Mitel 5005 manual To enable or disable Call Forward Busy Internal, Remote Call Forward, Follow Me

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User Guide

You can assign either one of these Call Forwarding features to a programmable key but not both to the same key.

Note: When you program this feature through the Desktop Tool, there are two stages. The first is to program the number of the extension that calls will be forwarded to by selecting "Configure/Activate Call Forwarding" in the "I want to..." list.

To enable or disable CALL FORWARD BUSY INTERNAL:

•Press the programmable key assigned to the CALL FORWARD BUSY INTERNAL feature.

To enable or disable CALL FORWARD BUSY EXTERNAL:

•Press the programmable key assigned to the CALL FORWARD BUSY EXTERNAL feature.

Remote Call Forward

This feature allows you to forward your incoming calls to an external destination, for example, a cellular phone or your home number.

Note: This feature is not available at all extensions, please contact your Administrator if you require this feature. Invoking REMOTE CALL FORWARD cancels any active internal call forwarding, and vice versa. You cannot store the target external number under a personal key programmed with the REMOTE CALL FORWARD feature.

To forward all your calls to an external destination:

1.Press the function key that has been programmed for REMOTE CALL FORWARD. When you lift your handset, you should hear interrupted dial tone indicating that you are forwarding your calls.

To cancel REMOTE CALL FORWARD:

1. Press the REMOTE CALL FORWARD key.

Follow Me

FOLOW ME is similar to the CALL FORWARD ALL function but allows you to receive your calls at another extension.

To activate FOLOW ME:

1.Before you leave your desk, press the function key programmed for the FOLOW ME function.

2.When you are at the extension from which you wish to receive your calls, dial the FOLLOW ME (I’M HERE) code followed by the extension number.

Note: Contact your System Administrator for the FOLLOW ME (I’M HERE) code.

Note: To be able to activate FOLLOW ME from any extension, select "None" instead of a specific extension number when you program the feature.

FOLLOW ME will not function if the "pulled-from" extension does not have the FOLLOW ME feature enabled or active.

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Contents User Guide Page Table of Contents Index Disclaimer Mitel Networks 5005 IP User GuideRelated Topics About The 5005 IP PhoneIllustration Key Supplying Power To The Phone SymbolsImportant Safety Instructions And Precautions Tips for Your Comfort and Safety Don’t cradle the handsetRelated Topics Using The 5005 IP PhoneAbout Using The 5005 IP Phone Initializing And Registering The PhoneHandset Receiver Volume Control Adjusting Volume Levels Ringer ControlAdjusting Display Contrast Desktop Tool Screen Programming The Function KeysDesktop Stand Mounting The Phone On The Wall Mounting On The Wall Using a Bracket North AmericaCall Handling Mounting On The Wall Using The Desktop StandAbout Call Handling DSS/BLF Related Topics Standard Usage Keys Programmed By UserProgram To program a feature under a programmable keyFeature Name Code Making And Answering CallsTo cancel a speed dial key To clear a programmed feature from under a keyKeys That Can Not Be Programmed Call Forward Variations About Call Forward HoldCall Forward No Answer Call Forward AllCall Forward Busy Remote Call Forward To enable or disable Call Forward Busy InternalTo enable or disable Call Forward Busy External To cancel Remote Call ForwardLine Keys CancelCall Me Back Camp-OnRedial MessageConference Transferring And ConferencingAccount Code Answer Variations Answer External Call Advisory MessagesMsg. No. Message To activate Advisory MessagesCall Pickup Auto-AnswerCalls For Call ParkDirect Station Selection/Busy Lamp Field DSS/BLF Cancel Message WaitingPress the Cancel Message key Do Not DisturbGroup Listen Extension GroupExtension Paging To use Extension PagingExclusive Hold Hold Variations Call StoreLocking/Unlocking The Phone Last Call Duration DisplayLine Group StatusNight Service Pick-up Night Service About Night ServiceRinger On/Off Re-establishSpeed Call Swap Index Mitel Networks 3100 Integrated Communications Platform 13, 15, 18, 20, 24, 25
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5005 specifications

The Mitel 5005 is a versatile and powerful communication device designed for businesses looking to enhance their telephony capabilities. Built with modern technologies, the Mitel 5005 integrates a host of features that contribute to efficient communication and improved productivity in the workplace.

One of the standout features of the Mitel 5005 is its support for VoIP (Voice over Internet Protocol) technology. This allows organizations to make voice calls using the internet rather than traditional phone lines, significantly reducing communication costs. The device supports high-definition (HD) audio, ensuring crystal-clear conversations that enhance the overall user experience.

The Mitel 5005 is equipped with a user-friendly interface that includes a large backlit display. This display not only shows the caller ID information but also allows users to navigate through various settings and features with ease. The device offers programmable keys that users can customize to access frequently used functions or contact lists, making it efficient for day-to-day operations.

Another key characteristic of the Mitel 5005 is its integration capabilities. The device seamlessly works with Mitel’s rich software portfolio, including unified communications applications that support messaging, presence, and collaboration features. This integration enables users to connect through multiple channels, including video conferencing and instant messaging, creating a cohesive communication ecosystem.

The Mitel 5005 is also built for scalability, making it suitable for businesses of all sizes. Organizations can easily expand their telephony systems as they grow, adding more devices without the need for complex setups. Additionally, the device supports various networking options, including Power over Ethernet (PoE), simplifying installation and reducing the need for additional power adapters.

Security is another priority for the Mitel 5005, which comes equipped with robust encryption and security protocols to protect sensitive communications from potential threats. This is particularly important for businesses handling confidential information and wishing to maintain customer trust.

In conclusion, the Mitel 5005 is a feature-rich communication device that combines state-of-the-art technologies with user-centric design. With its VoIP capabilities, HD audio, customizable features, seamless integration, scalability, and security measures, it stands out as an excellent choice for businesses aiming to enhance their communication strategies and improve overall operational effectiveness.
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