Panasonic KX-TG472SK, KX-TGH260, KX-TGH262, KX-TGH263 Troubleshooting, General use, Problem

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Useful Information

Display message

Requires subscription to Caller ID.

Use rechargeable battery.

Cause/solution

RYou must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

RA wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 7.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank or dark.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 10).

RFully charge the batteries (page 11).

RCheck the connections (page 10).

RUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit. Register the handset (page 42).

RThe handset is in screen saver mode (page 15). Activate the handset display again by:

–pressing M N when on a call.

–pressing MOFFN at all other times.

R“LCD backlight” is set to “Off” while on charge. Change the setting (page 37).

For assistance, please visit http://www.panasonic.com/help

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Contents Thank you for purchasing a Panasonic product Link-to-Cell Bluetooth Convergence SolutionTable of Contents Supplied accessories Accessory informationAdditional/replacement accessories Model compositionOther information Bluetooth devicesExpanding your phone system Trademarks Your Bluetooth headset*1 1 maxFor your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseEnvironment Other informationRoutine care Specifications Battery installation Setting upConnections Intelligent eco mode Battery chargingBattery level Icon Battery levelHandset ControlsBase unit Cell indicators on the base unit Display icons/IndicatorsHandset display items Date and time Language settingsRecording your greeting message Display languageDialing mode Other settingsScreen saver mode Setting the Smart function keyPairing a cellular phone Link to cell featureUnpairing a cellular phone Your cellular phoneRing as cell mode Link to cell settingsSelecting which unit receives cellular calls MbN Select the desired handset or All. a MsavenConnecting/disconnecting the cellular phone manually Cellular line only mode If you do not use the landlineTo connect/disconnect To turn onWhen you use the landline again Changing the Bluetooth PIN Personal Identification NumberCellular line selection Moff NMaking landline calls Making cellular callsAnswering calls Useful features during a callHold MuteService users Caller ID service usersFlash for landline calls Handset noise reduction For call waiting or Call WaitingAnswering a 2nd call Transferring calls, conference callsAnswering a 2nd call during a landline call MbN Stop conference aIntercom Power back-up operation for landlineMaking an intercom call Answering an intercom callAnswering calls during a power failure Making calls during a power failureMaking a call using the phonebook When only 1 handset is registeredAdding phonebook entries PhonebookStoring a redial list number to the phonebook Storing caller information to the phonebookFinding and calling from a Phonebook entry GroupsErasing entries Editing entriesErasing an entry Erasing all entriesChain dial Speed dialAdding phone numbers to speed dial keys Editing an entryViewing an entry/Making a call Menu list Display menu tree and direct command code tableMain menu Answering device Voice Mail access*3 Off Settings Ring count*1 RingsRing adjustments*4 Ringer volume*3 HandsetBattery check Silent mode On/OffStart/End Off 1100 PM Select group 0600 AMDevice*9 Ringer volume BluetoothLink to cell Connect*1 Add new Disconnect*1Mode *1 Off Cell line select Cellphone 1*9 Settings Auto connect *1 MinRing adjustments Ringer volume Handset *3 Ringer volumeAlarm1-5 Daily Weekly Time Off Caller ID auto Memo alarm OnceAdjustment*1, *13 Manual Talking caller ID Handset Setting*8 Detector2*15Display Wallpaper Wallpaper1 Power failure AutoClock Off Display color Color1Adjustment *1, *13 Manual Memo alarm Alarm1-5 OnceCustomer support Change language Display EnglishOnce AlarmWeekly Call block Silent modeStoring unwanted callers Setting the first ring for the call block listBlocking incoming calls that have no phone number Storing a single phone numberRegistering a unit Other programmingProgramming Caller ID features Using Caller ID serviceCaller list Talking Caller IDEditing a caller’s phone number Caller ID number auto edit featureErasing selected caller information Mmenun a MbN Detail a MselectnErasing all caller information Copying phonebook from a cellular phone phonebook transfer Setting conversion codesText message SMS alert Setting text message SMS alertTo store International code #117 Operating a Bluetooth wireless headset using a landline Pairing a headset to the base unitConnecting/disconnecting a headset Unpairing a headsetAdjusting your headset receiver volume Switching between the base unit and your headsetTo switch to your headset Call sharing between your headset and the handsetAnswering system for landline Using a pre-recorded greeting messageGreeting message Memory capacity including your greeting messageUsing the handset Using the base unitListening to messages Playing back the greeting messageAudible message alert Advanced new message alerting featuresOperating the answering system Calling back Caller ID subscribers onlyNew message alert by a call Turning on/off the new message alert settingEditing the set phone number Erasing the set phone numberUsing the answering system remotely Remote access codeRemote commands Remote operationFor voice mail service subscribers Answering system settingsTurning on the answering system remotely Call screeningSelecting Greeting only Caller’s recording timeStoring the voice mail VM access number Voice mail service for landlineVoice mail VM tone detection Listening to voice mail messagesWall mounting Charger only When Voice mail msg. via phoneCause/solution Error messagesDisplay message Requires subscription to Caller ID Use rechargeable battery TroubleshootingProblem General useMenu list Making/answering calls, intercom Battery rechargeCaller ID/Talking Caller ID Cannot dial the phone number edited in the caller list Using Bluetooth devices Answering system Voice mail Bluetooth PINLiquid damage Voice mail msg. viaFCC and other information FCC RF Exposure Warning Compatible with Unidad base Guía Rápida EspañolaNota CargadorIdioma de la pantalla Cargue aproximadamente durante 7 horas NotaIdioma de la guía de voz Marcas registradas Guardar s OFFSu teléfono celular Cómo emparejar un teléfono celular con Bluetooth AuricularOFF Nota Unidad base Indicadores de Cell Estado SignificadoPara conectarlo o desconectarlo Cómo conectar o desconectar manualmente el teléfono celularPara hacer una llamada celular Cómo hacer y contestar llamadas AuricularPara hacer una llamada terrestre Agregar Ent. Nueva s Selec Para copiar desde otros teléfonos celulares no emparejados Auricular Para copiar desde teléfonos celulares emparejadosCuando aparezca el menú Selec. modo Teléfono celularSi el NIP de su audífono es 0000, vaya al paso Su audífonoPara cambiar a su audífono Pregunta Causa y solución Preguntas frecuentesOr, send your request by E-mail to Customer servicesYou may also contact us directly at Fax Only Limited Warranty Coverage Warranty For United States and Puerto RicoMail-In Service--Online Online Repair Request Parts Labor One 1 YearWhen you ship the product Limited Warranty Limits And ExclusionsIndex Index Page PNQX6421ZA TT1113MG0 Read troubleshooting page in the Operating InstructionsFor your future reference

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