Tally Genicom 2900 manual Error Messages, 72Operator Manual

Page 72

Error Messages

Step 4. If any other faults appear on the display after you have corrected the original problem, go back to Step 1 and perform required corrective actions for the new problem. Otherwise place the printer back Online and test it during normal print operations.

 

 

Table A - 1. Display Messages

MESSAGE

Explanation and Corrective Action

ATTENTION

Explanation:

The host has sent the Bell Command.

 

Corrective Action:

Corrective action depends on the reason the Bell Command was sent.

 

 

Contact your system operator.

Bad Packet

Explanation:

This message indicates that a fault has occurred in the communica-

 

 

tions between the I/O processor and the main processor.

 

Corrective Action:

Cycle power and try again. If the problem returns, remove and replace

 

 

the Engine Controller Board. If the problem returns, download new

 

 

printer firmware.

Bad TWICO Int.

Explanation:

The Twinax PSIO is damaged or corrupted.

 

Corrective Action:

Cycle power and try again. If this does not clear the problem, remove

 

 

and replace the Twinax PSIO Assembly.

Bad VFU Channel

Explanation:

A VFU channel command has been received from the host requesting

 

 

an illegal channel.

 

Corrective Action:

1. Correct data from host and retransmit.

 

 

2. Ensure the integrity of the printer ground connection.

Bad VFU Count

Explanation:

An incorrect number of bytes has been detected in a VFU download.

 

Corrective Action:

Correct data from host and retransmit.

Buffer Overflow

Explanation:

A buffer overflow has been detected on the currently active host

 

 

interface. This is most likely caused by a host failure to respond to a

 

 

busy signal.

 

Corrective Action:

1. Ensure correct protocol has been selected.

 

 

2. Check wiring of I/O cable between host and printer. (See the

 

 

Applications Manual for a detailed explanation.)

Chnl Not Found

Explanation:

VFU Channel requested by the host computer cannot be found.

 

Corrective Action:

1. Correct data from host, then retransmit it to the printer.

 

 

2. Ensure the integrity of the printer ground connection.

Ctrl Fault

Explanation:

This message indicates that a fatal fault has occurred in the control

 

 

processor.

 

Corrective Action:

Call your Customer Service Representative for repair.

Ctrl Link Flt

Explanation:

The Control Processor has detected a fault in the Main Processor to

 

 

Control Processor link.

 

Corrective Action:

Call your Customer Service Representative for repair.

Data Overrun

Explanation:

A data overrun has been detected on the currently active host

 

 

interface. This is most likely caused by an incorrectly configured serial

 

 

baud rate, data bits, or parity.

 

Corrective Action:

Check setting on Serial Baud Rate, Data Bits, and Parity parameters

 

 

through the printer control panel.

Font Dnld Error

Explanation:

An error has been detected uring a font download.

 

Corrective Action:

Correct data and retransmit from host.

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Contents Operator Manual Serial Parallel LAN Operator ManualAcknowledgments Contents Chapter Operator Manual ESC Appendix a Troubleshooting Appendix B Specifications Introduction Operator Manual Preface-9About This Manual Preface-10Operator ManualConventions Setting Up Your Printer Site PreparationUnpacking the Printer Unpacking your printerRepacking Removing the Shipping HardwareInterface Connections and Powering Up Interface ConnectorsInterface Connections Serial/Parallel InterfacesPowering Up Powering Up14Operator Manual Paper System Paper System ComponentsPaper System Components 16Operator Manual TractorsPrint Gap Paper TensionInstalling Ribbon Cartridge Installing the Ribbon Cartridge18Operator Manual LED Indicators Control Panel ComponentsControl Panel Components LCD Liquid Crystal Display20Operator Manual Loading Paper and Printing Standard Printing Mode Loading Paper for Standard Printing Mode Step22Operator Manual Column Alignment Scale 24Operator Manual Print Gap Adjustment Print Gap Profile ModePrint Gap Gap ZoneUsing a Saved Gap Zone Profile Fine-tuning the Automatic Print Gap Setting26Operator Manual Set Print Gap Detect Mode to Manual Manually Adjust Print Gap on Control PanelAfter unlocking the Print Gap keys Manually Setting Print Gap Setting Up Configurations28Operator Manual Run a Print TestControl Panel Display Printer Menus and the Control PanelControl Panel Display Display During Normal Operation30Operator Manual Indicator Paper Weight and Hammer Impact Display When In a MenuControl Panel Key Functions Control Panel Key Functions32Operator Manual TOF Key Top of Form View KeyPrint GAP + and Keys Up and Down Arrow KeysEnter Key Clear Key34Operator Manual Clear Key Config Key OfflineUsing Menus Using MenusControl Panel Menus Categories, Parameters and SelectionsTCP/IP if LAN is installed Example Changing Form Length Using the Menu System Changing Form Length38Operator Manual How to Print a Control Panel Selected Options Report Print Selections ReportOperator Menu Operator Menu ⇒ FontFont Category 40Operator ManualSer/Par Character Set MatrixOcra Density 42Operator Manual Forms Category Operator Menu ⇒ Forms 44Operator ManualQuick Access Print to EOF End Of Form If Print to EOF is onIf Print to EOF is OFF, you have two choices Choice Eject Distance46Operator Manual RibnMon Thresh Ribbon Monitor OperationOperator Menu ⇒ Print Gap Print Gap Category48Operator Manual Fine-Tuning the Print Gap Manually ResetMode 50Operator Manual Detect DistanceVFU Enable Operator Menu ⇒ VFUVFU Category Vertical Format Units VT Channel Vertical Tab ChannelConfig Menu Config Menu ⇒ PrinterPrinter Category 52Operator ManualIO Hold ReportBeeper Mode Beeper Volume54Operator Manual Config Menu ⇒ Codes Codes Category56Operator Manual Print on CRForm Feed at TOF Alt ESC Alternate EscapeCode 7F Print 80 9F HexIgnore Char Sub Char FromConfig Menu ⇒ Configurations Configurations Category58Operator Manual How to label a configuration slot Config Menu ⇒ Serial I/O Serial I/O Category60Operator Manual Status Enquiry DTR Function62Operator Manual DTR PolarityBusy Polarity RTS FunctionConfig Menu ⇒ Parallel I/O Popc Print On Paper CommandParallel I/O Category Bi-DirectionalConfig Menu ⇒ Intellifilter Intellifilter Category64Operator Manual Serial Parallel Twinax/CoaxTCP/IP Menu LAN Interface Only TCP/IP MenuIP Addr Category Gateway CategoryTCP/IP Menu ⇒ Subnet Subnet Category66Operator Manual Test Menu TestMenu ⇒ PatternPattern Category PrintTest Menu ⇒ Fault Override Fault Override CategoryDiag Category 68Operator ManualHelp Menu Help Menu70Operator Manual Faults Appendix a Troubleshooting A-71Fault Correction Procedure MessagesError Messages 72Operator ManualAppendix a Troubleshooting A-73 HammerTimeExplanation Corrective Action74Operator Manual Appendix a Troubleshooting A-75 Paper Problems 76Operator ManualAppendix B Specifications B-77 Industry and Agency StandardsIndustry and Agency Standards 78Operator ManualAppendix B Specifications B-79 EnvironmentEmulations and Fonts 80Operator ManualAppendix B Specifications B-81 Fonts, Languages and CharactersStandard Languages and Character Sets Language SubstitutionsConfigurations, Paper and Speed 82Operator ManualAppendix B Specifications B-83 Daly Drive, Suite 703.833.8700 Chantilly, VA 703.222.7629
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