Boca BBS 561-241-1601
Automated Fax
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Standard Free
Technical Support
561-241-8088
Priority Service
900-555-4900
On-Line Support!
CompuServe: GO BOCA
Internet:
email:
support@bocaresearch.com
on the World-wide WEB:
http://www.bocaresearch.com
The Standard Free Technical Support number is for quick answers to specific inquiries on product features and technical questions (call 561- 241-8088; M-F, 8 am to 6:30 pm EST). Direct access to technical support representatives is provided on a limited basis. If you require immediate attention or in-depth help with the installation of the product, please call our 900-priority support number for service. This number gives you immediate access to senior-level technicians. The number is 900-555-4900. You will be charged $2.00 per minute. The charges will appear on your next phone bill.
Damaged or Missing Items
We use many world-class quality assurance programs to ensure the product you purchased is of the highest caliber. Sometimes, however, a component may be missing from the box, or is damaged or corrupt in some way. If this happens, immediately return the entire package to your place of purchase so you may exchange it for a new one. Your dealer should be able to provide you with an exchange far more quickly than by contacting us directly. If for some reason you are unable to return the product directly to its place of purchase, refer to the “Servicing Your Product” and “Warranty” sections in this manual for instructions.
