Panasonic WJ-GXD900, WJ-GXE900 manual Image is not displayed correctly, Encoder may be down

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Symptom

The image is not displayed while the STATUS 1 - 4 indicators of the encoder are lit and the STATUS 1 - 4 indicators of the decoder are blinking.

Possible cause / Possible solution

Are "RECEIVING IP ADDRESS" and "RECEIVING PORT No." of the decoder set correctly to receive streaming video and audio data?

Check "DESTINATION IP ADDRESS" and "DESTINATION PORT No." on the VIDEO page of the encoder, and set the same values for "RECEIVING IP ADDRESS" and "RECEIVING PORT No." of the decoder.

To confirm temporarily, click the [START] button after entering a value on the CONTROL/STATE page of the decoder.

Reference page

44, 68, 69

The STAUS 1 - 4 indicators of the encoder are not lit.

The image is not displayed while the STATUS 1 - 4 indicators of the decoder are not lit.

The image is not displayed while the STATUS 1 - 4 indicators of the both the encoder and decoder are lit.

The image is not displayed correctly.

• The encoder may be down.

 

Check the status of the encoder on the CONTROL/STATE

43

page. When the status is "STOP", click the [START] button.

 

 

 

The decoder may be down.

Check the status of the decoder on the CONTROL/

STATE page. When the status is "STOP", click the

68

 

[START] button.

 

Is the monitor connected correctly?

Confirm that the monitor is connected to the VIDEO OUT

connector of the decoder.

15

 

• Are there noise influences caused by power grounding,

 

case grounding or cable shield wear?

 

When not using groundings or shielded cables (STP

cable, etc.), noise influences may easily occur.

 

Use groundings or shielded cables.

 

 

 

Is the encoder/decoder installed in a place subject to high-frequency noise?

When installed near fluorescent lamps, a transfor-

mer or a CRT monitor, it may have influences by

 

high-frequency noise. In this case, install the

 

encoder/decoder away from such devices.

 

Are the cables connected to the encoder/decoder wired along with high-voltage power cables, etc.?

When the cables are wired within 10 cm from high-voltage

power cables, etc., there might be noise influences.

 

Wire the cables more than 10 cm away from high-voltage

 

power cables, etc. or wire them separately.

 

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Image 83
Contents Operating Instructions English Version Important Safety Instructions Contents Controlling the BIT Rate of Streaming Video Resetting the Alarm / Displaying the Alarm StatusFeatures Precautions CPU TCP/IP, UDP, HTTP, FTP, ARP, BootpSystem Requirements Limitation of LiabilityDocument Convention Trademarks and Registered TrademarksDip Switches 1 8 SW2 Power Indicator OperateStatus Indicators Status 1 Rotary Switch SW1 A, B, CReset Button Reset BNC MPEG2 Decoder Front Panel Network Status Indicators LINK1, 100, 1000, ACTRS-232C 9-pin D-sub Ethernet Port 100BASE-TX/1000BASE-T RJ-45 Signal Ground Terminal Signal GND Power CordMulticast Transmission ConnectionsVideo 100BASE-TX System Example Switching streaming videoAddress=aaa.aaa.aaa.aaappppp Operation Example Switching streaming videoControlling camera Digital Disk Recorder WJ-HD500 Series System example Recording streaming videoOperation Example Recording streaming video Setting Example Recording streaming videoRS-485 Data Port Setup Network Port SetupSystem Example Unicast TransmissionReceiving and Sending Serial Data RS-485 Required Settings for RS-485Alarm Reset Alarm Function and a Reset SwitchDetails of the TCP/IP Data part AlarmsAction of the encoder when an alarm is received Alarm notification commandAudio IN/AUDIO OUT Alarm ResetHeat Dissipation InstallationsPlaces to avoid About mountingMounting the decoder Rack MountingMounting the encoder How to install Installing in a container box Only for the EncoderCode label Labels for EncoderLabels for Decoder Description labelBefore Starting Settings SetupItems included in the software Setup with the Provided Panasonic IP Setup SoftwareSetup Using Windows 98 SE Network Setup of the PCSetup Using Windows Setup Using Windows XP Category View Setup Top page of the encoder Settings Menus of the EncoderNetwork AlarmMaintenance CONTROL/STATEControl CONTROL/STATEItem Descriptions Encode StateCamera No When using multicast transmissionWhen using unicast transmission VideoTTL Encoder Start UP SetupBIT Rate TOS BITGOP AudioVideo Loss Alarm AlarmAlarm Notification IP ADDRESS/ALARM Notification Port No Camera Site AlarmALARM-DRY Contact Timer CGI ResetAlarm OFF Timing ON/OFF ALARM-CAMERA SiteCGI Reset ALARM-VIDEO Loss CGI Reset Stop BIT RS-485 Data PortBaud Rate DataDestination Port No Destination SetupReference Setup Followings Destination IP Address in Receiving PacketNetwork System Daylight Savings Start UP CommandNTP Server HOST/IP Address Time ZoneUser Camera Control AdministratorHost Host IP ADDRESS/ Subnet MaskRestart MaintenanceFirmware Update Accept Exclusive Command IP AddressHOW to Update the Firmware Camera Control Defroster Program PresetFocus IrisCamera Menu Control Top page of the decoder Settings Menus of the DecoderDisplay Video page for each video output chan- nelDecode State Receiving Stream IP ADDRESS/RECEIVING Stream Port NoReceiving IP ADDRESS/RECEIVING Port No CH1 CH4UNICAST/MULTICAST Latency Buffer Decoder Start UP SetupDisplay Position DisplayCamera No. Display Date DisplayTime Display Character Background ColorYY/MM/DD hhmmss Year/Month/Day DD/MM/YY hhmmss Date/Month/YearEnter the IP address of the decoder Default setting is Decryption KEY 4 Digits 0 VIDEO&AUDIO DecryptionDevice NAME/ LOCATION/CONTACT/ Snmp Community User Host Click to add a host after entering the host information HOW to Update the Firmware Symptom TroubleshootingReference Network troubles LINK1 indicator does not lightAre the IP addresses set correctly? Video troublesEncoder may be down Image is not displayed correctlyAudio fragmentation occurs No audio Image is disturbed drop frame, etcHOW to USE the CGI Commands Item List Camera ControlFormat ResponseExamples Important NoticesControl Item List Camera Settings Menus ControlImportant Notice Examples Switching Streaming Video Example Start encoding Controlling Start /STOP of the EncoderExamples Start decoding Streaming transmission Controlling Start / Stop of the DecoderStop decoding Http /1.1 Xxxxxxxxxxxxx CR Displaying the Status of the EncoderExample Crlf Displaying the Status of the DecoderStatus of CH4 Controlling the BIT Rate of Streaming Video and Audio Data 101 Resetting the Alarm / Displaying the Alarm Status 103 Displaying the Contact Input Status Displaying the Status of Video Loss Muting the Audio Multiscreen Display Type Controlling the Contact OutputPIO OUT109 Restarting the Encoder / Decoder Updating Setting Default setting Default Settings60SEC Interval ALARM-VIDEO Loss Audio Setup OFF ALARM-DRY ContactRESET/TIMER SEC 60SEC Interval ALARM-CAMERA SiteNo Change 114Device Name Multicast IP Address for Setup Multicast PortLatency Buffer None Decoder Start UP Setup Display Time Display Hour User User Authentication OFF User NameInput/Output SpecificationsStandard Accessories Basic Specification117 118 N0603-1063 3TR001669BAB

WJ-GXD900, WJ-GXE900 specifications

The Panasonic WJ-GXE900 and WJ-GXD900 are top-tier video encoders designed to meet the increasing demands of surveillance applications. These devices are essential in providing high-quality video transmission over IP networks, making them ideal for both security and monitoring purposes.

One of the standout features of the WJ-GXE900 is its advanced encoding capability. It supports H.265 and H.264 compression standards, allowing for efficient bandwidth usage without compromising video quality. This technology is particularly beneficial for environments where bandwidth might be limited, as it significantly reduces the data load while maintaining impressive clarity, even in challenging lighting conditions.

The WJ-GXD900, on the other hand, is designed for high-definition video encoding. It also utilizes H.265 and H.264 technologies, but offers enhanced image processing capabilities. This includes advanced noise reduction, which helps to produce clearer images during low-light situations. Both models utilize 4K resolution support, allowing users to capture ultra-high-definition video, which is crucial for applications requiring detailed surveillance footage.

Another key characteristic of both models is their versatility in integration with IP cameras and other devices. They are compatible with a wide range of Panasonic and third-party IP cameras, ensuring that users can build a surveillance system tailored to their specific needs. This interoperability is vital for large installations where multiple camera types might be used.

The WJ-GXE900 and WJ-GXD900 also feature intuitive web-based interfaces, simplifying the setup and configuration processes. Users can easily manage settings, stream video, and monitor performance remotely from any device with internet access. This remote management capability is increasingly important in today's fast-paced environments, where quick responses and monitoring are critical.

Additionally, both models support multiple streaming options, including the ability to deliver video to various destinations simultaneously. This feature is particularly useful for organizations needing to distribute video feeds to multiple monitors or devices, enhancing real-time surveillance capabilities.

In conclusion, the Panasonic WJ-GXE900 and WJ-GXD900 are powerful video encoders that combine advanced technology with user-friendly features. Their support for high-quality video encoding, integration flexibility, and remote management capabilities make them excellent choices for any modern surveillance system. These devices exemplify Panasonic's commitment to innovation, reliability, and high-performance solutions in the realm of security technology.