Muratec MFX-3050 manual Solving other problems, Paper feeding problems, Printing problems

Page 81

Solving other problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper feeding problems

Condition

Suggested solutions

 

 

Paper is jammed

Clear the paper jam. See page 14.2.

during printing.

 

 

 

Paper sticks

• Ensure that there is not too much paper in the tray.

together.

The tray can hold up to 250 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of

 

paper. See page 5.8.

 

• Remove paper from the tray and flex or fan the

 

paper.

 

• Humid conditions may cause some paper to stick

 

together.

 

 

Multiple sheets of

• Different types of paper may be stacked in the tray.

paper do not

Load paper of only one type, size, and weight.

feed.

• If multiple sheets have caused a paper jam, clear

 

the paper jam. See page 14.2.

 

 

Paper does not

• Remove any obstructions from inside the machine.

feed into the

• Paper has not been loaded correctly. Remove

machine.

paper from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove

 

excess paper from the tray.

 

• The paper is too thick. Use only paper that meets

 

the specifications required by the machine. See

 

page 5.8.

 

• If an original does not feed into the machine, the

 

ADF rubber pad may require to be replaced. See

 

page 13.7.

 

 

The paper keeps

• There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing on

 

special materials, use the multi-purpose tray.

 

• An incorrect type of paper is being used. Use only

 

paper that meets the specifications required by the

 

machine. See page 5.8.

 

• There may be debris inside the machine. Open the

 

front cover and remove the debris.

 

• If an original does not feed into the machine, the

 

ADF rubber pad may require to be replaced. See

 

page 13.7.

 

 

Transparencies

Use only transparencies specifically designed for

stick together in

laser printers. Remove each transparency as it exits

the paper exit.

from the machine.

 

 

Envelopes skew

Ensure that the paper guides are against both sides

or fail to feed

of the envelopes.

correctly.

 

 

 

Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The

The machine is not

Check the power cord

machine

receiving power.

connections. Check the

does not

 

power switch and the power

print.

 

source.

 

 

 

 

The machine is not

Select Samsung SCX-5x30

 

selected as the

Series PCL 6 as your default

 

default printer.

printer in your Windows.

 

 

 

Check the machine for the following:

The front cover is not closed. Close the cover.

Paper is jammed. Clear the paper jam. See page 14.2.

No paper is loaded. Load paper. See page 5.5.

The toner cartridge is not installed. Install the toner cartridge.

If a system error occurs, contact your service representative.

 

The connection cable

Disconnect the printer cable

 

between the

and reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable

 

between the

to another computer that is

 

computer and the

working properly and print a

 

machine is defective.

job. You can also try using a

 

 

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has

 

 

more than one port, make

 

 

sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine may be

Check the printer properties

 

configured

to ensure that all of the print

 

incorrectly.

settings are correct.

 

 

 

 

The printer driver

Repair the printer software.

 

may be incorrectly

See the Software Section.

 

installed.

 

 

 

 

 

The machine is

Check the display message

 

malfunctioning.

on the control panel to see if

 

 

the machine is indicating a

 

 

system error.

 

 

 

14.11 <Troubleshooting>

Image 81
Contents Page Page Contents Using USB flash memory Fax setupOrdering supplies and accessories Basic printingTroubleshooting MaintenanceInstalling accessories SpecificationsImportant Precautions and Safety Information FCC Information to the User Canadian Radio Interference RegulationsYou should also know that Approvals and CertificationsLimited warranty Page Introduction Special featuresFront view Rear view Printer overviewMFX-3050 Control panel overviewOn Hook Dial Engages the telephone line OK Confirms the selection on the screen Start Starts a jobFinding more information Understanding the Status LEDClearance space Selecting a locationCopy Setup Scan Feature System setupNetwork System Setup Scan Setup Menu overviewChanging the default mode Setting the date and timeChanging the clock mode Changing the display languageEntering characters using the number keypad Setting soundsSetting print job timeout Using the save modesSupplied software Software overviewPostScript Feature Printer driver featuresSystem requirements WindowsLinux MacintoshRequirements Configuring TCP/IP Network setupVia network administration programs Supported operating systemsConfiguring IPX frame types Configuring EtherTalkDynamic addressing BOOTP/DHCP Static addressingSetting Ethernet speed Restoring the network configurationPrinting a network configuration Loading originals Loading originals and print mediaOn the scanner glass ADFSelecting print media Supported print media types and sizes Type Size Dimensions Weight1 Capacity2Media sizes supported in each mode Guidelines for selecting and storing print mediaGuidelines for special print media Tray Loading paperChanging the size of the paper in the paper tray Loading paper in the tray 1 or optional trayLoad the paper with the side to be printed on facing up Multi-purpose traySetting the paper size and type Selecting an output locationPrinting to the output tray Printing to the rear cover Copying Changing the settings for each copySelecting the paper tray DarknessUsing special copy features Changing the default copy settingsReduced or enlarged copy CollationID card copying Poster copyingPlace Front Side and PressStart appears on the display Copying on both sides of paper Setting copy timeoutClone copying Erasing background imagesBasic printing Canceling a print jobPrinting a document Double-click the Samsung SCX-5x30 Series iconScanning Scanning to an application using a local ConnectionScanning basics Press Scan/EmailPreparing for network scanning Scanning using a network connectionClick Machine Settings and SMB Setup Click Server List Setting up an SMB serverScanning to a network client ScanningSetting network scan timeout Scanning to EmailScanning to an FTP server Changing the default scan settings Changing the settings for each scan jobSetting up Address Book Scanning to an SMB serverUsing Address Book entries Configuring group email numbersSearching Address Book for an entry Printing Address BookAdjusting the document settings Setting the fax headerResolution Press ResolutionSending a fax manually Sending a fax automaticallyAutomatic redialing Confirming a transmissionRedialing the last number Changing receiving modesReceiving manually in Tel mode Receiving automatically in Fax modeReceiving manually using an extension Telephone Receiving automatically in Ans/Fax modeActivating secure receiving mode Receiving in secure receiving modeDeactivating secure receiving mode Receiving faxes in memorySending a fax to multiple destinations Printing received faxes on both sides of paperPress Fax Down on the scanner glassAdding pages to a delayed fax Sending a delayed faxCanceling a delayed fax Sending a priority faxForwarding sent faxes to another fax machine Forwarding faxesForwarding sent faxes to email address Forwarding received faxes to another fax machineChanging the fax setup options Fax setupSending options Receiving optionsSetting up Phone Book Changing the default document settingsPrinting sent fax report automatically Speed buttonsGroup dial numbers Speed dial numbersSearching Phone Book for an entry Deleting a Phone Book entryPrinting Phone Book About USB memory Using USB flash memoryPlugging in a USB memory device Scanning to a USB memory deviceCustomizing Scan to USB Printing from a USB memory deviceManaging USB memory Backing up dataViewing the USB memory status Formatting a USB memory deviceAccessories Ordering supplies and accessoriesAccessory Description Part number Toner cartridgesPrinting reports MaintenancePrinting a report Other available reportsCleaning the outside Cleaning your machineCleaning the inside Clearing memoryCleaning the scan unit Maintaining the toner cartridgeToner cartridge storage Expected cartridge life Redistributing tonerReplacing the toner cartridge Cleaning the drumPrinting continuously when the Toner Empty message appears Maintenance PartsSending new toner notification Clearing the Toner Empty Replace Toner messageReplacing the ADF rubber pad Checking replaceablesTo access SyncThru Web Service Managing your machine from the webChecking the machine’s serial number Clearing document jams TroubleshootingRoller misfeed Clearing paper jamsFuser area or around the toner cartridge Optional tray Multi-purpose trayPaper exit area Duplex Jam Duplex unit areaTips for avoiding paper jams Understanding display messages Line Error Message Meaning Suggested solutions Invalid ServerLow Heat Error Cycle PowerSelf Diagnostic Message Meaning Suggested solutions Retry Redial?Temperature Send ErrorToner cartridge-related messages Solving other problems Paper feeding problemsPrinting problems Spool Settings button Settings and then PrintersSCX-5x30 Series PCL Properties, click the DetailsPrinting quality problems Misformed Condition Suggested solutions Wrinkles or creasesCharacters Back of printoutsThis option through Printer Settings Utility or Copying problemsCurl Software Section for detailsScanning problems Fax problems Network Scan problemsCommon PostScript problems Common Windows problemsProblem Possible Cause Solution Installable Options sectionProblem Possible Cause and Solution Common Linux problemsProblem Suggested solutions Common Macintosh problemsPrecautions when installing accessories Installing accessoriesInstalling a memory Dimm Disconnect the power cordSelect the Samsung SCX-5x30 Series PS printer Activating the added memory in the PS printer propertiesSpecifications General specificationsPrinter specifications Facsimile specifications Scanner and copier specificationsNumerics IndexSystem requirements Macintosh Software section Contents Using Windows Postscript Driver Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click NextCustom Installation Select the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareNext Removing Printer SoftwarePrinting a Document Printing to a file PRNSelect your printer driver from the Name drop-down list Printer Settings Layout TabPaper Orientation Paper Tab SourceScaling Printing Resolution Image ModeToner Save Mode Graphics TabExtras Tab About TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverOverview Direct Print Utility Using Direct Print UtilitySetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Select Local Port and click New PortPrinter Setting Troubleshooting GuideUnderstanding Smart Panel Toner LevelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Onscreen Help FileUninstalling SmarThru Scanning Using SmarThruUsing SmarThru Scanning Process with TWAIN- enabled Software Scanning Using the WIA DriverSettings Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverPrinters Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers TabPorts Configuration Scanners ConfigurationClasses Tab Sharing Ports Between Printers and ScannersPrinting from Applications Configuring Printer Properties Printing a DocumentScanning a Document Printing FilesClick Properties Adding Job Type Settings Using the Image ManagerTools Function Installing Software for Macintosh 10Using Your Printer with a MacintoshInstall the Scan driver Setting Up the PrinterUninstalling the Scan driver For a Network-connected MacintoshLayout Setting Changing Printer SettingsPrinting Printing a DocumentResolutionQuality Printer Features SettingPrinting Multiple Pages on One Sheet of Paper Fit toDuplex Printing ScanningIndex Rev.1.05
Related manuals
Manual 2 pages 7.5 Kb

MFX-3050 specifications

The Muratec MFX-3050 is a multifunctional printer designed to meet the demands of modern workplaces with its versatile features and advanced technology. This compact and robust device excels in delivering printing, copying, scanning, and faxing capabilities, making it an ideal solution for small to medium-sized businesses.

One of the standout characteristics of the MFX-3050 is its impressive print speed. Capable of producing up to 30 pages per minute, it ensures that users can efficiently complete their printing tasks without unnecessary delays. This speed is complemented by its first-page-out time, which is remarkably quick, allowing users to receive their documents almost instantly.

In terms of print quality, the MFX-3050 does not disappoint. With a maximum print resolution of 1200 dpi, it provides sharp and vibrant documents, suitable for both text and graphics. This high-quality output is essential for professionals who need to make a strong impression with their documentation.

The device features a user-friendly interface, equipped with a color touchscreen display that simplifies operation. Users can easily navigate through various functions, adjust settings, and monitor job status, enhancing overall productivity. The MFX-3050 also offers a range of connectivity options, including USB, Ethernet, and Wi-Fi, allowing seamless integration into any office network.

Another significant advantage of the MFX-3050 is its scanning capabilities. With the ability to scan at 600 dpi and a robust automatic document feeder, users can quickly digitize multi-page documents. The device supports various file formats, making it easy to share scanned files across different platforms.

Security is a crucial consideration for any office environment, and the MFX-3050 addresses this concern with built-in security features. These include secure print, user authentication, and data encryption, ensuring that sensitive information remains protected.

Furthermore, the MFX-3050 is designed with environmental considerations in mind. It is ENERGY STAR certified, showcasing its efficiency and commitment to reducing energy consumption without compromising performance.

In summary, the Muratec MFX-3050 is a reliable multifunction printer that combines speed, quality, and security in one compact unit. Whether for printing, copying, scanning, or faxing, it offers a robust solution tailored for the dynamic needs of today's business environment. With its advanced features and user-centric design, the MFX-3050 is an excellent investment for any organization seeking to enhance their productivity and efficiency.