Zebra Technologies S-300 manual Troubleshooting and Diagnostics, Troubleshooting Table

4 Troubleshooting and Diagnostics

If the Zebra Stripe Printer operates in an abnormal fashion, consult the Troubleshooting Table below. The Printer Diagnostics following the Troubleshooting Table may also help you to determine the problem.

The troubleshooting of some problems may be beyond the abilities of the operator. In these cases, call a service technician to perform additional troubleshooting and repair procedures.

Note: A two-volume maintenance manual is available from Zebra Technologies Corporation

for use by the service technician. Volume 1: General Maintenance (part # 44868L), Vol-

ume 2: Circuit Descriptions and Electrical Schematics (part # 44869L), or you may order both volumes under part # 44452L.

Troubleshooting Table

Troubleshooting Table

Symptom	Diagnosis	Action
No lights ever turn ON.	No AC Power applied to the	Insure the AC Power Cable is
	Printer.	connected to a working voltage
		source.
	Faulty AC Power Fuse.	Refer to Chapter 3 for fuse
		replacement procedures.
	No voltage available from the	Call a service technician.
	internal Power Supply.
Printer locks up when running	An improper configuration	Reload factory defaults. Then,
Power On Self Test.	was set.	set correct parameters. See
		Chapter 1.
POWER light ON, other lights	ROM CRC Test has failed.	Call a service technician.
all OFF or all ON and the
printer locks up.
Calibrate light is OFF but all	Dynamic RAM failed.	Call a service technician.
other lights are ON.
Calibrate light and Position	FONT ROM Error.	Call a service technician.
light OFF but all other lights
ON.
Printer stops, PAUSE light and	Media incorrectly or not	Load media correctly. See
PAPER/RIBBON light both ON.	loaded.	Chapter 1.
	Misadjusted Media Sensor.	Check Position and Sensitivity of
		Media Sensor. See Chapter 1.

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