Monarch 9403TM manual A r t U p a n d P r i n t i n g, 11 2 Troubleshooting

Page 84

S t a r t U p a n d P r i n t i n g

Problem	Action

Error message	Turn power off. Wait five seconds, then turn
appears during	power on again. If an error message appears
startup.	again, call Technical Support.
Continually feeds	Turn power off. Check supply path to be sure
supply without	supply is through supply sensor and supply
printing.	guides touch top edge of supply.
	Be sure supply roll is correctly loaded.
Printed data	Adjust the Print Position, Margin Position, or
becomes misaligned.	Supply Position as necessary.
Does not print.	Change supply.
	Change ribbon.
	Send a corrected format online.
Partially printed data.	Change ribbon.
	Send a corrected format online.
Prints shadows or	Clean the printhead.
smears.
	Change supply.
	Reload ribbon.
Compressed or	Clean printhead and platen roller.
distorted printing.
Light printing.	Change supply.
	Adjust the contrast.
	Reload ribbon.
Heavy printing.	Clean the printhead.
	Change supply.
	Adjust the contrast.
	Reload ribbon.

11 - 2 Troubleshooting

Image 84

Contents Monarch Printer Canadian D.O.C. Warning Page Page TA B L E O F C O N T E N T S Getting StartedLoading Supplies Loading RibbonSetting Supply Options Setting Contrast Setting DefaultsCommunication Values PrintingCleaning DiagnosticsTroubleshooting Page T T I N G S TA R T E D A n d a r d F e a t u r e sD i e n c e D e r i n g P r o g r a m m e r ’ s M a n u a l sO u t M o n a r c h Q u i c k s e t U t i l i t i e s P a c k i n g t h e P r i n t e rN n e c t i n g t h e P o w e r C a b l e T a b l i s h i n g C o m m u n i c a t i o n s N n e c t i n g t h e C o m m u n i c a t i o n C a b l eDTR O u t T h i s M a n u a l N u C h a r t sI n g t h e K e y p a d N t r o l K e y sPrint Mode A r t u pMain Menu L e c t i n g a F u n c t i o n I t i n g a n O p t i o n T t i n g U p t h e P r i n t e rDark LightA D I N G S U P P L I E S P p l y L o a d i n g D i a g r a m A d i n g S u p p l y I n t i n g a Te s t L a b e l Enter Password DiagnosticsUser Diag Page A D I N G R I B B O N A d i n g a R i b b o n R o l l Remove the old ribbon by pulling the wire clips as shown RibbonPrinthead Core Take-up Take-up Reel Take-up Reel 6Loading Ribbon T T I N G S U P P L Y O P T I O N S B b o n SupplyRibbon T c h S e p a r a t o r s Batch SeparatorSeparators I n t P o s i t i o n P p l y P o s i t i o n R g i n P o s i t i o n Supply P p l y Ty p e M M U N I C AT I O N V a L U E S U d R a t e R d L e n g t hBaud Rate User CommO p B i t s R i t yStopbits ParityS e t t o D e Fault V a l u e s O w C o n t r o lFlow Control T T I N G C O N T R a S T Setup T T I N G D E F a U LT S Monetary formatting options are listed in the table below N e t a r y S i g n USADefaults C o n d a r y S i g nMonetary Sign Secondary SignC i m a l P l a c e s A s h e d Z e r oDecimal Places Power UP W e r U p M o d eSlashed Zero O m p t S e t Prompt SET8Setting Defaults I N T I N G T e r r u p t i n g a B a t c h Pause MenuS t a r t i n g a B a t c h N c e l i n g a P a u s e d B a t c h To cancel only the paused batch, press L or R until you see Page P e a t i n g a B a t c h F l i n e P r i n t i n g T e r i n g N u m b e r sT e r i n g L e t t e r s $ ¢Page T e r i n g S y m b o l s I n g B a r code 1 2T e r i n g a n d C h a n g i n g D a t a Dept12Printing Ty p e s o f D a t a E n t r y Price 0¢T e r i n g a B a t c h Print Mode r Printing I n g t h e S t a n d a r d F o r m a t s Main Menu 18Printing E a N I N G 2Cleaning Printhead Platen Roller 4Cleaning A G N O S T I C S C t o r y S e t P a s s w o r dPppe E c k i n g t h e S o f t w a r e V e r s i o n I n t i n g a Te s t P a t t e r n Print Quantity E c k i n g S e n s o r M a r k Q u a l i t y I n g P a s s w o r d P r o t e c t i o n R v i c e D i a g n o s t i c s 10-8Diagnostics Troubleshooting 11 2 Troubleshooting A r t U p a n d P r i n t i n gT a Error s Error Description/Action CodePage Page Page Page Page M m u n i c a t i o n F a i l u r e s Error Description/Action T a F o r m a t t i n g Error s C h i n e Fault s Page Power Down R d P r i n t e r F a i l u r e sPrinter Description/Action Display Interrupt test failed 11 16 Troubleshooting I n t e r P p l i e s A R a C T E R S E T S A r a c t e r S e t sStandard Font Bold Font CG Triumvirate Bold Font CG Triumvirate FontP e r c a s e L e t t e r s W e r c a s e L e t t e r s Char Online Offline CodeR r e n c y S y m b o l s N c t u a t i o n a n d S y m b o l s T e r n a t i o n a l C h a r a c t e r sChar Online Offline Code Code 1 2 8 F u n c t i o n codes O S S a R Y Queue Supplies