Mitel 5005 manual Call Forward All, Call Forward No Answer, Call Forward Busy

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User Guide

Call Forward All

This feature allows you to forward all your calls to another extension or an extension group without ringing at your extension first. If you always forward your calls to the same extension or extension group, you can program a CALL FORWARD ALL key with this number. Alternatively, you can program the CALL FORWARD ALL key without specifying a destination number, which means that you must dial an extension or extension group number each time you want to forward your calls. You can setup a number of CALL FORWARD ALL keys on your extension, each holding a different destination extension or extension group number.

To forward all of your calls to another extension or extension group:

1.Press the function key that has been programmed for CALL FORWARD ALL.

2.If you have not programmed a specific number, enter the number manually to which your calls should be forwarded. When you lift your handset, you should hear an interrupted dial tone indicating that your calls are being forwarded.

To cancel forwarding:

1.Press the active CALL FORWARD ALL key.

2.When you lift your handset, you should hear a normal dial tone indicating that your calls are no longer being forwarded.

Call Forward No Answer

This feature allows you to forward your calls to a nominated extension or extension group when you are busy on another call or you are unable to answer the call. If you always forward your calls to the same extension or extension group, you can program the CALL FORWARD NO ANSWER (CFN/CFB) key with this number. Alternatively, you can program the CFN/CFB key without specifying a destination number, which means that you must dial an extension or extension group number each time you want to forward your calls. You can setup a number of CFN/CFB keys on your extension, each holding a different extension or extension group number.

To forward your calls to another extension or extension group when your extension is busy or you are unable to answer the call:

1.Press the function key that has been programmed for CFN/CFB.

2.If you have not programmed a specific number, enter the number manually to which your calls should be forwarded. From this point, any calls to your set that are not answered or receive a busy signal will be forwarded to the number you have indicated. When you lift your handset, you should hear an interrupted dial tone indicating that your calls are being forwarded.

To cancel forwarding:

1. Press the active CFN/CFB key.

Call Forward Busy

There are two variations of the Call Forward Busy feature:

•CALL FORWARD BUSY INTERNAL sends your internal calls to another extension when you are busy on another call.

•CALL FORWARD BUSY EXTERNAL sends your external calls to another extension when you are busy on another call.

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Contents User Guide Page Table of Contents Index Mitel Networks 5005 IP User Guide DisclaimerAbout The 5005 IP Phone Related TopicsIllustration Key Tips for Your Comfort and Safety Don’t cradle the handset SymbolsImportant Safety Instructions And Precautions Supplying Power To The PhoneInitializing And Registering The Phone Using The 5005 IP PhoneAbout Using The 5005 IP Phone Related TopicsAdjusting Volume Levels Ringer Control Handset Receiver Volume ControlAdjusting Display Contrast Programming The Function Keys Desktop Tool ScreenDesktop Stand Mounting On The Wall Using a Bracket North America Mounting The Phone On The WallMounting On The Wall Using The Desktop Stand Call HandlingAbout Call Handling Related Topics Standard Usage Keys Programmed By User DSS/BLFMaking And Answering Calls To program a feature under a programmable keyFeature Name Code ProgramTo clear a programmed feature from under a key To cancel a speed dial keyKeys That Can Not Be Programmed Hold Call Forward Variations About Call ForwardCall Forward All Call Forward No AnswerCall Forward Busy To cancel Remote Call Forward To enable or disable Call Forward Busy InternalTo enable or disable Call Forward Busy External Remote Call ForwardCamp-On CancelCall Me Back Line KeysMessage RedialTransferring And Conferencing ConferenceAccount Code To activate Advisory Messages Advisory MessagesMsg. No. Message Answer Variations Answer External CallCall Park Auto-AnswerCalls For Call PickupDo Not Disturb Cancel Message WaitingPress the Cancel Message key Direct Station Selection/Busy Lamp Field DSS/BLFTo use Extension Paging Extension GroupExtension Paging Group ListenHold Variations Call Store Exclusive HoldStatus Last Call Duration DisplayLine Group Locking/Unlocking The PhoneNight Service About Night Service Night Service Pick-upRe-establish Ringer On/OffSpeed Call Swap Index Mitel Networks 3100 Integrated Communications Platform 13, 15, 18, 20, 24, 25
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5005 specifications

The Mitel 5005 is a versatile and powerful communication device designed for businesses looking to enhance their telephony capabilities. Built with modern technologies, the Mitel 5005 integrates a host of features that contribute to efficient communication and improved productivity in the workplace.

One of the standout features of the Mitel 5005 is its support for VoIP (Voice over Internet Protocol) technology. This allows organizations to make voice calls using the internet rather than traditional phone lines, significantly reducing communication costs. The device supports high-definition (HD) audio, ensuring crystal-clear conversations that enhance the overall user experience.

The Mitel 5005 is equipped with a user-friendly interface that includes a large backlit display. This display not only shows the caller ID information but also allows users to navigate through various settings and features with ease. The device offers programmable keys that users can customize to access frequently used functions or contact lists, making it efficient for day-to-day operations.

Another key characteristic of the Mitel 5005 is its integration capabilities. The device seamlessly works with Mitel’s rich software portfolio, including unified communications applications that support messaging, presence, and collaboration features. This integration enables users to connect through multiple channels, including video conferencing and instant messaging, creating a cohesive communication ecosystem.

The Mitel 5005 is also built for scalability, making it suitable for businesses of all sizes. Organizations can easily expand their telephony systems as they grow, adding more devices without the need for complex setups. Additionally, the device supports various networking options, including Power over Ethernet (PoE), simplifying installation and reducing the need for additional power adapters.

Security is another priority for the Mitel 5005, which comes equipped with robust encryption and security protocols to protect sensitive communications from potential threats. This is particularly important for businesses handling confidential information and wishing to maintain customer trust.

In conclusion, the Mitel 5005 is a feature-rich communication device that combines state-of-the-art technologies with user-centric design. With its VoIP capabilities, HD audio, customizable features, seamless integration, scalability, and security measures, it stands out as an excellent choice for businesses aiming to enhance their communication strategies and improve overall operational effectiveness.
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