8. Troubleshooting
8.1 LCD Error Messages
The table below is a list of Satellite Interface error messages that may be displayed on the LCD Status Screen during operation.
Before calling for service, please read the solutions section of the table carefully for your specific error message. You may be able to fix some simple problems.
Always power cycle your Satellite Interface system by powering the system off then on if you receive an error message. If the error message is not repeated, a slight system error may have occurred. Also power cycle the unit each time a solu- tion is tested.
LCD Error Message | Cause | Solutions | |
SATELLITE SEARCH | Stationary search has failed after scanning | 1. | Be sure there is an unobstructed view of de- |
FAILED | all elevation angles | sired satellite(s) | |
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| 2. | Check for 12VDC to 18VDC on coax cable on |
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| roof connected to receiver | |
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| 3. | Check all coax connections |
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| 4. | Excessive dome moisture buildup and poor |
|
| weather may disrupt your satellite reception | |
ELEVATION HOME | Elevation Limit Switch was not located | Power cycle the Satellite Interface | |
FAILED |
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|
|
AZIMUTH HOME | Azimuth Limit Switch was not located | Power cycle the Satellite Interface | |
FAILED |
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|
TUNER / DEMOD | Cannot communicate with satellite tuner | Power cycle the Satellite Interface | |
FAILED |
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GYRO | Gyro initiation failed on | 1. | Unplug gyro cable (usb cable) on Movin’ |
FAILED |
| View. Check connections | |
|
| 2. | Power cycle the Satellite Interface |
GPS | GPS initialization failed at antenna power | Power cycle the Satellite Interface | |
FAILED | up |
|
|
WAITING TO | A valid GPS signal has not been acquired | 1. | Be sure that GPS antenna is not obstructed |
ACQUIRE GPS |
| 2. | Sometimes after extended travel, GPS may |
|
| take up to 20 minutes to fully download | |
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| 3. | Be sure that GPS antenna cable is fully seated |
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| into connector on electronics board | |
IDU CONFIG | Communication between Sat Interface and | 1. | Restart system |
| antenna has failed | 2. | Check communication cabling |
LNB POLARITY | Antenna is unable to control the Sat Inter- | 1. | Check communication cabling |
DEFAULT FAILED | face LNB voltage |
|
|
NO RECEIVER | Satellite receiver voltage is not detected at | 1. | Check that sat receiver “satellite in” coax ca- |
VOLTAGE! | Sat Interface | ble is connected to proper port on sat interface | |
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| 2. | Replace receiver cable |
LNB SHORT! | Satellite receiver voltage is present but no | 1. | Check coax cable from antenna to sat inter- |
| LNB voltage is detected | face; cable may have been installed incorrectly | |
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| or damaged during installation | |
lost antenna | Communication to the antenna has failed | 1. | Check data cable to antenna |
communications |
| 2. | Check power cable to antenna |
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