Zebra Technologies RW 420, RW 220 manual Appendix D, Product Support, Americas contact

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Appendix D

Product Support

When calling with a specific problem regarding your printer, please have the following information on hand:

Model number/type (e.g. RW 420)

Unit serial number (refer to figure on opposite page)

Product Configuration Code (PCC) (refer to figure on op-

posite page))

For on-line product support and the most recent versions of

downloadable user documentation, firmware and software utilities, go to the Zebra Web site: www.zebra.com

In the Americas contact

Regional Headquarters

Zebra Technologies International, LLC

475 Half Day Rd., Suite 500

Lincolnshire, Illinois 60069 U.S.A

T: +1 847 634 6700

Toll-free +1 800 423 0442

F: +1 847 913 8766

Technical Support

T:+1 847 913 2259

F:+1 847 913 2578 Hardware:

ts1america@zebra.com

Software:

ts3america@zebra.com

Customer Service Dept.

For printers, parts, media, andribbon,pleasecallyour distributor, or contact us. T: +1 877 275 9327

E: clientcare@zebra.com

In Europe, Africa, the Middle East, and India contact

Regional Headquarters

Zebra Technologies Europe Limited

Dukes Meadow

Millboard Road

Bourne End

Buckinghamshire SL8 5XF, UK

T:+44 (0)1628 556000

F:+44 (0)1628 556001

Technical Support

T:+44 (0) 1494 768298

F:+44 (0) 1494 768210 Germany:Tsgermany@zebra.com France: Tsfrance@zebra.com

Spain/ Portugal:

Tsspain @zebra.com

All other areas:

Tseurope@zebra.com

Internal Sales Dept.

Forprinters,parts,media, and ribbon, please call your distributor, or contact us.

T:+44 (0) 1494 768316

F:+44 (0) 1494 768244

E:cseurope@zebra.com

In the Asia Pacific region contact Regional Headquarters

Zebra Technologies Asia Pacific, LLC

Go to www.zebra.com/contact for complete contact information.

T:+65 6858 0722

F:+65 6885 0838

Technical Support

T:+65 6858 0722

F:+65 6885 0838

E:(China)

tschina@zebra.com

All other areas: tsasiapacific@zebra.com

Customer Service

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T:+65 6858 0722

F:+65 6885 0836

E:(China) order-csr@zebra.com

All other areas: csasiapacific@zebra.com

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RW Series User Guide

Image 79
Contents UMAN-RWS-010 Rev. B May Contents Magnetic Stripe Reader Smart Card Reader Extending Battery Life General Cleaning InstructionsRW Series User Guide Product Improvements Proprietary StatementAgency Approvals and Regulatory Information Document Conventions RW 420 Overview RW 220 Overview Unpacking and Inspection Introduction to the RW SeriesReporting Damage Charger Safety Battery SafetyGetting Ready to Print Installing the RW 420 Battery Charger Jack Installing RW Series BatteriesLI72 Charger LI72 ChargerLI72 Single Charger Types Indicator Charger Charger Status Function Short Circuit of Output Terminals Battery Contact ProblemGreen Solid Fully Charged ChargingAmber Power SupplyPower Indicator Model UCLI72-4 Quad ChargerCharging process per the following table Battery 80% Charged Hrs 25 Hrs Battery Fully ChargedMedia Support Loading Media ProcedureLoading the Media Media CompartmentMedia Roll Loading Media From An Internal SupplyMedia Spacer Loading Media From An External SupplyBA16625-1 Closing the Media Cover Control Panel Operator ControlsProgrammable LCD Settings Extended LCD Functions1 Display Functions Not Accessible from the Keypad1 Verify the Printer Is Working Printing a Configuration LabelUSB Port RS232/USB Port Connecting the PrinterCable Communications Serial RS232C and USB Combination PortCommunications Cable Printer Communications Port CableRS232 Communications Cable Wireless Communications with Bluetooth Wireless CommunicationsBluetooth Networking Overview Wireless Local Area Network Overview Setting Up the Software Radio Regulatory Information Bluetooth RW -ZBR3 Radio RW 220 and RWZebra Bluetooth Radio 2.0 RW-ZBR4 RW 220 and RW Compact Flash 802.11b Radio Module Europe EU Declaration of Conformity Zebra Value Radio, 802.11b Europe EU Declaration of Conformity Industry Canada IC Warning Wlan Module Using 802.11b/g Radio004 Europe EU Declaration of Conformity 주로 가정에서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다 Compact Flash 802.11b and Bluetooth Co-located Radio Modules RW Series User Guide Card Reader Options Rdr indicates MSR is enabledMagnetic Stripe Reader Magnetic Stripe Reader Slot Magnetic Stripe CardSmart Card Reader Belt Clip Using the AccessoriesClip printer to belt Printer can pivot freely Using the Shoulder Strap Adjustable Shoulder StrapDisplay rotated Cradle Installing the RW 420 in the CradleCradles Normal Display CradleIndicator Charge Power IndicatorRemoving the RW 420 from the Cradle Refer to Figure RW 220 Vehicle CradleRemoving the RW 220 from the Cradle Extending Battery Life Preventive MaintenanceGeneral Cleaning Instructions Cleaning RW Series Printers LCD Control Panel Indicators TroubleshootingNo power Troubleshooting TopicsFlashing or icon Communications Diagnostics Troubleshooting TechniquesPerforming a Forced Shutdown Calling Technical Support Installed Installed softwareSettings for Wireless optionsConfiguration Label Example Configuration Label Example Printing Specifications SpecificationsMemory/Communications Specifications RW 220 Media Specifications RW 420 Media SpecificationsCombination Port Communication PortsUSB Communications PortsUCC/EAN Font/Bar Code SpecificationsPhysical/Environmental/Electrical Specifications 94 mm max 81 mm Max 175 mm 160 mm 188 mm RW 420 Overall Dimensions99.1 mm 185.3 mm 111.8 mm 173.6 mm94.1 mm1 81 mm1 # 6-32 x Mm deep Places RW Series Accessories Part Number AK17463-008 RW Mod Plug to 9-Pin DB PC Cable Appendix aInterface Cables RS232 Download Cable USB Download CablePart Number AT17010-1 USB a to USB Mini B Cable More Interface Cables USB CableMedia Supplies Appendix BAppendix C Maintenance SuppliesEurope, Africa, the Middle East, and India contact Appendix DProduct Support Americas contactSerial Number Product ConfigurationProduct CodeAppendix E Battery DisposalProduct Disposal Select language Using zebra.comAppendix F Select printer model e.g. RWClick on Software & Utilities tab to download Label Vista Magnetic Stripe Reader 43 Smart Card Reader Index802.11b Compact Flash radio 34,?36 Bluetooth radio ZBR3 & QL+ZBR4201,255 B1 Patent Numbers