Sanyo DWM-3500 instruction manual Troubleshooting Guide, Symptom Possible Cause Corrective Action

Page 64

TROUBLESHOOTING GUIDE

If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.

SYMPTOM

POSSIBLE CAUSE

CORRECTIVE ACTION

 

 

 

No power.

• The power cord is disconnected.

• Plug the power cord into the wall outlet securely.

 

 

 

The power is on, but the DVD/VCR does

• No tape is inserted.

• Insert a tape or disc. (See page E27 or E39)

not work.

• No disc is inserted.

 

 

 

 

No picture.

• The video channel of the TV is not set to channel

• Set theTV’s video channel to 3 or 4.

 

3 or 4.

 

 

 

 

 

• The TV is not set to receive DVD/VCR signal

• Select the appropriate video input mode on the

 

output.

TV so the picture from the DVD/VCR appears on

 

 

the TV screen.

 

 

 

 

• TV/VCR mode for DVD/VCR is set to TV.

• Press [TV/VCR] on the remote control repeatedly

 

 

to choose VCR mode. “VCR” appears on the FL

 

 

display.

 

 

 

 

• The video cable is not connected securely.

• Connect the video cable securely.

 

 

 

 

• The video cable or 75 ohm coaxial cable is not

• Connect the video cable into the jack. (See page

 

connected.

E10.)

 

 

• Connect the 75 ohm coaxial cable into the jack.

 

 

(See page E10.)

 

 

 

 

• Video connection is not correct.

• Connect the cord correctly. See “Basic TV

 

Note: S-Video/component out does not output the

Connections” or “Audio/Video Connection” on page

 

VCR/tuner video signal. They are only for DVD

E10.

 

video output.

 

 

 

 

 

• The connected TV power is turned off.

• Turn on the TV.

 

 

 

 

• An unplayable disc is loaded.

• Load a playable disc. (Check the disc logo, type,

 

 

color system and regional code.) (See page E38.)

 

 

 

No sound.

• The audio cables are not connected securely.

• Connect the audio cable securely.

 

 

 

 

• The wrong function is selected.

• Select the correct function. (See page E20.)

 

 

 

 

• Faulty speaker connections.

• Connect the speaker wires firmly to the speaker

 

 

terminals. (See page E14.)

 

 

 

 

• Volume control is set to minimum.

• Turn up the volume.

 

 

 

Sound is heard from only one speaker.

• Faulty speaker connections.

• Connect the speaker wires firmly to the speaker

 

 

terminals. (See page E14.)

 

 

 

The playback picture is poor.

• The disc is dirty.

• Clean the disc. (See page E38.)

 

 

 

 

• Tape heads are dirty.

• Clean video heads. (See page E65.)

 

 

 

 

• Tape is a rental or was recorded on another VCR.

• Use [Tracking] +/– for manual tracking adjustment

 

 

while tape is playing. (See page E29.)

 

 

 

 

• An unplayable disc is loaded.

• Load a playable disc. (Check the disc logo, type,

 

 

color system and regional code.) (See page E38.)

 

 

 

The DVD/VCR does not start playback.

• No tape is inserted.

• Insert a tape or disc. (See page E27 or E39.)

 

• No disc is inserted.

 

 

 

 

 

• An unplayable disc is inserted.

• Load a playable disc. (Check the disc type, color

 

 

system, and regional code.) (See page E38.)

 

 

 

 

• The disc is placed upside down.

• Place the disc with the playback side down.

 

 

 

 

• The disc is not placed within the guide.

• Place the disc on the disc tray correctly inside the

 

 

guide.

 

 

 

 

• The disc is dirty.

• Clean the disc. (See page E38.)

 

 

 

 

• “PARENTAL” is set.

• Cancel the parental lock function or change the

 

 

rating level. Reset it after play. (See page E59.)

 

 

 

On music CD - sound only comes from

• Unit automatically sets 2.1 channel (Front left and

• Press [SURROUND] repeatedly to select “Surr”,

front left and right speakers.

right speakers, and Subwoofer).

“HALL” or “LIVE”. (See page E21.)

No sound from rear and center speakers.

 

 

 

 

 

-E63-

2B80201A [E] P50-BACK

63

24/2/03, 7:16 PM

Image 64
Contents 1AD6P1P1855-- DWM-3500, Issue Number Sanyos HELP-LINESafety Precautions To operate the built-in TVGuardianImportant Safety Instructions Condensation Contents Accessories PrecautionsCleaning the unit Handling the unitControls Front PanelFL Display Rear PanelControls Remote ControlExplanations are found on the page numbers in parenthesis Remote Control Range To Set the Remote Control Code for TVInserting Batteries Important NoteBasic Connections TV Antenna ConnectionsBasic TV Connections Audio/Video ConnectionNeed help? Call Example 1 TV with single 75 ohm VHF/UHF antenna inputOptional, Preferred TV Connections Video connectionComponent video connection Video cable Audio cables Not suppliedCatv Cable TV Connections Incoming cableIncoming cable Main unit SwitchSplitter Speaker Connections Speaker Placement Place it near the Front speakerExample To hang the speaker on a wall Approximately 3/32 inch 2.5 mmPower Supply Main Unit and Powered Subwoofer AM/FM Antenna ConnectionsFM antenna AM antennaAdjusting the Clock Auto Clock SettingAuto clock setting Time Zone setting Standard TimeDaylight saving time setting For manual setting Forward one hourFor manual setting Back one hour Press 4 or 5 to select one of the options, then pressManual Clock Setting VCR Display Clear Cancel SETUP/MENU EnterPress 4 or 5 to select Clock SET, then press Enter Press 4 or 5 to set the month, then press EnterBefore Operation Common OperationSelecting Surround Mode SurroundAdjusting the Speaker and Subwoofer Level Adjusting the Speaker Volume BalanceTV screen Speaker Center speaker delay time Changing the Delay TimeSurround speaker delay time Setting the Language Setting the Video ChannelFor a push-button TV tuner VCR Tuner Setting VCR Enter SETUP/ MenuSetting channels automatically TV/CATV selectionVCR Setup Menu Enter To ADD/DELETE ChannelsNoise Elimination To add channelsVideo Cassette Tape Playback Loading and Unloading a Cassette TapeBasic Playback VCR DVDSpecial Playback Video Index Search System Zero Return FunctionVCR Clock Counter Recording Recording a TV ProgramRecording and viewing the same TV program VHF/UHF/CATV Channels CatvTo stop recording To stop recording temporarilyRecording one program while watching another Display TV/VCROne-touch Timer Recording OTR To cancel OTRTimer Recording VCR Display Timer REC Clear Cancel Setup Menu EnterSelect Timer REC SET, then press Enter Press 4 or 5 to select the date, then press EnterTimer recording special case Case Timer programs-overlapConfirmation/Cancellation of the Timer recording To confirm Timer programStereo Recording and Playback Separate Audio Program SAPAudio OUT Output selectionRecording a DVD/CD Disc Duplicating a Video TapeInput REC/OTR Tape Speed Handling, Storing and Cleaning Discs Playable DiscsRegion Number DVD Video DiscDisc Playback PreparationsImportant Note If a DVD disc menu screen appears on the TV screenStopping Playback Chapter Track SkipSkipping forward Skipping backwardSelecting a DVD Menu Selecting a Title Menu DVDClear Cancel Title Search DVDChapter Search DVD Time Search DVDTime Search CD Track Search CDFast Playback Slow Motion Playback DVDStill Picture Pause SlowFrame by Frame Advance Playback DVD Picture Zoom DVDViewing from a Desired Camera Angle Multi-Angle DVD Zoom ShiftPlay Mode Shift Enter Normal Repeat PlaybackDesignated Range Repeat Playback A-B Repeat Repeat ShiftProgramming procedure Random Playback CD MP3 WMA JpegTo clear the program one by one To clear all the programsSelecting Audio Soundtrack Language Multi-Language DVD Selecting Subtitle Language DVDKaraoke Playback DVD Selecting On-Screen Information Marker Shift Display Clear Cancel EnterMarking Desired Scenes DVD CD Before Starting MP3/WMA CD OperationMP3/WMA CD Playback File Track Skip Repeat PlaybackPause Programmed PlaybackSetup Menu Picture Disc OperationKodak Picture CD Playback Zoom Open Angle Close TOP Menu DVD Menu ShiftZoom Open Angle Close TOP Menu DVD Menu Shift Setup Jpeg CD PlaybackIf the disc is mixed with MP3, WMA and Jpeg files… Selecting a picture from the thumbnail pictures7, 8 Set the TVG Mode to on Mode Tolerant6, 8 DVD Speaker Mute Setting CenterALL On MuteInitial Settings Setting LanguageSetting OSD Language Return Setup MenuSetting Picture SecondsAll Music OnlyReturn SETUP/ Menu Enter Setting SoundDRC Dynamic Range Control Setting Parental Clear Cancel Setup MenuTo Change the Parental Level ReturnLanguage Code List Automatic/Manual Tuning To Preset StationsPower Listening to the RadioListening to Preset Stations Manual presettingPreset + AM/FMTroubleshooting Guide Symptom Possible Cause Corrective ActionServicing Maintenance Cleaning the CabinetVideo Head Cleaning Video head cleanningSpecifications Important InformationExclusions ObligationsSanyo Manufacturing Corporation J2B80201A U 03/01