Monarch 9403TM manual T a Error s, Error Description/Action Code

Page 85

Problem	Action

Voids in printing.	Clean the printhead.
	Wrong supply type. Change supply.
	Ribbon loaded incorrectly. Reload ribbon.
	Call Technical Support for printer adjustment.
"Check ribbon"	Load a new ribbon.
message appears.
	Reload ribbon.
"Out of Paper"	Replace the supply roll. Make sure supplies
message appears.	are loaded correctly.

D a t a E r r o r s

Errors 001 to 499 are Data Errors. A Data Error indicates that incorrect data was received from the host, causing the printer to ignore the entire print job. These errors occur because data in the batch, format, or graphic packet is invalid. Refer to the Packet Reference Manual or your System Administrator for more information. Correct the format packet and send the print job again.

Error Description/Action

Code

001 Format ID number must be 1 to 999.

002Name must be 1 to 8 characters inside quotes.

003Action must be A (add) or C (clear).

004Supply length is invalid.

005Supply width is invalid.

006Storage device must be R (volatile RAM).

007Unit of measure must be E (English), M (Metric), or G (Dots).

010 Field ID number is outside the range 0 to 999.

Troubleshooting 11 - 3

Image 85

Contents Monarch Printer Canadian D.O.C. Warning Page Page Getting Started TA B L E O F C O N T E N T SLoading Supplies Loading RibbonSetting Contrast Setting Defaults Setting Supply OptionsCommunication Values PrintingDiagnostics CleaningTroubleshooting Page A n d a r d F e a t u r e s T T I N G S TA R T E DD e r i n g P r o g r a m m e r ’ s M a n u a l s D i e n c eO u t M o n a r c h Q u i c k s e t U t i l i t i e s P a c k i n g t h e P r i n t e rN n e c t i n g t h e P o w e r C a b l e N n e c t i n g t h e C o m m u n i c a t i o n C a b l e T a b l i s h i n g C o m m u n i c a t i o n sDTR N u C h a r t s O u t T h i s M a n u a lN t r o l K e y s I n g t h e K e y p a dA r t u p Print ModeMain Menu L e c t i n g a F u n c t i o n T t i n g U p t h e P r i n t e r I t i n g a n O p t i o nLight DarkA D I N G S U P P L I E S P p l y L o a d i n g D i a g r a m A d i n g S u p p l y I n t i n g a Te s t L a b e l Diagnostics Enter PasswordUser Diag Page A D I N G R I B B O N A d i n g a R i b b o n R o l l Remove the old ribbon by pulling the wire clips as shown RibbonPrinthead Core Take-up Take-up Reel Take-up Reel 6Loading Ribbon T T I N G S U P P L Y O P T I O N S Supply B b o nRibbon Batch Separator T c h S e p a r a t o r sSeparators I n t P o s i t i o n P p l y P o s i t i o n R g i n P o s i t i o n Supply P p l y Ty p e M M U N I C AT I O N V a L U E S R d L e n g t h U d R a t eBaud Rate User CommR i t y O p B i t sStopbits ParityO w C o n t r o l S e t t o D e Fault V a l u e sFlow Control T T I N G C O N T R a S T Setup T T I N G D E F a U LT S Monetary formatting options are listed in the table below USA N e t a r y S i g nC o n d a r y S i g n DefaultsMonetary Sign Secondary SignA s h e d Z e r o C i m a l P l a c e sDecimal Places W e r U p M o d e Power UPSlashed Zero Prompt SET O m p t S e t8Setting Defaults I N T I N G Pause Menu T e r r u p t i n g a B a t c hS t a r t i n g a B a t c h N c e l i n g a P a u s e d B a t c h To cancel only the paused batch, press L or R until you see Page P e a t i n g a B a t c h T e r i n g N u m b e r s F l i n e P r i n t i n g$ ¢ T e r i n g L e t t e r sPage I n g B a r code 1 2 T e r i n g S y m b o l sT e r i n g a n d C h a n g i n g D a t a Dept12Printing Price 0¢ Ty p e s o f D a t a E n t r yT e r i n g a B a t c h Print Mode r Printing I n g t h e S t a n d a r d F o r m a t s Main Menu 18Printing E a N I N G 2Cleaning Printhead Platen Roller 4Cleaning C t o r y S e t P a s s w o r d A G N O S T I C SPppe E c k i n g t h e S o f t w a r e V e r s i o n I n t i n g a Te s t P a t t e r n Print Quantity E c k i n g S e n s o r M a r k Q u a l i t y I n g P a s s w o r d P r o t e c t i o n R v i c e D i a g n o s t i c s 10-8Diagnostics Troubleshooting A r t U p a n d P r i n t i n g 11 2 TroubleshootingError Description/Action Code T a Error sPage Page Page Page Page M m u n i c a t i o n F a i l u r e s Error Description/Action T a F o r m a t t i n g Error s C h i n e Fault s Page R d P r i n t e r F a i l u r e s Power DownPrinter Description/Action Display Interrupt test failed 11 16 Troubleshooting I n t e r P p l i e s A r a c t e r S e t s A R a C T E R S E T SStandard Font CG Triumvirate Bold Font CG Triumvirate Font Bold FontP e r c a s e L e t t e r s Char Online Offline Code W e r c a s e L e t t e r sR r e n c y S y m b o l s T e r n a t i o n a l C h a r a c t e r s N c t u a t i o n a n d S y m b o l sChar Online Offline Code Code 1 2 8 F u n c t i o n codes O S S a R Y Supplies Queue