Limited Warranty
Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the hardware is free of defects in materials and workmanship for a period of five (5) years from the date of purchase from BRI or an authorized dealer (“the Warranty Period”). Should the product fail to be in working order at any time during the
All products will be serviced and returned via ground at no charge to customers.
All returns for limited warranty service require a Return Merchandise Authorization (RMA). All customers are required to demonstrate proof of purchase when requesting an RMA. The period of warranty commences on the date of purchase. A dated copy of the sales slip must be included with the returned merchandise.
Products which require Limited Warranty service during the warranty period should be delivered to BRI at the address in the Appendix (Servicing Your Boca Product) with proof of purchase, copy of canceled check (if any), and the Return Merchandise Authorization (RMA) number provided by BRI Technical Support. Refer to the Appendix in this manual. Replacement parts or complete products will be furnished on an exchange basis only. Replaced parts and/or products become the property of BRI.
If the returned product is sent by mail, the purchaser agrees to prepay shipping charges, insure the product or assume the risk of loss or damage which may occur in transit, and to use a shipping container equivalent to the original packaging. BRI does not make any warranties in respect to the product, either expressed or implied, including no implied warranties of merchantability or fitness for a particular purpose, except as expressly provided in this agreement. If any labor, repair, or parts replacement is required because of accident, negligence, misuse, theft, vandalism, fire, water or other peril; or because of conditions outside of specifications, including, but not limited to, electrical power, temperature, humidity or dust; or by moving, repair relocation, or alteration not performed by BRI, or by any other cause other than normal use, the warranty and maintenance obligations provided herein shall not apply.
BRI SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR LOSS, DAMAGE, OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM CUSTOMER’S USE OF OR INABILITY TO USE THE EQUIPMENT EITHER SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT, OR FOR PERSONAL INJURY OR LOSS OR DESTRUCTION OF OTHER PROPERTY, OR FROM ANY OTHER CAUSE.
Boca's products are manufactured from new and serviceable used parts tested to Boca Research's quality assurance standards. If the product proves to be defective, Boca Research will bear the costs of labor and materials for hardware replacement or repair during the above specified warranty period. Boca Research or its Authorized Service Providers shall have the option to replace any defective part(s) with new part(s) or, at the option of Boca Research, with serviceable used parts that are equivalent to new parts in performance. Boca Research shall also have the option to replace any defective product(s) with functionally equivalent product(s)
This warranty shall not be applicable to the extent that any provision of this warranty is prohibited by any Federal, state, or municipal law which cannot be preempted. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.