Panasonic CF-74GCDADBM service manual Troubleshooting

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4.2. Troubleshooting

Please take note of the following two points with regard to troubleshooting:

1.Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc.

2.Explanation of each trouble, mainly symptom of trouble in operation.

Flow Chart

START

Set cannot be supplied with current. Power lamp fails to light up.

Pay attention to the following points when in pursuit of the cause of a troubleshooting.

1.Peripheral apparatus connected with the set should all be removed before operation check.

2.Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.

AC

NG

 

Adaptor/Battery

 

Replace AC Adaptor/Battery

Output voltage

 

 

OK

Dark display on screen. Screen fails to display.

Power lamp

 

NO

check

YES

 

Inverter board

 

NG

 

 

LCD back

 

NO

light lighting

 

 

YES

NG

LCD unit

 

 

check

 

 

Check contact condition of power input terminal. Replace if defective.

Check Power SW. Replace if defective.

Replace inverter board.

Check inverter cable continuity. Replace if defective

Replace LCD back light.

Replace LCD unit.

Failure in starting

Not displayed properly on screen.

 

 

 

BIOS operation

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board (Check fuse at power source).

 

 

 

 

 

 

check

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NG

 

 

 

 

 

 

 

 

 

 

 

 

Result of

 

 

Refer to POST

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board.

 

 

 

 

 

POST

OK

 

 

 

error code table.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NG

 

 

 

 

 

 

 

 

 

 

 

 

Set-up utility

 

 

 

 

 

 

 

 

 

Heavy trouble e.g.,

 

 

 

 

Replace main board.

 

 

 

 

 

 

 

starting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

‘Set cannot be turned

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON’, ‘Set fails to start’,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

‘No display on

 

 

 

Return set-up utility setpoint to the state of ‘delivery from factory’.

 

 

 

screen’, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

Check HDD cable connection and continuity.

 

 

 

 

 

 

HDD access

 

 

 

Replace if defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace HDD & Reinstall.

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board

 

NG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board

 

 

 

 

 

 

 

 

 

 

check

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some or all keys cannot be input.

OK

Make sure of contact of K/B connector in use. Replace keyboard or main board.

Each kind of trouble in operation.

DVD/CD CALL not practicable.

*Clean DVD-ROM drive with an applicator.

Starts but operates unstably.

TroubleNO symptoms on some

of DVD or CD

YES

Replace DVD drive.

Replace main board.

Reinstall HDD.

Replace main board.

STARTEND

Check if there are any flaws on DVD or CD media. Since flaws may appear on specific media, DVD or CD media can be defective.

4-2

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Contents Model No. CF-74GCDADBM Page Laser Safety Information Page Page Contents Specifications Wireless LAN Only for model with wireless LAN Data transfer rate of DVD per 1X speed is 1,350 KB/s Names and Functions of Parts Right side Block Diagram Page Troubleshooting Power-On Self Test Boot Check Stuck key 02D0 System cache error Cache disabled Self Diagnosis Test Operation of PC-Diagnostic Utility Selection of tested device To skip Bios password Wiring Connection Diagram Removing the HDD Battery PackPreparation HDD UnitRemoving the Dimm Memory Card Removing the Handle Assy Removing the Bottom CaseRemoving the Main PCB Removing the Wireless Module and MDC ModuleRemoving the PC Card Ejector Lithium Battery PCB Removing the LCD Front Cabinet Removing the USB PCBRemoving the Display unit Removing the LCD and the InverterPreparation Removing the Touch PAD and PAD PCBRemoving the Finger PCB Reassembly Instructions Arranging the W-LAN L and R Cable Attaching the LCD Damper C and LCD Damper DArranging the LCD/TS Cable Attaching the ClothArranging the TP Power Cable and Attaching the TP/LCD Sheet Setting the Inverter and Arranging the Inverter CableLCD Unit Fixing of the LCD Front Cabinet Setting the LCD Front CabinetSetting the Display unit Setting the USB PCB Arranging the USB CableSetting the BT PCB Setting the SD PCB, Heat Sink FAN MotorApplying Grease on the Heat Sink Setting the DC-IN PCB and I/O PCB Arranging the DC-IN CableSetting the PC Card Ejector and Lithium Battery Arranging the Lithium BatteryArranging the FAN Cable Setting the Wireless Module and MDC Module Arranging the Modem CableSetting the Bottom Case Setting the Handle AssySetting the Speaker and the LED PCB Soldering the Speaker Cable and Setting the Speaker RubberSetting the Keyboard Computer, and set the Keyboard to the computerSetting the Dimm Memory Card and Dimm Cover Setting the HDDLatch HDD Unit Battery Pack DVD-ROM Drive Unit Exploded View Screw tightening torque Screw tightening torque CF-74GCDADBM Replacement Parts List Accessories DFHR6214ZB Sleeve B DFBH3045YB Hinge L Description EEFCX0G151R Thermistor Serial Eeprom B1GBCFNN0042 Transistor DEARA8AJ104M Resistor Array ERJ2RKF1502X RESISTOR, 1/16W, 15KΩ DC-IN PCB SD PCB