Monarch 9403TM manual

Page 95

754Out of ribbon or ribbon jam. Check or load ribbon. Remove any slack in the ribbon by turning the take-up reel clockwise.

755Printhead is open. Close the printhead.

756Out of supplies. Load supplies.

757Reload supplies (supply length mismatch).

758The supply was not seen or the on-demand sensor is not working correctly. Check for a supply jam, clear the supply path, or reload supplies. This error may occur if you remove a label too quickly in the on-demand mode. The printer does not recalibrate after this error.

759Knife is not moving. Call Technical Support.

760Knife jam. Remove any jammed tags from the knife. Call Technical Support.

761Stacker is full or jammed. Empty the stacker or clear the jam before continuing. The printer does not recalibrate after this error.

762Low battery. Recharge the battery.

763Waiting to dispense label. Press Feed.

764Verifier failure. Press Clear to clear the error and continue printing. A blank label feeds and the last label reprints.

765The printhead has less than four bad dots. The printer can shift bar code fields to avoid bad dots. Press Clear to continue printing. Print a test label to confirm the number of bad dots.

768Printhead has more than 10 bad dots or is not connected. Make sure the printhead is connected. If necessary, call Customer Service to order a new printhead or printhead kit.

Troubleshooting 11 - 13

Image 95

Contents Monarch Printer Canadian D.O.C. Warning Page Page Loading Ribbon TA B L E O F C O N T E N T SGetting Started Loading SuppliesPrinting Setting Supply OptionsSetting Contrast Setting Defaults Communication ValuesTroubleshooting CleaningDiagnostics Page A n d a r d F e a t u r e s T T I N G S TA R T E DP a c k i n g t h e P r i n t e r D i e n c eD e r i n g P r o g r a m m e r ’ s M a n u a l s O u t M o n a r c h Q u i c k s e t U t i l i t i e sN n e c t i n g t h e P o w e r C a b l e DTR T a b l i s h i n g C o m m u n i c a t i o n sN n e c t i n g t h e C o m m u n i c a t i o n C a b l e N u C h a r t s O u t T h i s M a n u a lN t r o l K e y s I n g t h e K e y p a dMain Menu Print ModeA r t u p L e c t i n g a F u n c t i o n T t i n g U p t h e P r i n t e r I t i n g a n O p t i o nLight DarkA D I N G S U P P L I E S P p l y L o a d i n g D i a g r a m A d i n g S u p p l y I n t i n g a Te s t L a b e l User Diag Enter PasswordDiagnostics Page A D I N G R I B B O N A d i n g a R i b b o n R o l l Remove the old ribbon by pulling the wire clips as shown RibbonPrinthead Core Take-up Take-up Reel Take-up Reel 6Loading Ribbon T T I N G S U P P L Y O P T I O N S Ribbon B b o nSupply Separators T c h S e p a r a t o r sBatch Separator I n t P o s i t i o n P p l y P o s i t i o n R g i n P o s i t i o n Supply P p l y Ty p e M M U N I C AT I O N V a L U E S User Comm U d R a t eR d L e n g t h Baud RateParity O p B i t sR i t y StopbitsFlow Control S e t t o D e Fault V a l u e sO w C o n t r o l T T I N G C O N T R a S T Setup T T I N G D E F a U LT S Monetary formatting options are listed in the table below USA N e t a r y S i g nSecondary Sign DefaultsC o n d a r y S i g n Monetary SignDecimal Places C i m a l P l a c e sA s h e d Z e r o Slashed Zero Power UPW e r U p M o d e Prompt SET O m p t S e t8Setting Defaults I N T I N G Pause Menu T e r r u p t i n g a B a t c hS t a r t i n g a B a t c h N c e l i n g a P a u s e d B a t c h To cancel only the paused batch, press L or R until you see Page P e a t i n g a B a t c h T e r i n g N u m b e r s F l i n e P r i n t i n g$ ¢ T e r i n g L e t t e r sPage Dept T e r i n g S y m b o l sI n g B a r code 1 2 T e r i n g a n d C h a n g i n g D a t a12Printing Price 0¢ Ty p e s o f D a t a E n t r yT e r i n g a B a t c h Print Mode r Printing I n g t h e S t a n d a r d F o r m a t s Main Menu 18Printing E a N I N G 2Cleaning Printhead Platen Roller 4Cleaning Pppe A G N O S T I C SC t o r y S e t P a s s w o r d E c k i n g t h e S o f t w a r e V e r s i o n I n t i n g a Te s t P a t t e r n Print Quantity E c k i n g S e n s o r M a r k Q u a l i t y I n g P a s s w o r d P r o t e c t i o n R v i c e D i a g n o s t i c s 10-8Diagnostics Troubleshooting A r t U p a n d P r i n t i n g 11 2 TroubleshootingError Description/Action Code T a Error sPage Page Page Page Page M m u n i c a t i o n F a i l u r e s Error Description/Action T a F o r m a t t i n g Error s C h i n e Fault s Page Printer Description/Action Display Power DownR d P r i n t e r F a i l u r e s Interrupt test failed 11 16 Troubleshooting I n t e r P p l i e s Standard Font A R a C T E R S E T SA r a c t e r S e t s CG Triumvirate Bold Font CG Triumvirate Font Bold FontP e r c a s e L e t t e r s Char Online Offline Code W e r c a s e L e t t e r sR r e n c y S y m b o l s T e r n a t i o n a l C h a r a c t e r s N c t u a t i o n a n d S y m b o l sChar Online Offline Code Code 1 2 8 F u n c t i o n codes O S S a R Y Supplies Queue