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| Error Messages |
Graphic Check | Explanation: | This message indicates that the printer has received an unprintable |
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| graphic. This message only appears if the Set Graphic Error Action |
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| Command has been set properly. |
| Corrective Action: | Clear the message (Clear key), then place the printer back Online. |
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| Confirm with host why Graphic check message was sent. |
HammerTimeExplanation:
Corrective Action:
The software controlling the print hammer timing has detected an internal inconsistency.
Press the Clear key. If it faults repeatedly, call your Customer Service Representative and skip to the next print job.
HammerVoltage1 | Explanation: | One of the hammer drive circuits was turned on when it shouldn’t |
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| have been, so all printing has been disabled. The usual cause is a |
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| failed drive transistor. |
| Corrective Action: | Call your Customer Service Representative for repair. |
HammerVoltage2 | Explanation: | A high resistance coil fault has likely occurred in one or more of the |
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| hammer coils. Note: this fault message will have been preceded by |
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| printing |
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| monitoring of hammer bank temperature. |
| Corrective Action: | Check the hammer bank for defective coils. Confirm that the hammer |
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| driver board is functioning properly. Replace the hammer driver |
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| board. Call your Customer Service Representative for repair. |
Heap Overflow | Explanation: | Graphics memory space is full and the printer cannot accept or |
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| process data. Printer will reset and data will be lost. |
| Corrective Action: | Insert line terminators in data stream so the printer will process the |
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| data, then retransmit the data. |
Key Disabled | Explanation: | Key has no function for this printer model or mode of operation. |
| Corrective Action: | No corrective action. |
Lost Adrs (27) | Explanation: | Certain communication signals have been lost between the printer |
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| and the host computer. |
| Corrective Action: | Check cable connection, setup of host, and printer address setting. |
Lost Sync (28) | Explanation: | The host is not communicating with the printer. |
| Corrective Action: | Verify address of computer and host setup. Check I/O cables. |
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| When this message is displayed during printer installation, you may |
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| continue to test the printer by placing the printer Offline and entering |
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| Menu mode to select print tests or calibration routines. |
No VFU Loaded | Explanation: | A VFU command was received from the host before a VFU was |
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| downloaded. |
| Corrective Action: | Download the required VFU information, then retransmit the data. |
NVRAM Fault | Explanation: | The nonvolatile data checksum has failed because of one of the |
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| following conditions: |
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| (1) A new RAM has been installed. |
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| (2) New software with different nonvolatile variables has been |
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| installed. |
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| (3) The variable values have been altered in a destructive manner. |
| Corrective Action: | Depress the Clear key. If the message does not clear, cycle printer |
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| power. If the message still does not clear, call your Customer Service |
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| Representative for repair. |