Chapter Troubleshooting, Problem Solution

Chapter 3 Troubleshooting

This chapter describes troubleshooting procedures you can use in the unlikely event you encounter a problem with your OMEGA CDMA Modem.

Problem	Solution

OMEGA is powered on and connected to	Be sure the modem and DTE are using the same
DTE, but does not respond to commands.	port (baud rate) settings.
	Open the OMEGA and verify that the DSR LED
	is ON. If it is OFF, check the seating of the
	transceiver.

When I initiate a call, the OMEGA	Use a telephone to verify that the number you are
responds immediately with NO	dialing is valid and not busy.
CARRIER.	Use the AT command AT+CSQ to display the
	Use the AT command AT+CSQ to display the
	signal quality. If the first number is below 20, you
	may have poor reception from your current
	location. If the second number is 99, you are not
	getting the required wireless signal from your
	location.
	Use the RSSI DIP switch to display and check the
	received signal strength (see Table 2-2 on page
	13).

OMEGA does not answer incoming	Try the solution for initiating calls.
telephone calls automatically.	Use the AT command AT&V to display most of
	Use the AT command AT&V to display most of
	the modem configurations. Verify that the value
	for the Register S0 is greater than 1.

Some data corruption is observed during	Your selected data transmission rate needs flow
data exchanges via a remote modem.	control. Use Switch 6 to enable flow control (see
	Table 2-2 on page 13).

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