Mitel 5005 manual Auto-Answer, Calls For, Call Park, Call Pickup

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User Guide

To answer internal and external calls in the order that they are presented at your extension:

•Press the flashing ANSWER NEXT CALL key. The ANSWER NEXT CALL key continues to flash until all incoming calls have been answered.

Auto-Answer

AUTO-ANSWERlets you answer calls without lifting the handset. When a call arrives, you hear a short ring, followed by the caller’s voice.

To enable or disable AUTO-ANSWER:

•Press the programmable key assigned to the AUTO-ANSWERfeature. To answer a call while on AUTO-ANSWER:

•Lift the handset.

Calls For

This feature identifies the extension number of a user who has forwarded calls to your extension. When a forwarded call is presented at your extension, the CALLS FOR key flashes and your display screen temporarily displays who the call was originally intended for. Press the CALLS FOR key to answer the call (with the appropriate greeting). If a number of extension users forward their calls to you regularly, you can program a CALLS FOR key for each extension.

Note: The CALLS FOR key should be labeled with the name or number of the forwarding extension.

To answer a call forwarded from another extension:

1. Press the flashing CALLS FOR key.

Call Park

CALL PARK places an external call on hold for pick up by any extension in the system. CALL PARK is similar to HOLD except that you use a different key. You also do not need a special key to retrieve the held call as you can use a feature access code. Multiple calls can be placed on hold using CALL PARK.

To place a call on CALL PARK:

1.Press the function key that has been programmed for CALL PARK. To retrieve a call that has been parked:

1.Lift the handset.

2.Dial the CALL PARK pick-up code followed by the number of the line on which the call is parked. Your display screen shows the number of the line that the call is parked on.

Note: Consult your System Administrator for specific function codes.

Call Pickup

CALL PICK-UPallows you to answer a call that is ringing at another extension in your pick-up group. Your System Administrator assigns membership in a pick-up group.

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Contents User Guide Page Table of Contents Index Mitel Networks 5005 IP User Guide DisclaimerAbout The 5005 IP Phone Related TopicsIllustration Key Symbols Important Safety Instructions And PrecautionsTips for Your Comfort and Safety Don’t cradle the handset Supplying Power To The PhoneUsing The 5005 IP Phone About Using The 5005 IP PhoneInitializing And Registering The Phone Related TopicsAdjusting Volume Levels Ringer Control Handset Receiver Volume ControlAdjusting Display Contrast Programming The Function Keys Desktop Tool ScreenDesktop Stand Mounting On The Wall Using a Bracket North America Mounting The Phone On The WallMounting On The Wall Using The Desktop Stand Call HandlingAbout Call Handling Related Topics Standard Usage Keys Programmed By User DSS/BLFTo program a feature under a programmable key Feature Name CodeMaking And Answering Calls ProgramTo clear a programmed feature from under a key To cancel a speed dial keyKeys That Can Not Be Programmed Hold Call Forward Variations About Call ForwardCall Forward All Call Forward No AnswerCall Forward Busy To enable or disable Call Forward Busy Internal To enable or disable Call Forward Busy ExternalTo cancel Remote Call Forward Remote Call ForwardCancel Call Me BackCamp-On Line KeysMessage RedialTransferring And Conferencing ConferenceAccount Code Advisory Messages Msg. No. MessageTo activate Advisory Messages Answer Variations Answer External CallAuto-Answer Calls ForCall Park Call PickupCancel Message Waiting Press the Cancel Message keyDo Not Disturb Direct Station Selection/Busy Lamp Field DSS/BLFExtension Group Extension PagingTo use Extension Paging Group ListenHold Variations Call Store Exclusive HoldLast Call Duration Display Line GroupStatus Locking/Unlocking The PhoneNight Service About Night Service Night Service Pick-upRe-establish Ringer On/OffSpeed Call Swap Index Mitel Networks 3100 Integrated Communications Platform 13, 15, 18, 20, 24, 25
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5005 specifications

The Mitel 5005 is a versatile and powerful communication device designed for businesses looking to enhance their telephony capabilities. Built with modern technologies, the Mitel 5005 integrates a host of features that contribute to efficient communication and improved productivity in the workplace.

One of the standout features of the Mitel 5005 is its support for VoIP (Voice over Internet Protocol) technology. This allows organizations to make voice calls using the internet rather than traditional phone lines, significantly reducing communication costs. The device supports high-definition (HD) audio, ensuring crystal-clear conversations that enhance the overall user experience.

The Mitel 5005 is equipped with a user-friendly interface that includes a large backlit display. This display not only shows the caller ID information but also allows users to navigate through various settings and features with ease. The device offers programmable keys that users can customize to access frequently used functions or contact lists, making it efficient for day-to-day operations.

Another key characteristic of the Mitel 5005 is its integration capabilities. The device seamlessly works with Mitel’s rich software portfolio, including unified communications applications that support messaging, presence, and collaboration features. This integration enables users to connect through multiple channels, including video conferencing and instant messaging, creating a cohesive communication ecosystem.

The Mitel 5005 is also built for scalability, making it suitable for businesses of all sizes. Organizations can easily expand their telephony systems as they grow, adding more devices without the need for complex setups. Additionally, the device supports various networking options, including Power over Ethernet (PoE), simplifying installation and reducing the need for additional power adapters.

Security is another priority for the Mitel 5005, which comes equipped with robust encryption and security protocols to protect sensitive communications from potential threats. This is particularly important for businesses handling confidential information and wishing to maintain customer trust.

In conclusion, the Mitel 5005 is a feature-rich communication device that combines state-of-the-art technologies with user-centric design. With its VoIP capabilities, HD audio, customizable features, seamless integration, scalability, and security measures, it stands out as an excellent choice for businesses aiming to enhance their communication strategies and improve overall operational effectiveness.
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