Boca Research 2x2, Turbo1x1 manual Troubleshooting

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29

SYMPTOM

POSSIBLE REMEDY

 

 

 

 

I am not sure how to

• In general, IRQ4 belongs to COM1.

 

set the IRQs.

IRQ3 belongs to COM2. COM3 and

 

 

COM4 can be set to IRQ5-7, 10-12, or

 

 

11-15. It is best to put an interrupt-

 

 

driven device on COM1 or 2 (e.g., a

 

 

mouse).

 

 

• The IRQ settings in your software must

 

 

match the settings in Windows 95

 

 

Device Manager.

 

 

 

 

No response when

• Verify that the external device is

 

working at speeds

capable of those speeds.

 

exceeding 115Kbps.

• Make sure the board is set to high-

 

 

 

 

speed mode with the J12 jumper.

 

 

 

 

The board will not

• Check the Windows 98/95 Device

 

work in high-speed

Manager and make sure the port is set

 

mode.

for high-speed by clicking “Boca IO

 

 

Adapter” in Device Manager. These

 

 

settings must not conflict with any

 

 

other hardware.

 

 

 

 

Diagnostic programs

• The diagnostics program used must be

 

such as Checkit

capable of testing 650 UARTS. Most

 

report failures on

diagnostics programs can test only 450

 

serial ports or wrong

and 550 UARTs.

 

UART speed.

 

 

 

 

 

Troubleshooting

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Contents Adapter Page Before You Begin your Installation Damaged or Missing Items Contents Getting Started Turbo 1x1 1 SERIAL/1 Parallel Port Driver DisketteExpress Install SERIAL/2 Parallel Ports TurboSERIAL/1 Parallel Port Express Install Section One Introduction Introduction Series23456789012345 Select Section Two Physical InstallationIO Turbo Series Turbo 2x2 Suggested Configuration Turbo 1x1 Suggested Configuration Windows 98 Users Section Three Windows 98/95 ConfigurationWindows 95 Users Update Device Driver WizardNew Hardware Found Dialog Box Go to the Control Panel, System, Device Manager All Versions of WindowsDriver Installation IO Turbo Series DOS Section Four Windows 3.x/DOS ConfigurationIf a NON Plug and Play System is Detected Change displayed settings to standard addresses such as Symptom Possible Remedy Appendix a TroubleshootingTroubleshooting My system locks up Windows NT Notes Appendix B Windows NT ConfigurationTechnical Notes Troubleshooting InstallingSerial Port a and B 9-pin Line Name Pin # Appendix C Pin AssignmentsParallel Port a and B 25-pin Line Name Pin # Appendix D Servicing Your Boca Product IO Turbo Series Servicing Your Boca Product FCC Compliance Limited Warranty