Muratec MFX-3050 manual Scanning problems

Page 86

Scanning problems

Condition

 

Suggested solutions

 

 

 

The scanner does

Make sure that you place the original to be

not work.

 

scanned face down on the scanner glass, or

 

 

face up in the ADF.

 

There may not be enough available memory

 

 

to hold the document you want to scan. Try

 

 

the Prescan function to see if that works. Try

 

 

lowering the scan resolution rate.

 

Check that the USB or parallel cable is

 

 

connected properly.

 

Make sure that the USB or parallel cable is

 

 

not defective. Switch the cable with a known

 

 

good cable. If necessary, replace the cable.

 

• If you are using a parallel cable, ensure that it

 

 

is compliant with IEEE 1284 standards.

 

Check that the scanner is configured

 

 

correctly. Check scan setting in the SmarThru

 

 

Configuration or the application you want to

 

 

use to make certain that the scanner job is

 

 

being sent to the correct port.

 

 

 

The unit scans

Check if the machine is printing received

very slowly.

 

data. If so, scan the document after the

 

 

received data has been printed.

 

Graphics are scanned more slowly than text.

 

Communication speed slows in scan mode

 

 

because of the large amount of memory

 

 

required to analyze and reproduce the

 

 

scanned image. Set your computer to the

 

 

ECP printer mode through BIOS setting. It

 

 

will help to increase the speed. For details

 

 

about how to set BIOS, refer to your

 

 

computer user’s guide.

 

 

 

 

Condition

 

Suggested solutions

 

 

 

Message appears

There may be a copying or printing job in

on your computer

 

progress. When that job is complete, try your

screen:

 

job again.

“Device can't be

The Selected port is currently being used.

 

set to the H/W

 

Restart your computer and try again.

 

mode you want.”

The printer cable may be improperly

“Port is being

 

connected or the power may be off. You must

 

used by another

 

use a parallel cable that supports IEEE 1284

 

program.”

 

bi-directional communications.

“Port is

The scanner driver is not installed or the

 

Disabled.”

 

operating environment is not set up properly.

“Scanner is busy

Ensure that the machine is properly

 

receiving or

 

connected and the power is on, Then restart

 

printing data.

 

your computer.

 

When the

• The USB cable may be improperly connected

 

current job is

 

or the power may be off.

 

completed, try

Do not use parallel and USB cables at the

 

again.”

 

same time.

“Invalid handle.”

“Scanning has failed.”

14.16 <Troubleshooting>

Image 86
Contents Page Page Contents Ordering supplies and accessories Fax setupUsing USB flash memory Basic printingInstalling accessories MaintenanceTroubleshooting SpecificationsImportant Precautions and Safety Information Canadian Radio Interference Regulations FCC Information to the UserApprovals and Certifications You should also know thatLimited warranty Page Special features IntroductionPrinter overview Front view Rear viewOn Hook Dial Engages the telephone line Control panel overviewMFX-3050 OK Confirms the selection on the screen Start Starts a jobUnderstanding the Status LED Finding more informationSelecting a location Clearance spaceNetwork System Setup Scan Setup System setupCopy Setup Scan Feature Menu overviewChanging the clock mode Setting the date and timeChanging the default mode Changing the display languageSetting sounds Entering characters using the number keypadUsing the save modes Setting print job timeoutSoftware overview Supplied softwareSystem requirements Printer driver featuresPostScript Feature WindowsRequirements LinuxMacintosh Via network administration programs Network setupConfiguring TCP/IP Supported operating systemsDynamic addressing BOOTP/DHCP Configuring EtherTalkConfiguring IPX frame types Static addressingPrinting a network configuration Setting Ethernet speedRestoring the network configuration On the scanner glass Loading originals and print mediaLoading originals ADFSelecting print media Type Size Dimensions Weight1 Capacity2 Supported print media types and sizesGuidelines for special print media Media sizes supported in each modeGuidelines for selecting and storing print media Loading paper TrayLoading paper in the tray 1 or optional tray Changing the size of the paper in the paper trayMulti-purpose tray Load the paper with the side to be printed on facing upPrinting to the output tray Setting the paper size and typeSelecting an output location Printing to the rear cover Selecting the paper tray Changing the settings for each copyCopying DarknessReduced or enlarged copy Changing the default copy settingsUsing special copy features CollationPlace Front Side and PressStart appears on the display ID card copyingPoster copying Clone copying Setting copy timeoutCopying on both sides of paper Erasing background imagesPrinting a document Canceling a print jobBasic printing Double-click the Samsung SCX-5x30 Series iconScanning basics Scanning to an application using a local ConnectionScanning Press Scan/EmailScanning using a network connection Preparing for network scanningScanning to a network client Setting up an SMB serverClick Machine Settings and SMB Setup Click Server List ScanningScanning to an FTP server Setting network scan timeoutScanning to Email Setting up Address Book Changing the settings for each scan jobChanging the default scan settings Scanning to an SMB serverSearching Address Book for an entry Configuring group email numbersUsing Address Book entries Printing Address BookResolution Setting the fax headerAdjusting the document settings Press ResolutionSending a fax automatically Sending a fax manuallyRedialing the last number Confirming a transmissionAutomatic redialing Changing receiving modesReceiving manually using an extension Telephone Receiving automatically in Fax modeReceiving manually in Tel mode Receiving automatically in Ans/Fax modeDeactivating secure receiving mode Receiving in secure receiving modeActivating secure receiving mode Receiving faxes in memoryPress Fax Printing received faxes on both sides of paperSending a fax to multiple destinations Down on the scanner glassCanceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority faxForwarding sent faxes to email address Forwarding faxesForwarding sent faxes to another fax machine Forwarding received faxes to another fax machineSending options Fax setupChanging the fax setup options Receiving optionsPrinting sent fax report automatically Changing the default document settingsSetting up Phone Book Speed buttonsSpeed dial numbers Group dial numbersPrinting Phone Book Searching Phone Book for an entryDeleting a Phone Book entry Plugging in a USB memory device Using USB flash memoryAbout USB memory Scanning to a USB memory devicePrinting from a USB memory device Customizing Scan to USBBacking up data Managing USB memoryFormatting a USB memory device Viewing the USB memory statusAccessory Description Part number Ordering supplies and accessoriesAccessories Toner cartridgesPrinting a report MaintenancePrinting reports Other available reportsCleaning the inside Cleaning your machineCleaning the outside Clearing memoryToner cartridge storage Cleaning the scan unitMaintaining the toner cartridge Redistributing toner Expected cartridge lifeCleaning the drum Replacing the toner cartridgeSending new toner notification Maintenance PartsPrinting continuously when the Toner Empty message appears Clearing the Toner Empty Replace Toner messageChecking replaceables Replacing the ADF rubber padChecking the machine’s serial number To access SyncThru Web ServiceManaging your machine from the web Troubleshooting Clearing document jamsClearing paper jams Roller misfeedOptional tray Multi-purpose tray Fuser area or around the toner cartridgePaper exit area Duplex unit area Duplex JamTips for avoiding paper jams Understanding display messages Low Heat Error Message Meaning Suggested solutions Invalid ServerLine Error Cycle PowerTemperature Message Meaning Suggested solutions Retry Redial?Self Diagnostic Send ErrorToner cartridge-related messages Printing problems Solving other problemsPaper feeding problems SCX-5x30 Series PCL Settings and then PrintersSpool Settings button Properties, click the DetailsPrinting quality problems Characters Condition Suggested solutions Wrinkles or creasesMisformed Back of printoutsCurl Copying problemsThis option through Printer Settings Utility or Software Section for detailsScanning problems Network Scan problems Fax problemsProblem Possible Cause Solution Common Windows problemsCommon PostScript problems Installable Options sectionCommon Linux problems Problem Possible Cause and SolutionCommon Macintosh problems Problem Suggested solutionsInstalling a memory Dimm Installing accessoriesPrecautions when installing accessories Disconnect the power cordActivating the added memory in the PS printer properties Select the Samsung SCX-5x30 Series PS printerPrinter specifications SpecificationsGeneral specifications Scanner and copier specifications Facsimile specificationsIndex NumericsSystem requirements Macintosh Software section Contents Using Windows Postscript Driver Using Your Printer in Linux Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Select Typical installation for a local printer. Click NextCustom Installation Select Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Paper Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Toner Save Mode Image ModeResolution Graphics TabPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayUsing Windows PostScript Driver AdvancedUsing Direct Print Utility Overview Direct Print UtilityCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Select Local Port and click New PortUnderstanding Smart Panel Troubleshooting GuidePrinter Setting Toner LevelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Using Onscreen Help FileScanning Using SmarThru Uninstalling SmarThruUsing SmarThru Settings Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Printers TabClasses Tab Scanners ConfigurationPorts Configuration Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsClick Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type SettingsTools Function 10Using Your Printer with a Macintosh Installing Software for MacintoshUninstalling the Scan driver Setting Up the PrinterInstall the Scan driver For a Network-connected MacintoshPrinting Changing Printer SettingsLayout Setting Printing a DocumentPrinting Multiple Pages on One Sheet of Paper Printer Features SettingResolutionQuality Fit toScanning Duplex PrintingIndex Rev.1.05
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MFX-3050 specifications

The Muratec MFX-3050 is a multifunctional printer designed to meet the demands of modern workplaces with its versatile features and advanced technology. This compact and robust device excels in delivering printing, copying, scanning, and faxing capabilities, making it an ideal solution for small to medium-sized businesses.

One of the standout characteristics of the MFX-3050 is its impressive print speed. Capable of producing up to 30 pages per minute, it ensures that users can efficiently complete their printing tasks without unnecessary delays. This speed is complemented by its first-page-out time, which is remarkably quick, allowing users to receive their documents almost instantly.

In terms of print quality, the MFX-3050 does not disappoint. With a maximum print resolution of 1200 dpi, it provides sharp and vibrant documents, suitable for both text and graphics. This high-quality output is essential for professionals who need to make a strong impression with their documentation.

The device features a user-friendly interface, equipped with a color touchscreen display that simplifies operation. Users can easily navigate through various functions, adjust settings, and monitor job status, enhancing overall productivity. The MFX-3050 also offers a range of connectivity options, including USB, Ethernet, and Wi-Fi, allowing seamless integration into any office network.

Another significant advantage of the MFX-3050 is its scanning capabilities. With the ability to scan at 600 dpi and a robust automatic document feeder, users can quickly digitize multi-page documents. The device supports various file formats, making it easy to share scanned files across different platforms.

Security is a crucial consideration for any office environment, and the MFX-3050 addresses this concern with built-in security features. These include secure print, user authentication, and data encryption, ensuring that sensitive information remains protected.

Furthermore, the MFX-3050 is designed with environmental considerations in mind. It is ENERGY STAR certified, showcasing its efficiency and commitment to reducing energy consumption without compromising performance.

In summary, the Muratec MFX-3050 is a reliable multifunction printer that combines speed, quality, and security in one compact unit. Whether for printing, copying, scanning, or faxing, it offers a robust solution tailored for the dynamic needs of today's business environment. With its advanced features and user-centric design, the MFX-3050 is an excellent investment for any organization seeking to enhance their productivity and efficiency.