Fujitsu ST5000 warranty Troubleshooting, Unavailable, Network, Connection

S t y l i s t i c S T 5 0 0 0 S e r i e s T a b l e t P C U s e r ’ s G u i d e – A p p e n d i x A

Troubleshooting

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem	Possible Cause	Possible Solution
Unavailable	Incorrect network	Ad hoc connection: verify that the network names (SSID’s) and network
network	name (SSID) or	keys (WEP) of all computers to be connected have been configured
connection	network key	correctly. SSID’s and WEP key values must be identical on each machine.
		Access Point (Infrastructure) connection: set the network name (SSID)
		and network key to the same values as those of the access point.
		Set the Network Authentication value identically to that of the Access
		Point. Please consult your network administrator for this value, if
		necessary.
		For the method of setting network authentication, refer to the following
		pages:· “Assigning parameters” on page 53·
	Poor radio wave	Ad hoc connection: Retry connection after shortening the distance to
	condition	the destination computer or removing any obstacles for better sight.
		Access Point (Infrastructure) connection: Retry connection after short-
		ening the distance to the access point or removing any obstacles for
		better sight.
		To check the wave condition, refer to the following pages:· “Confirming
		the status of the radio waves” on page 57.·
	Radio wave	Check if the wireless switch is turned ON. Also verify “Disable Radio” is
	transmission has	not checked in “Network setting” window. Refer to “Starting Transmis-
	stopped	sion” on page 52.
	The computer to be	Check if the computer to be connected is turned ON.
	connected is turned
	off
	Active channel	If there is any other wireless LAN network nearby, change channels to
	duplication due to	avoid active channel duplication. For the method of checking active
	multiple wireless	channels, refer to the following pages:· “Confirming the status of the
	LAN networks	radio waves” on page 57·
	No right of access to	Check if you have a right of access to the network to be connected with.
	the network to be
	connected
	Incorrectly-	Check the protocol, work group name or shared setting.
	performed network	For the method of checking, refer to the following pages:· “Connection
	setting
		to the Network” on page 55.
	Unmatched	If the setting of [Network authentication (shared mode)] is not matched
	[Network	with that of access point or computer to be connected with, no commu-
	authentication	nication can be established. Check the parameter setting. Refer to
	(shared mode)]	“Assigning parameters” on page 53.
	settings in Windows
	XP

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