Panasonic WJ-GXE900, WJ-GXD900 manual Video troubles, Are the IP addresses set correctly?

Page 82

Symptom

Are the IP addresses set correctly?

Possible cause / Possible solution

•Is "IP ADDRESS" on the NETWORK page set correctly?

The private address should be in the following range: "10.0.0.0" - "10.255.255.255", "192.168.0.0" - "192.168.255.255"

Refer to the network administrator for the IP address available for global address.

•Is the same IP address assigned to other devices? Check for devices assigned incorrectly.

•Are you connecting to the wrong IP address?

•Is the same subnet set when both sides are connected in the same subnet (network)? Confirm the connection as follows:

Open the command prompt on your PC (meeting the system requirements described on page 8) and enter:

> ping (enter here the IP address set for the encoder/decoder)

If the encoder/decoder replies, hardware, protocol and network are functioning normally. Otherwise, check the subnet and the default gateway, and perform the address settings again.

Reference page

56, 73

56, 73

–

•Video troubles

Delays during streaming transmission happen too frequently.

The motion picture freezes (a still picture is displayed).

The image is not displayed while the STATUS 1 - 4 indicators of the encoder are blinking.

• Are too many packets being sent to the network

 

beyond the network's capacity?

 

Check the traffic of the network or the amount of

–

packets using the LAN analyzer.

 

Refer to the network administrator or the network

 

engineer for further information.

 

 

 

• Is a temporary network trouble (a broken wire,

 

connection trouble, etc.) occurring?

 

When temporary software trouble occurs, it will be

 

recovered automatically.

 

Depending on the status of the trouble, communi-

–

cation might be disconnected. In this case, try to

 

connect again.

 

If this happens frequently, reconsider the network

 

connections.

 

• Is the selected camera connected to the VIDEO IN

 

 

 

connector correctly?

12

• Confirm that the camera and the VIDEO IN

 

connector of the encoder are corrected correctly.

 

 

 

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Contents Operating Instructions English Version Important Safety Instructions Contents Resetting the Alarm / Displaying the Alarm Status Controlling the BIT Rate of Streaming VideoFeatures Precautions Limitation of Liability TCP/IP, UDP, HTTP, FTP, ARP, BootpSystem Requirements CPUTrademarks and Registered Trademarks Document ConventionRotary Switch SW1 A, B, C Power Indicator OperateStatus Indicators Status 1 Dip Switches 1 8 SW2Reset Button Reset BNC Network Status Indicators LINK1, 100, 1000, ACT MPEG2 Decoder Front PanelRS-232C 9-pin D-sub Signal Ground Terminal Signal GND Power Cord Ethernet Port 100BASE-TX/1000BASE-T RJ-45Connections Multicast TransmissionVideo System Example Switching streaming video 100BASE-TXControlling camera Operation Example Switching streaming videoAddress=aaa.aaa.aaa.aaappppp System example Recording streaming video Digital Disk Recorder WJ-HD500 SeriesNetwork Port Setup Setting Example Recording streaming videoRS-485 Data Port Setup Operation Example Recording streaming videoUnicast Transmission System ExampleRequired Settings for RS-485 Receiving and Sending Serial Data RS-485Alarm Function and a Reset Switch Alarm ResetAlarm notification command AlarmsAction of the encoder when an alarm is received Details of the TCP/IP Data partAlarm Reset Audio IN/AUDIO OUTAbout mounting InstallationsPlaces to avoid Heat DissipationRack Mounting Mounting the decoderMounting the encoder Installing in a container box Only for the Encoder How to installDescription label Labels for EncoderLabels for Decoder Code labelSetup Before Starting SettingsSetup with the Provided Panasonic IP Setup Software Items included in the softwareSetup Network Setup of the PC Using Windows 98 SESetup Using Windows Setup Using Windows XP Category View Setup Settings Menus of the Encoder Top page of the encoderCONTROL/STATE AlarmMaintenance NetworkEncode State CONTROL/STATEItem Descriptions ControlVideo When using multicast transmissionWhen using unicast transmission Camera NoTOS BIT Encoder Start UP SetupBIT Rate TTLAudio GOPCamera Site Alarm AlarmAlarm Notification IP ADDRESS/ALARM Notification Port No Video Loss AlarmALARM-DRY Contact Alarm OFF Timing CGI ResetTimer ALARM-CAMERA Site ON/OFFCGI Reset ALARM-VIDEO Loss CGI Reset Data RS-485 Data PortBaud Rate Stop BITDestination IP Address in Receiving Packet Destination SetupReference Setup Followings Destination Port NoNetwork System Time Zone Start UP CommandNTP Server HOST/IP Address Daylight SavingsUser Host IP ADDRESS/ Subnet Mask AdministratorHost Camera ControlAccept Exclusive Command IP Address MaintenanceFirmware Update RestartHOW to Update the Firmware Camera Control Iris Program PresetFocus DefrosterCamera Menu Control Settings Menus of the Decoder Top page of the decoderVideo page for each video output chan- nel DisplayReceiving Stream IP ADDRESS/RECEIVING Stream Port No Decode StateUNICAST/MULTICAST CH1 CH4Receiving IP ADDRESS/RECEIVING Port No Decoder Start UP Setup Latency BufferDate Display DisplayCamera No. Display Display PositionDD/MM/YY hhmmss Date/Month/Year Character Background ColorYY/MM/DD hhmmss Year/Month/Day Time DisplayEnter the IP address of the decoder Default setting is VIDEO&AUDIO Decryption Decryption KEY 4 Digits 0Device NAME/ LOCATION/CONTACT/ Snmp Community User Host Click to add a host after entering the host information HOW to Update the Firmware Troubleshooting SymptomNetwork troubles LINK1 indicator does not light ReferenceVideo troubles Are the IP addresses set correctly?Image is not displayed correctly Encoder may be downImage is disturbed drop frame, etc Audio fragmentation occurs No audioHOW to USE the CGI Commands Response Camera ControlFormat Item ListImportant Notices ExamplesImportant Notice Camera Settings Menus ControlControl Item List Examples Switching Streaming Video Example Controlling Start /STOP of the Encoder Start encodingExamples Controlling Start / Stop of the Decoder Start decoding Streaming transmissionStop decoding Displaying the Status of the Encoder Http /1.1 Xxxxxxxxxxxxx CRExample Displaying the Status of the Decoder CrlfStatus of CH4 Controlling the BIT Rate of Streaming Video and Audio Data 101 Resetting the Alarm / Displaying the Alarm Status 103 Displaying the Contact Input Status Displaying the Status of Video Loss Muting the Audio Multiscreen Display OUT Controlling the Contact OutputPIO Type109 Restarting the Encoder / Decoder Updating Default Settings Setting Default setting60SEC Interval ALARM-CAMERA Site Audio Setup OFF ALARM-DRY ContactRESET/TIMER SEC 60SEC Interval ALARM-VIDEO Loss114 No ChangeTime Display Hour User User Authentication OFF User Name Multicast IP Address for Setup Multicast PortLatency Buffer None Decoder Start UP Setup Display Device NameBasic Specification SpecificationsStandard Accessories Input/Output117 118 N0603-1063 3TR001669BAB

WJ-GXD900, WJ-GXE900 specifications

The Panasonic WJ-GXE900 and WJ-GXD900 are top-tier video encoders designed to meet the increasing demands of surveillance applications. These devices are essential in providing high-quality video transmission over IP networks, making them ideal for both security and monitoring purposes.

One of the standout features of the WJ-GXE900 is its advanced encoding capability. It supports H.265 and H.264 compression standards, allowing for efficient bandwidth usage without compromising video quality. This technology is particularly beneficial for environments where bandwidth might be limited, as it significantly reduces the data load while maintaining impressive clarity, even in challenging lighting conditions.

The WJ-GXD900, on the other hand, is designed for high-definition video encoding. It also utilizes H.265 and H.264 technologies, but offers enhanced image processing capabilities. This includes advanced noise reduction, which helps to produce clearer images during low-light situations. Both models utilize 4K resolution support, allowing users to capture ultra-high-definition video, which is crucial for applications requiring detailed surveillance footage.

Another key characteristic of both models is their versatility in integration with IP cameras and other devices. They are compatible with a wide range of Panasonic and third-party IP cameras, ensuring that users can build a surveillance system tailored to their specific needs. This interoperability is vital for large installations where multiple camera types might be used.

The WJ-GXE900 and WJ-GXD900 also feature intuitive web-based interfaces, simplifying the setup and configuration processes. Users can easily manage settings, stream video, and monitor performance remotely from any device with internet access. This remote management capability is increasingly important in today's fast-paced environments, where quick responses and monitoring are critical.

Additionally, both models support multiple streaming options, including the ability to deliver video to various destinations simultaneously. This feature is particularly useful for organizations needing to distribute video feeds to multiple monitors or devices, enhancing real-time surveillance capabilities.

In conclusion, the Panasonic WJ-GXE900 and WJ-GXD900 are powerful video encoders that combine advanced technology with user-friendly features. Their support for high-quality video encoding, integration flexibility, and remote management capabilities make them excellent choices for any modern surveillance system. These devices exemplify Panasonic's commitment to innovation, reliability, and high-performance solutions in the realm of security technology.
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