Zebra Technologies Z4M manual Communications Problems, Calibration

Page 79

Calibration

Problem

Solution

 

Adjust the reflective sensor position. See page 11.

 

 

 

Set the printer for the correct media type. See page 41.

 

 

 

Ensure that the media guides are properly positioned.

 

 

Loss of printing registration on labels.

Via the front panel, locate the “SENSOR SELECT” menu

Excessive vertical drift in top-of-form

item (page 41) and manually select the correct sensing

registration.

method.

 

Reload the media. Check the reflective sensor position

 

(see page 11).

 

 

 

Clean the platen roller according to the instructions on

 

page 56.

 

 

 

Perform a manual calibration (see page 45).

“Auto Calibrate” failed.

 

Load the media. Ensure that the reflective sensor is

 

 

properly positioned (see page 11).

 

 

Communications Problems

A label format was sent to the printer but not recognized. The DATA light does not flash.

Problem

Solution

 

Check the printer driver or software communications

 

settings (if applicable).

 

 

 

Verify the prefix and delimiter characters. See page 49.

 

 

The printer does not respond to label

Are you using the correct communication cable? See

page 18 for the requirements.

requests.

 

Via the front panel, check the protocol setting. It should

 

 

be set to “none.” See page 47.

 

 

 

Ensure that the correct driver is being used (if

 

applicable).

 

 

Zebra Z4M Printer User’s Guide

71

Image 79 Contents
Customer order # 77965L Manufacturer 77965LB Rev Zebra Z4M Printer User’s Guide Zebra Z4M Printer Zebra Z4M Printer User’s Guide Table of Contents Establishing Communication Configuration Index Hello WelcomeUnpacking and Inspection Reporting Damage Media and Ribbon RequirementsStorage Printer Power Printer Overview Purpose Calibrating the PrinterNon-Continuous Web Media Types of MediaContinuous Media Non-Continuous Black Mark MediaChoosing the Print Mode Loading the Media Reflective Sensor Positioning the Media SensorAdjusting the Reflective Sensor Transmissive Sensor Loading the RibbonAuto Calibration Operator Controls Power SwitchFront Panel Configuring the Printer Printing a Test Label Configuring the Software of Printer DriverInterfaces Data SpecificationsEstablishing Communication System ConsiderationsCabling Requirements Front Panel Printer BasicsFront Panel Display Key Function Front Panel KeysLight Status Indication Front Panel LightsRoll Media Loading Tear-Off ModeTransmissive Sensor Printhead Assembly Dancer Cutter Mode Printhead Assembly Ribbon Sensor Cutter Value Peel-Off Mode Media supply guide Power Peel-Off Mode Backing Removal Power Rewind Mode Media Removal Fanfold Media Loading Dancer Media Ribbon Media guide Loading the Ribbon Ribbon LoadingZebra Z4M Printer User’s Guide Ribbon Removal Entering the Setup Mode ConfigurationChanging Password-Protected Parameters Leaving the Setup Mode Default +0 Configuration and Calibration SequenceSetting Print Parameters Default +10Sensor Select Default Tear-offDefault Web Selections Web, markPrint Width Listing Printer Information Init Flash MEM Initialize Memory CardInitialize Card Initialize Flash MemoryCalibration Media and Ribbon Sensor CalibrationSensor Profile ManualSetting Baud Setting Communication ParametersSetting Parallel Communications Default ParallelDefault XON/XOFF Setting ParityDefault Even Setting Host HandshakeCommunications Setting Network IDSetting Communications Mode Network IDRange 00 FF Selecting Prefix and Delimiter CharactersControl Prefix Character Range 00-FFDefault Feed Selecting ZPL ModeDefault ZPL Selections ZPL II, ZPL Power-Up and Head Close Parameters Media Power-UpLabel TOP Label Positioning ParametersBackfeed Sequence BackfeedRibbon S LCD AdjustPassword Level WEB S Media SDefault Gateway IP ResolutionDefault Dynamic Default AllLanguage Default EnglishDefault Permanent Save SettingsCleaning Routine Care and AdjustmentsCleaning the Interior Cleaning the ExteriorCleaning the Printhead and Platen Roller Cleaning the Sensors Cleaning the Power Peel-Off Module Cleaning the Value Peel-Off Module Cleaning the Cutter Module Lubrication Printhead Pressure Adjustment Pressure adjustment dials Power Rewind Media Alignment Adjustment Fuse Replacement Error condition Paper OUT Troubleshooting LCD Error Conditions and Warnings Error condition Ribbon OUTError condition Ribbon Error condition Head OpenGeneral print quality issues Print Quality ProblemsWrinkled ribbon Gray lines on blank labels with no consistent patternCalibration Communications ProblemsZebra Z4M Printer User’s Guide Power-On Self Test Printer DiagnosticsAdditional Printer Self Tests Cancel Key Self Test Pause Key Self Test Feed Key Self Test Communications Diagnostics Test Loading Factory DefaultsZebra Z4M Printer User’s Guide General Specifications SpecificationsRibbon Specifications Printing SpecificationsOptions Media SpecificationsBar Codes Zebra Programming Language ZPLPower Line Cord Specifications AC Power CordZebra Z4M Printer User’s Guide Printer Interface Technical Information AppendixSerial Data Communications RS-232 Interface Hardware Control Signal Descriptions RS-485 Interface Parallel Interface Parallel Data CommunicationsZebra Z4M Printer User’s Guide Index Zebra Z4M Printer User’s Guide Zebra Z4M Printer User’s Guide Zebra Z4M Printer User’s Guide