The Speaker Company M23 Troubleshooting, Start Stand-along Printing, Recovery Procedure

Page 56

4.Download a format and batch. Refer the Programmer's manual. (Can be downloaded from service and support web site.)

Start Stand-along Printing:

1.Pull out the connecting cable.

2.To print the supplies (Refer the Programmer's manual.)

3.Remove the printed supplies.

6.Troubleshooting

The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

Problem

No Power

Not Printing

No Paper

Possible Cause

Check if battery is installed properly.

Check battery voltage meter if battery is low.

Make sure if battery is fully charged.

Check if front door is closed completely.

Check if cable is well connected to serial or USB interface.

Check if wireless settings are set correctly.

Run out of label.

The label is installed incorrectly.

Gap/black mark sensor is not calibrated.

Recovery Procedure

Reinstall the battery

Recharge or replace battery if necessary.

Recharge/replace a battery.

Close front door completely.

Re-connect cable to interface.

Reconfigure the wireless settings.

Supply a new label roll.

Please refer to the steps in user’s

manual to reinstall the label roll.

Calibrate the gap/black mark sensor.

53

Image 56
Contents USER’S Manual Contents Update Firmware Via Serial Port Update Firmware Via USB Port Printer initialization Ignore AUTO.BASWichtige Sicherheits-Hinweise Copyright DeclarationCompliances Equipment Checklist IntroductionDocumentation Unpacking and InspectionFront View Tear plate for label Peel roller Tear bar for liner Peel barPage Rear View Install the Battery Li-ion battery Release buttonGetting Started Supply door Release buttonUsing the Strap Hand strap Strap button RingsShoulder Strap Option Shoulder strap Label Supply door Loading MediaRoll of supplies Supply holder tabs Release button Peel off enablers Peel roller Paper exit chute Loading Die-cut LabelsRoll of label Supply holder tabs Release button Peel roller Peeler bar Tear edge for liner LinerLabel Liner Loading Fan-fold Labels Paper coreFan-fold paper entrance chute Fan-fold media Paper guidesConnecting the Communication Cable Hinged Cable door ScrewsRS232 port RS232 port Cable cavity Null modem cableUsing the Bluetooth Wireless Optional Hinged cable door BluetoothCharging the Battery Battery PowerStatus LED Power LED Description Status LEDPage Using the Display and Buttons LCD Display and ButtonsNavigation buttons LCD display On/Off button Icon DescriptionLCD Display Icon Description LCD/Keyboard Operation OptionLCD Menu Overview SWIPause Setup File ManagerMain Menu Speed SetupSpeed Ips Density DirectionDensity DirectionBatch Mode Peeler Mode Print Mode Tear Off Mode/Batch Mode/Peeler ModeOffset Reference X & Reference Y850 001 002Gap Sensor Bline Sensor Auto Gap Manual GapGap Sensor Auto GapCalibrating Stock AD = Insert liner Then hit EnterGAP Calibrate Gap Sensor Stock AD = Intension = Manual GapAuto Bline Manual Bline Insert label Then hit EnterBline Calibrate Black SensorManual Bline ContinuousCalibrate None Odd Calibrate 1009600 bps 19200 bps 8 Data Bits Exit One Stop Bit Two Stop BitsStatus Configure Version 1.2 M23 WiFi TSC Wireless00A0F8E2AD9E Protocol TCP State Unknow Radio Ieee 802.11b IP Address Subnet MaskGateway 000.000.000.000 IP Address 000.000.000.000Subnet Mask 000.000.000.000 PSP3 Port +09100Protocol SsidSave Settings? Are you sure? ResetEscape Char +035 Escape CharDisable Exit Change PIN 0000Security Change PINLocal Name BT23 ContractLocal Name InformationDisable Enable Disable 10 SecondsLow Power BacklightShut Down Disable 5 MinutesFile Manager Dram 256 KB Free FLASH3072 KB Free Diagnostics To print out the self test data to a labelBattery Voltage = 7.33 Display Display Buttons Language English ExitService Default settingInitialization Mileage Info ParameterMileage 6m Labels 53pcs Printing Labels Connect with a Cable to PrintConnect by Radio Optional ReadyBefore Stand-along Download the Format Stand-along PrintingRF Network Troubleshooting Problem No Power Not Printing No Paper Possible CauseRecovery Procedure Start Stand-along PrintingPaper Jam Reduced Battery lifePoor Print Quality Maintenance Printer Part Print Head Platen Roller Peel Roller MethodInterval Tear Bar/Peel Bar Sensor Exterior InteriorIllustration for recommended cleaning parts Page Firmware Update Procedure Update Firmware Via Serial PortPage Page Update Firmware Via USB Port Power on utilities Printer initializationInitializing Ignore AUTO.BAS Ignore AUTO.BASPage No.35, Sec , Ligong 1st Rd., Wujie Township