The Speaker Company M23 user manual Poor Print Quality, Paper Jam, Reduced Battery life

Page 57

Poor Print

Quality

Make sure the battery is fully

 

Recharge or replace a new

charged

 

battery

 

 

 

 

 

Check if front door is closed

 

Close front door completely

completely

 

 

 

 

 

Check if supply is loaded correctly

 

Reload the supply

 

 

 

Check for dust or adhesive

 

Clean the print head

accumulation on the print head.

 

 

 

 

 

Check if print density is set

 

Adjust the print density and print

properly.

 

speed.

 

 

 

 

 

Check print head test pattern to

 

Run printer self-test and check

determine if head element is

 

the print head test pattern if there

 

is dot missing in the pattern

damaged

 

 

 

 

 

 

Paper Jam

Gap/black mark sensor is not set properly

Make sure label size is set properly.

Labels may be stuck inside the printer mechanism.

The serial port setting is not consistent between host and printer.

Calibrate the gap/black mark sensor

Set label size correctly

Remove the stuck label.

Please reset the serial port setting.

Reduced

Battery life

The serial port cable pin configuration is not correct.

Check battery date code, if battery is one to two years old, short life may be due to normal aging.

Please replace the null modem cable

Replace a battery.

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Image 57
Contents USER’S Manual Contents Printer initialization Ignore AUTO.BAS Update Firmware Via Serial Port Update Firmware Via USB PortCopyright Declaration CompliancesWichtige Sicherheits-Hinweise Introduction Equipment ChecklistDocumentation Unpacking and InspectionTear plate for label Peel roller Tear bar for liner Peel bar Front ViewPage Rear View Li-ion battery Release button Install the BatteryGetting Started Supply door Release buttonHand strap Strap button Rings Using the StrapShoulder Strap Option Shoulder strap Loading Media Roll of supplies Supply holder tabs Release buttonLabel Supply door Paper exit chute Loading Die-cut Labels Peel off enablers Peel rollerPeel roller Peeler bar Tear edge for liner Liner Roll of label Supply holder tabs Release buttonPaper core Label Liner Loading Fan-fold LabelsPaper guides Fan-fold paper entrance chute Fan-fold mediaHinged Cable door Screws Connecting the Communication CableRS232 port RS232 port Cable cavity Null modem cableHinged cable door Bluetooth Using the Bluetooth Wireless OptionalBattery Power Charging the BatteryStatus LED Power LED Description Status LEDPage LCD Display and Buttons Using the Display and ButtonsNavigation buttons LCD display On/Off button Icon DescriptionLCD Display Icon Description Option LCD/Keyboard OperationSWI LCD Menu OverviewSetup File Manager Main MenuPause Setup Speed IpsSpeed Direction DensityDensity DirectionPrint Mode Tear Off Mode/Batch Mode/Peeler Mode Batch Mode Peeler ModeOffset Reference X & Reference Y001 002 850Auto Gap Manual Gap Gap Sensor Bline SensorGap Sensor Auto GapInsert liner Then hit Enter GAP CalibrateCalibrating Stock AD = Manual Gap Gap Sensor Stock AD = Intension =Insert label Then hit Enter Auto Bline Manual BlineBline Calibrate Black SensorContinuous Manual BlineCalibrate Calibrate 100 9600 bps 19200 bpsNone Odd One Stop Bit Two Stop Bits 8 Data Bits ExitVersion 1.2 M23 WiFi TSC Wireless Status Configure00A0F8E2AD9E Protocol TCP State Unknow Radio Ieee 802.11b IP Address Subnet MaskIP Address 000.000.000.000 Subnet Mask 000.000.000.000Gateway 000.000.000.000 Port +09100 PSP3Protocol SsidReset Save Settings? Are you sure?Escape Char +035 Escape CharChange PIN 0000 Disable ExitSecurity Change PINContract Local Name BT23Local Name InformationDisable 10 Seconds Disable EnableLow Power BacklightDisable 5 Minutes File ManagerShut Down Dram 256 KB Free FLASH3072 KB Free To print out the self test data to a label DiagnosticsBattery Voltage = 7.33 Display Display Buttons English Exit LanguageDefault setting ServiceInitialization Mileage Info ParameterMileage 6m Labels 53pcs Connect with a Cable to Print Printing LabelsConnect by Radio Optional ReadyStand-along Printing RF NetworkBefore Stand-along Download the Format Problem No Power Not Printing No Paper Possible Cause TroubleshootingRecovery Procedure Start Stand-along PrintingReduced Battery life Poor Print QualityPaper Jam Printer Part Print Head Platen Roller Peel Roller Method MaintenanceInterval Tear Bar/Peel Bar Sensor Exterior InteriorIllustration for recommended cleaning parts Page Update Firmware Via Serial Port Firmware Update ProcedurePage Page Update Firmware Via USB Port Printer initialization Power on utilitiesInitializing Ignore AUTO.BAS Ignore AUTO.BASPage No.35, Sec , Ligong 1st Rd., Wujie Township