Magma P13RR-TEL user manual My PCI Card Doesn’t Work

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M A G M A

My PCI Card Doesn’t Work

Follow these simple troubleshooting steps to resolve typical 3rd Party PCI card problems:

The following additional steps might also help when the above troubleshooting steps for fail to resolve your problem:

1.Shut down the computer followed by the MAGMA expansion chassis

2.Remove the PCI card displaying a problem

3.Replace the “problem card” with a simple PCI card, such as an Ethernet card that has drivers built into the operating system. (Using this “type of card” will avoid any future questions about drivers possibly being installed incorrectly.)

4.Turn on the MAGMA expansion chassis, and then turn on the computer.

32Chapter 7 Troubleshooting

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Contents Slot PCI to PCI Expansion Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Chapter Chassis Maintenance Preface AdvisoriesSafetyInstructions WhenWorkingInsideaComputerProtecting Against Electrostatic Discharge Electrostatic Discharge ESD WarningIv Preface Pre-InstallationInformation General SpecificationsIntroduction ToolsRequiredforInstallation PartsListHardware Installation Install PCI HostInterfaceCard Before you BeginAttachPCIExpansionandPowerCable Applying PowerCorrectly RechecktheInstallationStarting Up Shutting Down MAC Start UpVerify Installation Windows2000andXPMacOSX G M a Install 3rd Party PCI Cards Remove PCI Expansion Chassis CoverPCI Expansion InterfaceCard InstallPCICards inPCI Expansion Chassis System Should BeUp and Running FinishingTouches Rack Installations Remote Monitoring Getting StartedConfiguring Surveillance Pro Surveillance Pro 2 WebChassis Name IP AddressG M a Subnet Mask and Gateway Address Surveillance Pro 2 Email Notification Setup Smtp AddressRecipient’s Email Address Email Address #1 #4 Administration Name and Password SetupFrom Email Address Finalizing Surveillance Pro 2 Configuration Removing Faults From Surveillance ProChassis Maintenance Hot-SwappablePowerSupplyReplacing a Fan AdjustingtheDigital DisplayWindow Troubleshooting LocatetheProblemMy Computer Can’t Find the PCI Expansion System WindowsWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Windows Error Codes Error Code Description/ActionOn the PCI to PCI Bridge Magma Technical Support FrequentlyAskedQuestionsFAQ How to Get More HelpContacting Technical Support Magma Debug Utility PCIScope Software Utility G M a ReturningMerchandisetoMAGMA Magma Returns DEPT. RMA #Appendix a Bus Hierarchy BusHierarchyMultiple PCI Expansion System Configurations Appendix B Need More Slots?Fan-Out Verify your configuration Urati o nDaisy-Chaining ExpansionSystems Daisy-ChainingCombination Configurations Troubleshooting AdvancedConfigurations Power-On Sequence forAdvanced ConfigurationsPCI Card Conflicts G M a Finding the Problem Card Appendix C Compliance IndustryCanadaPage Manual P/N 09-09907-01-A1