Panasonic KX-TGH264, KX-TGH260, KX-TG472SK, KX-TGH262, KX-TGH263 Caller ID/Talking Caller ID

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Useful Information

Problem

I cannot make or answer cellular calls with the handset.

I can make and answer cellular calls but cannot hear a sound.

I cannot switch cellular calls from the unit to the cellular phone.

I cannot make a call using the landline.

I cannot use a cellular line or a landline.

I cannot make long distance calls.

Cause/solution

RDepending on the cellular phone’s compatibility (page 5), you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit.

RMake sure that the CELL indicator lights up and the cellular phone is connected to the base unit (page 18).

ROnly 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line).

RThe cellular phone is being used separately from your system.

RThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone.

RDisconnect and reconnect the base unit AC adaptor and try again.

RYour cellular phone may not support this feature. Refer to the operating instructions of your cellular phone.

RThe dialing mode may be set incorrectly. Change the setting (page 15).

RThe unit can be used to talk on 2 lines at the same time (for example, 2 cellular lines, or the landline and 1 cellular line).

RMake sure that you have long distance service.

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service for landline calls may not be available in some areas. Contact your service provider/ telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

64For assistance, please visit http://www.panasonic.com/help

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Contents Link-to-Cell Bluetooth Convergence Solution Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Model compositionOther information Bluetooth devicesExpanding your phone system Your Bluetooth headset*1 1 max TrademarksFor your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseEnvironment Other informationRoutine care Specifications Battery installation Setting upConnections Battery charging Intelligent eco modeBattery level Icon Battery levelHandset ControlsBase unit Cell indicators on the base unit Display icons/IndicatorsHandset display items Language settings Date and timeRecording your greeting message Display languageOther settings Dialing modeScreen saver mode Setting the Smart function keyLink to cell feature Pairing a cellular phoneUnpairing a cellular phone Your cellular phoneLink to cell settings Ring as cell modeSelecting which unit receives cellular calls MbN Select the desired handset or All. a MsavenCellular line only mode If you do not use the landline Connecting/disconnecting the cellular phone manuallyTo connect/disconnect To turn onChanging the Bluetooth PIN Personal Identification Number When you use the landline againCellular line selection Moff NMaking cellular calls Making landline callsUseful features during a call Answering callsHold MuteCaller ID service users Service usersFlash for landline calls Handset noise reduction For call waiting or Call WaitingTransferring calls, conference calls Answering a 2nd callAnswering a 2nd call during a landline call MbN Stop conference aPower back-up operation for landline IntercomMaking an intercom call Answering an intercom callMaking calls during a power failure Answering calls during a power failureMaking a call using the phonebook When only 1 handset is registeredPhonebook Adding phonebook entriesStoring a redial list number to the phonebook Storing caller information to the phonebookGroups Finding and calling from a Phonebook entryEditing entries Erasing entriesErasing an entry Erasing all entriesSpeed dial Chain dialAdding phone numbers to speed dial keys Editing an entryViewing an entry/Making a call Menu list Display menu tree and direct command code tableMain menu Answering device Off Settings Ring count*1 Rings Voice Mail access*3Ring adjustments*4 Ringer volume*3 HandsetSilent mode On/Off Battery checkStart/End Off 1100 PM Select group 0600 AMBluetooth Device*9 Ringer volumeLink to cell Connect*1 Add new Disconnect*1Settings Auto connect *1 Min Mode *1 Off Cell line select Cellphone 1*9Ring adjustments Ringer volume Handset *3 Ringer volumeMemo alarm Once Alarm1-5 Daily Weekly Time Off Caller ID autoAdjustment*1, *13 Manual Talking caller ID Handset Setting*8 Detector2*15Power failure Auto Display Wallpaper Wallpaper1Clock Off Display color Color1Memo alarm Alarm1-5 Once Adjustment *1, *13 ManualCustomer support Change language Display EnglishOnce AlarmWeekly Silent mode Call blockSetting the first ring for the call block list Storing unwanted callersBlocking incoming calls that have no phone number Storing a single phone numberOther programming Registering a unitProgramming Using Caller ID service Caller ID featuresCaller list Talking Caller IDCaller ID number auto edit feature Editing a caller’s phone numberErasing selected caller information Mmenun a MbN Detail a MselectnErasing all caller information Setting conversion codes Copying phonebook from a cellular phone phonebook transferText message SMS alert Setting text message SMS alertTo store International code #117 Pairing a headset to the base unit Operating a Bluetooth wireless headset using a landlineConnecting/disconnecting a headset Unpairing a headsetSwitching between the base unit and your headset Adjusting your headset receiver volumeTo switch to your headset Call sharing between your headset and the handsetUsing a pre-recorded greeting message Answering system for landlineGreeting message Memory capacity including your greeting messageUsing the base unit Using the handsetListening to messages Playing back the greeting messageAdvanced new message alerting features Audible message alertOperating the answering system Calling back Caller ID subscribers onlyTurning on/off the new message alert setting New message alert by a callEditing the set phone number Erasing the set phone numberRemote access code Using the answering system remotelyRemote commands Remote operationAnswering system settings For voice mail service subscribersTurning on the answering system remotely Call screeningCaller’s recording time Selecting Greeting onlyVoice mail service for landline Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messagesWhen Voice mail msg. via phone Wall mounting Charger onlyCause/solution Error messagesDisplay message Troubleshooting Requires subscription to Caller ID Use rechargeable batteryProblem General useMenu list Battery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Cannot dial the phone number edited in the caller list Using Bluetooth devices Answering system Bluetooth PIN Voice mailLiquid damage Voice mail msg. viaFCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Unidad baseNota CargadorIdioma de la pantalla Cargue aproximadamente durante 7 horas NotaIdioma de la guía de voz Guardar s OFF Marcas registradasCómo emparejar un teléfono celular con Bluetooth Auricular Su teléfono celularOFF Nota Unidad base Indicadores de Cell Estado SignificadoCómo conectar o desconectar manualmente el teléfono celular Para conectarlo o desconectarloPara hacer una llamada celular Cómo hacer y contestar llamadas AuricularPara hacer una llamada terrestre Agregar Ent. Nueva s Selec Auricular Para copiar desde teléfonos celulares emparejados Para copiar desde otros teléfonos celulares no emparejadosCuando aparezca el menú Selec. modo Teléfono celularSi el NIP de su audífono es 0000, vaya al paso Su audífonoPara cambiar a su audífono Preguntas frecuentes Pregunta Causa y soluciónOr, send your request by E-mail to Customer servicesYou may also contact us directly at Fax Only Warranty For United States and Puerto Rico Limited Warranty CoverageMail-In Service--Online Online Repair Request Parts Labor One 1 YearLimited Warranty Limits And Exclusions When you ship the productIndex Index Page PNQX6421ZA TT1113MG0 Read troubleshooting page in the Operating InstructionsFor your future reference
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