Boca Research Turbo1x1, 2x2 manual Appendix a Troubleshooting, Symptom Possible Remedy

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Appendix A: Troubleshooting

Before contacting your dealer, please review the following list of problems and solutions to see if any of them apply to your situation.

SYMPTOM

POSSIBLE REMEDY

 

 

 

No response from

• Verify that the peripheral device is

a peripheral

powered on, ready, on-line, and/or

device. (i.e. printer,

securely connected at BOTH ends of the

plotter, modem,

cable. Be sure the application software is

etc.)

configured to recognize the port that

 

you are attempting to use and that the

 

port in question is actually the port

 

intended to be active. Check the

 

configuration settings to insure that the

 

intended port is enabled and that there

 

are no conflicting ports or shared

 

interrupts.

 

• Is board set to correct mode? (Normal or

 

high-speed?)

 

 

 

I added this card to

The mouse driver software must be

aware of the COM2 designation. Refer to

enable a COM2 for

your mouse documentation.

a mouse but it

 

 

won’t work.

• Make sure board is in normal mode;

 

 

mouse will not work in high-speed

 

mode.

 

 

 

IO Turbo Series

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Contents Adapter Page Before You Begin your Installation Damaged or Missing Items Contents Getting Started Driver Diskette Turbo 1x1 1 SERIAL/1 Parallel PortExpress Install Turbo SERIAL/2 Parallel PortsSERIAL/1 Parallel Port Express Install Section One Introduction Introduction Series23456789012345 Section Two Physical Installation SelectIO Turbo Series Turbo 2x2 Suggested Configuration Turbo 1x1 Suggested Configuration Section Three Windows 98/95 Configuration Windows 98 UsersUpdate Device Driver Wizard Windows 95 UsersNew Hardware Found Dialog Box All Versions of Windows Go to the Control Panel, System, Device ManagerDriver Installation IO Turbo Series Section Four Windows 3.x/DOS Configuration DOSIf a NON Plug and Play System is Detected Change displayed settings to standard addresses such as Appendix a Troubleshooting Symptom Possible RemedyTroubleshooting My system locks up Technical Notes Appendix B Windows NT ConfigurationWindows NT Notes Installing TroubleshootingAppendix C Pin Assignments Serial Port a and B 9-pin Line Name Pin #Parallel Port a and B 25-pin Line Name Pin # Appendix D Servicing Your Boca Product IO Turbo Series Servicing Your Boca Product FCC Compliance Limited Warranty