Dell 964 owner manual Network Problems, Click Start→ Control Panel→ Windows Firewall

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

TO P R E V E N T J A M S A N D M I S F E E D S , M A K E S U R E :

•You use a paper recommended for inkjet printers.

•You do not force the paper into the printer.

•You do not load too much paper in the printer.

•The paper guide rests against the edges of the paper and does not cause the paper to bow in the paper support.

•You place the printer on a flat, level surface.

•You select the correct paper type and size.

•If you are printing a banner, you select Letter Banner or A4 Banner in Printing Preferences.

Network Problems

SC A N N IN G PR O G R A M S UN A V A I L A B L E TH R O UG H T H E NE T W O R K

After installing your Dell 964 All-in-One Printer and Dell Wireless Printer Adapter 3300 on your computer with Microsoft® Windows® XP Service Pack 2 installed, the Downloading Application List fails to work properly because the Windows firewall is not configured correctly.

To properly configure the Windows firewall:

1Click Start→ Control Panel→ Windows Firewall.

2Click the Exceptions tab.

3Click the Dell 964 Server box, and then click the Edit button.

4From the Edit a Program screen, click the Change Scope button.

NOTE: The default is Any Computer (including those on the Internet). This is the highest risk setting, as it allows access to your computer for all users, including users on the Internet.

5 Select the My network (subnet) only or the Custom list: button. Selecting My network (subnet) only allows access only to users on the same subnet as your computer and wireless printer adapter. Custom list: limits access to only the IP addresses added and, if necessary, the subnet mask.

6 If you selected Custom list:, enter the values as shown in the example on the screen.

7 Click OK three times.

8 Restart your computer.

IF Y O U A R E U S I N G A W I R E L E S S P R I N T E R A D A P T E R, E N S U R E Y O U H A V E T H E L A T E S T F I R M W A R E UP D A T E S .

For the latest updates and information, visit support.dell.com.

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Troubleshooting

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Contents Look Inside For Korea Australia LuxembourgAustria MalaysiaUnited States Government Restricted Rights W . d e l l . c o m s u p p o r t . d e l l . c o m Contents Copying Saving Photos to Your ComputerSetting Up the Printer With Equipment Faxing Using the Printer Operator PanelUsing the Dell All-In-One Center Removing and Reinstalling SoftwareCleaning the Ink Cartridge Nozzles Blocking Faxes Without Caller ID101 102129 Dell Software License Agreement 129Contents Page W . d e l l . c o m s u p p o r t . d e l l . c o m About Your Printer Understanding the Printer Parts Number Part DescriptionUsing the Memory Card Manager on Right side connector 151617Setting Up Your Printer Initial Setup MenuUpdating Settings Setup menuUsing the Operator Panel Understanding the Operator PanelNumber Part Purpose Begun entering the number Quality/Speed settings Operator Panel MenusUnderstanding the Automatic Paper Type Sensor Right-click the Dell Photo AIO Printer 964 icon Click Printing PreferencesLoading Paper Load Plain Paper Into the Paper SupportAbout Your Printer Load an Original Document Into the ADF Placing Your Original Document on the Scanner Glass Print Media Guidelines Print Media Guidelines for the Paper SupportLoad up to Make sure Removing plain paper Paper Guidelines for the ADF Printing a Document Printing PhotosPrinting Borderless Photos Printing Photos From a PictBridge-Enabled Camera Printing Photos From a Memory Card Viewing or Printing Photos Saving Photos to Your ComputerViewing a Slide Show Printing All Photos on Media Card or USB KeyPrinting Collated Copies of Your Document Printing Last Page FirstPrinting More Than One Page on a Sheet of Paper Printing an Image as a Multi-page PosterPrinting a Banner Printing Copying Documents Using the Operator Panel Copying Documents Using Your ComputerCopying Photos Using the Operator Panel Copying Photos Using Your ComputerSelect a copy quantity 1-99 and color setting Click See More Copy Settings toCollating Copies Using the Operator Panel Changing Copy Settings Select a copy quantity and color settingClick this tab Using the Operator Panel Using the Printer SoftwareScanning Photos Scanning to Your Computer Over a Network From the Scan section, click See More Scan Settings Scanning Multiple Pages or ImagesEditing Scanned Text Using Optical Character Recognition OCR Scanned text appears Edit your document Save your documentEditing Scanned Images Saving an Image on Your ComputerWith most graphics programs, you can customize your image ComputerMailing a Scanned Image or Document Click Attach NowEnlarging or Reducing Images or Documents Setting Up the Printer With Equipment Equipment Benefits See this sectionConnecting directly to a telephone wall jack Connecting to a telephoneConnecting to an answering machine Connecting to a computer modem What if I Have a Digital Subscriber Line DSL?Faxing Using the Printer Operator Panel Send a FaxSend a Broadcast Fax Receive a Fax Automatically SelectRinging and Answering menu opens Receive a Fax Manually Connecting Cables Sending a Fax From the ComputerSend a Fax Using the Dell All-In-One Center Send Fax Using Dell Printer Fax ToolsFaxing Through the Printer Modem Click File→ Print Click the Dell Printer Fax Tools iconPrinter Setup Utility Tabs Access the Printer Setup UtilityOn this tab You can Configure Fax Console Windows XP Only Install Fax Console Windows XP OnlyFaxing Through the Computer Modem Close the Add/Remove Programs windowConfigure Fax Service Management Windows 2000 Only Open your file to be faxedClick File →Print Receive a Fax Using Fax Console or Fax Service Management Open the file you just scanned and savedClick File → Print Speed Dial Create a Speed Dial List From the Operator PanelAdd New Phonebook Entry menu opens Create a Speed Dial List From the Computer Create a Group Dial List From the Operator PanelPhonebook Add Group menu opens Use a Speed or Group Dial List Send a Delayed Fax Blocking Faxes Create a Blocked Fax ListBlocked Fax Add Entry screen opens Turning Fax Blocking On Blocking Faxes Without Caller IDChanging the Pickup Code Using Auto Fax Convert Dialing and Sending menu opensUsing the Dell All-In-One Center Understanding the SoftwareThis section You can This section You can Using Printing Preferences To access Printing PreferencesPrinting Preferences Tabs Tab OptionsFor all Black Printing Using Dell Picture Studio Using the Memory Card ManagerPaint Shop Pro Studio Dell Ink Management System Understanding the Software Removing and Reinstalling Software Windows XP, click Start→ My ComputerUnderstanding the Software Ink Cartridge Maintenance Replacing Ink CartridgesInk Cartridge Maintenance Ink Cartridge Maintenance Ink Cartridge Maintenance Click Print Ink cartridges align when the page prints Aligning Ink CartridgesClick Align Print Cartridges Cleaning the Ink Cartridge Nozzles Click Clean Print CartridgesSetup Problems Computer ProblemsWindows XP, click Start→ My Computer Printer Problems For more information, see Error Messages and Lights onGeneral Problems Fax ProblemsPaper Problems Near the ADF Near the paper exit tray 1 Raise the printer unit Network Problems Click Start→ Control Panel→ Windows FirewallError Messages and Lights Error Message What it indicates SolutionCartridge carrier Install the correct Color Improving Print Quality Troubleshooting Technical Assistance 101Automated Order-Status Service Contacting Dell103 104 105 Canada North York, OntarioCayman Islands Chile Santiago106 China XiamenColombia Costa Rica107 108 Area Codes Local Numbers, Toll-Free Numbers109 110 Ireland Cherrywood Website support.euro.dell.comItaly Milan Website support.euro.dell.com Jamaica111 Japan Kawasaki Website support.jp.dell.comKorea Seoul 112 Latin AmericaLuxembourg Website support.euro.dell.com Macao113 114 115 116 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.com117 Taiwan Website support.ap.dell.comThailand Website support.ap.dell.com Trinidad/Tobago118 Bracknell Website support.euro.dell.comUruguay 119 A. Austin, TexasBusiness Virgin IslandsContacting Dell Terms and Conditions of Sale 121122 Software123 HeadingsWhat is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy 124How long does this limited warranty last? What do I do if I need warranty service?125 What if I purchased a service contract? May I transfer the limited warranty?What will Dell do? How will you fix my product?Total Satisfaction Return Policy U.S. Only 127Consumables Limited Warranty U.S. Only Dell Printer Consumables Limited Warranties128 Limited Warranty Export RegulationsDell Software License Agreement 129Regulatory Notices Government Restricted RightsGeneral 130FCC Notices U.S. Only 131Appendix D ex 133Index 135 136

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