Magma P13RR-TEL user manual My Computer Can’t Find the PCI Expansion System, Windows

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M A G M A

My Computer Can’t Find the PCI Expansion System

If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the MAGMA expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly. If everything seems to be connected correctly, and you are sure you have applied power correctly (power up expansion chassis first and then the computer), then try these additional troubleshooting steps:

Double-check the PCI host card to ensure it is inserted correctly in a PCI slot.

Try moving the PCI host card to a different PCI slot.

Check for a bad cable or connection. Try another expansion cable, if you have one.

If the expansion system is still not visible after trying all of the above steps, go to Chapter 8 to see about getting additional help.

Windows

If the PCI to PCI Bridge is now visible, but contains a in front of it, it has a problem that must be fixed.

To identify this problem, right-click on the line with the and select “Properties” from the pop-up menu.

Resolve the identified problem or go to Chapter 8 to see about getting additional help.

MAC

Go to Chapter 8 to see about getting additional help.

Chapter 7 Troubleshooting

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Contents Slot PCI to PCI Expansion Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Chapter Chassis Maintenance Advisories PrefaceWhenWorkingInsideaComputer SafetyInstructionsElectrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeIv Preface Pre-InstallationInformation General SpecificationsIntroduction PartsList ToolsRequiredforInstallationHardware Installation Before you Begin Install PCI HostInterfaceCardAttachPCIExpansionandPowerCable Applying PowerCorrectly RechecktheInstallationStarting Up MAC Start Up Shutting DownWindows2000andXP Verify InstallationMacOSX G M a Remove PCI Expansion Chassis Cover Install 3rd Party PCI CardsPCI Expansion InterfaceCard InstallPCICards inPCI Expansion Chassis System Should BeUp and Running FinishingTouches Rack Installations Getting Started Remote MonitoringSurveillance Pro 2 Web Configuring Surveillance ProIP Address Chassis NameG M a Subnet Mask and Gateway Address Smtp Address Surveillance Pro 2 Email Notification SetupRecipient’s Email Address Email Address #1 #4 Administration Name and Password SetupFrom Email Address Removing Faults From Surveillance Pro Finalizing Surveillance Pro 2 ConfigurationHot-SwappablePowerSupply Chassis MaintenanceReplacing a Fan AdjustingtheDigital DisplayWindow LocatetheProblem TroubleshootingWindows My Computer Can’t Find the PCI Expansion SystemWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Error Code Description/Action Windows Error CodesOn the PCI to PCI Bridge Magma Technical Support FrequentlyAskedQuestionsFAQ How to Get More HelpContacting Technical Support Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMAGMABusHierarchy Appendix a Bus HierarchyAppendix B Need More Slots? Multiple PCI Expansion System ConfigurationsFan-Out Urati o n Verify your configurationDaisy-Chaining Daisy-Chaining ExpansionSystemsCombination Configurations Troubleshooting AdvancedConfigurations Power-On Sequence forAdvanced ConfigurationsPCI Card Conflicts G M a Finding the Problem Card IndustryCanada Appendix C CompliancePage Manual P/N 09-09907-01-A1