4.2. Troubleshooting
Please take note of the following two points with regard to troubleshooting:
1.
2.Explanation of each trouble, mainly symptom of trouble in operation.
●Flow Chart
START
Set cannot be supplied with current. Power lamp fails to light up.
Pay attention to the following points when in pursuit of the cause of a troubleshooting.
1.Peripheral apparatus connected with the set should all be removed before operation check.
2.Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.
AC | NG |
|
Adaptor/Battery |
| Replace AC Adaptor/Battery |
Output voltage |
|
|
OK
Dark display on screen. Screen fails to display.
Power lamp |
| NO |
check | YES | |
| ||
Inverter board |
| NG |
|
| |
LCD back |
| NO |
light lighting |
|
|
YES | NG | |
LCD unit |
|
|
check |
|
|
Check contact condition of power input terminal. Replace if defective.
Check Power SW. Replace if defective.
Replace inverter board.
Check inverter cable continuity. Replace if defective
Replace LCD back light.
Replace LCD unit.
Failure in starting
Not displayed properly on screen.
|
|
| BIOS operation |
| NO |
|
|
|
|
|
|
|
|
| |||||||||
|
|
| Replace main board (Check fuse at power source). |
|
|
| |||||||||||||||||
|
|
| check | YES |
|
|
|
|
|
|
|
|
|
|
| ||||||||
|
|
|
|
|
|
|
|
|
|
| |||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
| |||||||||||
|
|
|
|
| NG |
|
|
|
|
|
|
|
|
| |||||||||
|
|
| Result of |
|
| Refer to POST |
|
|
|
|
|
|
|
| |||||||||
|
|
|
|
|
|
|
| Replace main board. |
|
| |||||||||||||
|
|
| POST | OK |
|
|
| error code table. |
|
|
|
|
|
|
|
| |||||||
|
|
|
|
|
|
|
|
|
|
| |||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||||||||
|
|
|
|
| NG |
|
|
|
|
|
|
|
|
| |||||||||
|
|
|
|
|
|
|
|
|
|
|
| Heavy trouble e.g., | |||||||||||
|
|
|
| Replace main board. |
|
|
|
| |||||||||||||||
|
|
| starting |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ‘Set cannot be turned | ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||||
|
|
| OK |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ON’, ‘Set fails to start’, | |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ‘No display on | ||||
|
|
| Return |
|
|
| screen’, etc. |
| |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
| NO |
|
|
| Check HDD cable connection and continuity. |
|
|
| |||||||||||
|
|
| HDD access |
|
|
| Replace if defective. |
|
|
|
|
|
| ||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
| Replace HDD & Reinstall. |
|
|
|
|
|
| |||
|
|
| YES |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
| Replace main board. |
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||||
|
|
| Main board |
| NG |
|
|
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
| Replace main board |
|
|
|
|
|
|
| ||||||||||
|
|
| check |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Some or all keys cannot be input.
OK
Make sure of contact of K/B connector in use. Replace keyboard or main board.
Each kind of trouble in operation.
DVD/CD CALL not practicable.
*Clean
Starts but operates unstably.
TroubleNO symptoms on some
of DVD or CD
YES
Replace DVD drive.
Replace main board.
Reinstall HDD.
Replace main board.
STARTEND
Check if there are any flaws on DVD or CD media. Since flaws may appear on specific media, DVD or CD media can be defective.