Troubleshooting Topics
1.No power
•Check that battery is installed properly.
•Recharge or replace battery as necessary. (Always dispose of used batteries properly. Refer to Appendix E for more information on proper battery disposal.)
2.Media does not feed:
•Ensure Media Cover is properly closed and latched.
•Check media supports for any binding.
3.Poor or faded print or flashing
icon:
•Clean print head.
•Check battery and recharge or replace as necessary.
•Check quality of media.
4.Partial/missing print:
•Check media alignment.
•Clean print head.
•Ensure Media Cover is properly closed and latched.
5.Garbled print:
•Check baud rate.
6.No print:
•Check baud rate.
•Replace battery. Always dispose of used batteries properly. Refer to Appendix E for more information on proper battery disposal.
•Check cable to terminal.
•Wireless units (Bluetooth or 802.11b/g) only: Establish RF Link. Restore LAN associativity on 802.11b/g wireless units.
•Invalid label format or command structure — put printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem (refer to Troubleshooting Tests section).
7.Reduced battery life
•Check battery date code — if battery is one to two years old, short life may be due to normal aging.
•Replace battery. (Always dispose of used batteries properly. Refer to Appendix E for more information on proper battery disposal.)
8.Flashing 
icon:
•No application or application corrupted: reload program. •Flashing indicator is normal while data is being received.
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