
S t y l i s t i c S T 5 0 0 0 S e r i e s T a b l e t P C U s e r ’ s G u i d e – A p p e n d i x A
Troubleshooting
Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.
Problem | Possible Cause | Possible Solution |
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Unavailable | Incorrect network | Ad hoc connection: verify that the network names (SSID’s) and network |
network | name (SSID) or | keys (WEP) of all computers to be connected have been configured |
connection | network key | correctly. SSID’s and WEP key values must be identical on each machine. |
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| Access Point (Infrastructure) connection: set the network name (SSID) |
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| and network key to the same values as those of the access point. |
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| Set the Network Authentication value identically to that of the Access |
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| Point. Please consult your network administrator for this value, if |
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| necessary. |
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| For the method of setting network authentication, refer to the following |
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| pages:· “Assigning parameters” on page 53· |
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| Poor radio wave | Ad hoc connection: Retry connection after shortening the distance to |
| condition | the destination computer or removing any obstacles for better sight. |
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| Access Point (Infrastructure) connection: Retry connection after short- |
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| ening the distance to the access point or removing any obstacles for |
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| better sight. |
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| To check the wave condition, refer to the following pages:· “Confirming |
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| the status of the radio waves” on page 57.· |
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| Radio wave | Check if the wireless switch is turned ON. Also verify “Disable Radio” is |
| transmission has | not checked in “Network setting” window. Refer to “Starting Transmis- |
| stopped | sion” on page 52. |
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| The computer to be | Check if the computer to be connected is turned ON. |
| connected is turned |
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| off |
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| Active channel | If there is any other wireless LAN network nearby, change channels to |
| duplication due to | avoid active channel duplication. For the method of checking active |
| multiple wireless | channels, refer to the following pages:· “Confirming the status of the |
| LAN networks | radio waves” on page 57· |
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| No right of access to | Check if you have a right of access to the network to be connected with. |
| the network to be |
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| connected |
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| Incorrectly- | Check the protocol, work group name or shared setting. |
| performed network | For the method of checking, refer to the following pages:· “Connection |
| setting | |
| to the Network” on page 55. | |
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| Unmatched | If the setting of [Network authentication (shared mode)] is not matched |
| [Network | with that of access point or computer to be connected with, no commu- |
| authentication | nication can be established. Check the parameter setting. Refer to |
| (shared mode)] | “Assigning parameters” on page 53. |
| settings in Windows |
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| XP |
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