Magma P13RR-TEL user manual Support for 3rd Party PCI Cards

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M A G M A

Windows

5.Next, open the Device Manager (View by Connection selection).

If the is gone, the problem is with the 3rd Party PCI card or the card drivers. You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes.

If the is still visible, the problem may be with the MAGMA expansion system. Please contact Magma Technical Support for further guidance and/or a replacement product.

If an error shows on any of the PCIe to PCI Bridge Connections, call Magma Technical Support immediately.

MAC

5.Next, open the Apple System Profiler and if the PCIe to PCI Bridge Connections and the 3rd Party PCI card(s) are now correctly visible.

Support for 3rd Party PCI Cards

Magma will provide reasonable technical support to with 3rd Party PCI cards. However, if you have verified a successful installation of the MAGMA PCI Expansion System (as defined in Chapter 4), but experience difficulty installing your 3rd Party PCI cards, the PCI card manufacturer may be able to provide the best support.

The MAGMA PCI Expansion System is designed to function exactly like your desktop computer. This means that you should follow the PCI card maker’s instructions for installation on a Windows or Mac computer as if the expansion chassis WAS the desktop computer. When correctly installed, there is no difference to the operating system, removable cards, or most software.

Chapter 7 Troubleshooting

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Contents Slot PCI to PCI Expansion Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Chapter Chassis Maintenance Advisories PrefaceWhenWorkingInsideaComputer SafetyInstructionsElectrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeIv Preface Introduction General SpecificationsPre-InstallationInformation PartsList ToolsRequiredforInstallationHardware Installation Before you Begin Install PCI HostInterfaceCardAttachPCIExpansionandPowerCable Starting Up RechecktheInstallationApplying PowerCorrectly MAC Start Up Shutting DownWindows2000andXP Verify InstallationMacOSX G M a Remove PCI Expansion Chassis Cover Install 3rd Party PCI CardsPCI Expansion InterfaceCard InstallPCICards inPCI Expansion Chassis System Should BeUp and Running FinishingTouches Rack Installations Getting Started Remote MonitoringSurveillance Pro 2 Web Configuring Surveillance ProIP Address Chassis NameG M a Subnet Mask and Gateway Address Smtp Address Surveillance Pro 2 Email Notification SetupFrom Email Address Administration Name and Password SetupRecipient’s Email Address Email Address #1 #4 Removing Faults From Surveillance Pro Finalizing Surveillance Pro 2 ConfigurationHot-SwappablePowerSupply Chassis MaintenanceReplacing a Fan AdjustingtheDigital DisplayWindow LocatetheProblem TroubleshootingWindows My Computer Can’t Find the PCI Expansion SystemWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Error Code Description/Action Windows Error CodesOn the PCI to PCI Bridge Magma Technical Support Contacting Technical Support How to Get More HelpFrequentlyAskedQuestionsFAQ Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMAGMABusHierarchy Appendix a Bus HierarchyAppendix B Need More Slots? Multiple PCI Expansion System ConfigurationsFan-Out Urati o n Verify your configurationDaisy-Chaining Daisy-Chaining ExpansionSystemsCombination Configurations PCI Card Conflicts Power-On Sequence forAdvanced ConfigurationsTroubleshooting AdvancedConfigurations G M a Finding the Problem Card IndustryCanada Appendix C CompliancePage Manual P/N 09-09907-01-A1