spain	902120385

Ireland	1850 707 407	Sweden	08 587 705 81

Italy	800602705	Switzerland	0848 335 599

Japan	044-556-3551	UK	0870 907 4574

NOTE: If your country is not listed, contact your Dell distributor to order supplies.

Your printer has been designed to print using the following ink cartridges.

Supply Item	Part number
Standard Capacity black ink cartridge	J5566

Standard Capacity color ink cartridge	J5567

High Capacity black ink cartridge	M4640

High Capacity color ink cartridge	M4646

Photo ink cartridge	J4844

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Contents Look Inside For Austria Korea AustraliaLuxembourg MalaysiaUnited States Government Restricted Rights W . d e l l . c o m s u p p o r t . d e l l . c o m Contents Copying Saving Photos to Your ComputerSetting Up the Printer With Equipment Faxing Using the Printer Operator PanelCleaning the Ink Cartridge Nozzles Using the Dell All-In-One CenterRemoving and Reinstalling Software Blocking Faxes Without Caller ID129 101102 Dell Software License Agreement 129Contents Page W . d e l l . c o m s u p p o r t . d e l l . c o m About Your Printer Understanding the Printer Parts Number Part DescriptionUsing the Memory Card Manager on Right side connector 151617Updating Settings Setting Up Your PrinterInitial Setup Menu Setup menuNumber Part Purpose Using the Operator PanelUnderstanding the Operator Panel Begun entering the number Understanding the Automatic Paper Type Sensor Quality/Speed settingsOperator Panel Menus Right-click the Dell Photo AIO Printer 964 icon Click Printing PreferencesLoading Paper Load Plain Paper Into the Paper SupportAbout Your Printer Load an Original Document Into the ADF Placing Your Original Document on the Scanner Glass Load up to Make sure Print Media GuidelinesPrint Media Guidelines for the Paper Support Removing plain paper Paper Guidelines for the ADF Printing a Document Printing PhotosPrinting Borderless Photos Printing Photos From a PictBridge-Enabled Camera Printing Photos From a Memory Card Viewing or Printing Photos Saving Photos to Your ComputerViewing a Slide Show Printing All Photos on Media Card or USB KeyPrinting Collated Copies of Your Document Printing Last Page FirstPrinting More Than One Page on a Sheet of Paper Printing an Image as a Multi-page PosterPrinting a Banner Printing Copying Documents Using the Operator Panel Copying Documents Using Your ComputerSelect a copy quantity 1-99 and color setting Copying Photos Using the Operator PanelCopying Photos Using Your Computer Click See More Copy Settings toCollating Copies Using the Operator Panel Click this tab Changing Copy SettingsSelect a copy quantity and color setting Using the Operator Panel Using the Printer SoftwareScanning Photos Scanning to Your Computer Over a Network From the Scan section, click See More Scan Settings Scanning Multiple Pages or ImagesEditing Scanned Text Using Optical Character Recognition OCR Scanned text appears Edit your document Save your documentWith most graphics programs, you can customize your image Editing Scanned ImagesSaving an Image on Your Computer ComputerMailing a Scanned Image or Document Click Attach NowEnlarging or Reducing Images or Documents Setting Up the Printer With Equipment Equipment Benefits See this sectionConnecting directly to a telephone wall jack Connecting to a telephoneConnecting to an answering machine Connecting to a computer modem What if I Have a Digital Subscriber Line DSL?Faxing Using the Printer Operator Panel Send a FaxSend a Broadcast Fax Ringing and Answering menu opens Receive a Fax AutomaticallySelect Receive a Fax Manually Connecting Cables Sending a Fax From the ComputerFaxing Through the Printer Modem Send a Fax Using the Dell All-In-One CenterSend Fax Using Dell Printer Fax Tools Click File→ Print Click the Dell Printer Fax Tools iconOn this tab You can Printer Setup Utility TabsAccess the Printer Setup Utility Faxing Through the Computer Modem Configure Fax Console Windows XP OnlyInstall Fax Console Windows XP Only Close the Add/Remove Programs windowClick File →Print Configure Fax Service Management Windows 2000 OnlyOpen your file to be faxed Click File → Print Receive a Fax Using Fax Console or Fax Service ManagementOpen the file you just scanned and saved Add New Phonebook Entry menu opens Speed DialCreate a Speed Dial List From the Operator Panel Phonebook Add Group menu opens Create a Speed Dial List From the ComputerCreate a Group Dial List From the Operator Panel Use a Speed or Group Dial List Send a Delayed Fax Blocked Fax Add Entry screen opens Blocking FaxesCreate a Blocked Fax List Turning Fax Blocking On Blocking Faxes Without Caller IDChanging the Pickup Code Using Auto Fax Convert Dialing and Sending menu opensUsing the Dell All-In-One Center Understanding the SoftwareThis section You can This section You can Using Printing Preferences To access Printing PreferencesFor all Black Printing Printing Preferences TabsTab Options Paint Shop Pro Studio Using Dell Picture StudioUsing the Memory Card Manager Dell Ink Management System Understanding the Software Removing and Reinstalling Software Windows XP, click Start→ My ComputerUnderstanding the Software Ink Cartridge Maintenance Replacing Ink CartridgesInk Cartridge Maintenance Ink Cartridge Maintenance Ink Cartridge Maintenance Click Align Print Cartridges Click Print Ink cartridges align when the page printsAligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Click Clean Print CartridgesSetup Problems Computer ProblemsWindows XP, click Start→ My Computer Printer Problems For more information, see Error Messages and Lights onGeneral Problems Fax ProblemsPaper Problems Near the ADF Near the paper exit tray 1 Raise the printer unit Network Problems Click Start→ Control Panel→ Windows FirewallError Messages and Lights Error Message What it indicates SolutionCartridge carrier Install the correct Color Improving Print Quality Troubleshooting Technical Assistance 101Automated Order-Status Service Contacting Dell103 104 Cayman Islands 105Canada North York, Ontario Chile SantiagoColombia 106China Xiamen Costa Rica107 108 Area Codes Local Numbers, Toll-Free Numbers109 Italy Milan Website support.euro.dell.com 110Ireland Cherrywood Website support.euro.dell.com JamaicaKorea Seoul 111Japan Kawasaki Website support.jp.dell.com Luxembourg Website support.euro.dell.com 112Latin America Macao113 114 115 Sweden Upplands Vasby Website support.euro.dell.com 116Spain Madrid Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comThailand Website support.ap.dell.com 117Taiwan Website support.ap.dell.com Trinidad/TobagoUruguay 118Bracknell Website support.euro.dell.com Business 119A. Austin, Texas Virgin IslandsContacting Dell Terms and Conditions of Sale 121122 Software123 HeadingsLimited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? 124125 How long does this limited warranty last?What do I do if I need warranty service? What will Dell do? What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product?Total Satisfaction Return Policy U.S. Only 127128 Consumables Limited Warranty U.S. OnlyDell Printer Consumables Limited Warranties Dell Software License Agreement Limited WarrantyExport Regulations 129General Regulatory NoticesGovernment Restricted Rights 130FCC Notices U.S. Only 131Appendix D ex 133Index 135 136

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