Zebra Technologies PR4T Troubleshooting Topics, Poor or faded print or low battery icon «ashing

Page 39

P4T/RP4T User Guide

Manual Introduction

RP4T Printers 35

pg.

pg.

4

 

 

P4T Overview- pg. 5

Maintenance pg. 36

Printer Preparation pg. 7

38

Troubleshooting pg.

Connecting the Printer pg. 27

43

Speci†cations pg.

Radio Regulatory Information pg. 31

Appendices pg. 46

 

Index pg. 52

Troubleshooting Topics (continued)

4.Poor or faded print or low battery icon ( ) «ashing:

•Clean printhead.

•Check battery pack. Recharge or replace as necessary.

Always dispose of used battery packs properly. Refer to Appendix E for more information.

•Check quality of media.

5. Partial/missing print:

•Check Ribbon Cartridge and/or label media alignment.

•Clean printhead.

•Ensure printhead is properly closed and latched.

6.No print:

•Replace battery pack.

•Check cable to terminal.

•Wireless units only: Restore wireless connection.

•Units using Thermal Transfer media: Ensure Ribbon Cartridge has been installed.

7.Reduced battery life:

•Check battery pack date code. If battery is one to two years old, short life may be due to normal aging.

•Check printer display. If battery has exceeded a factory set number of charge cycles the printer will display a message that the battery needs re-conditioning or replacing.

•Replace battery pack.

8. or icon o¨:

•Units with Bluetooth or 802.11g option only: indicates no radio link has been established.

9. or «ashing:

•Check that label media is loaded.

•Replace Ribbon Cartridge if depleted.

•Check that the printhead is closed and securely latched.

10.Skips labels:

•Ensure correct media is being used.

•Ensure bar/ or gap sensor is not blocked.

•Ensure label design does not exceed actual media length.

11.Prints “wrinkle pattern” or partial characters:

•Ensure Ribbon Cartridge has been tensioned prior to installation. Problem will self-correct after printing a few labels.

•Ensure label media tracks properly when emerging from printer. Use the alignment marks on the printer cover to ensure wrinkle

free operation when loading media into the peeler assembly. Correct media alignment if necessary.

12. Prints multiple “Void” messages:

•RP4T printers only: Ensure you have installed RFID media. Printer cannot verify RF encoding on non-RFID media and will print “Void” on a pre-set number of labels before stopping.

13. Communication Error:

•Check media is loaded, head is closed and all error indicators are off.

•Replace cable to terminal.

14.Screen blank

•No application loaded. Attempt to re-load application and restart printer.

•No power. See Topic “1” of this section.

Section Continues

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Contents UMAN-P4T-013 Rev.A Manual Introduction RP4T PrintersPrinter Preparation pg Index pgProprietary Statement Document Conventions RP4T Printers 35 Manual Introduction Introduction to the P4T SeriesUnpacking and Inspection Reporting DamagePrinter Preparation pg Troubleshooting pg P4T/RP4T OverviewUSB Port Thermal Transfer P4T Series TechnologyRadio Regulatory Information pg Appendices pg Index pg Direct ThermalBattery Safety Charger SafetyPrinter Preparation LI72 Charger AT17696-xx Single Battery ChargerApproved Chargers Unauthorized equipmentIndex Battery Charging Receptacle P4T Series Battery PackLI72 Battery Charger Connecting Printer Speci†cationsInput Voltage Maintenance pgP4T Series Battery LED Status Charger StatusP4T Series AC Adapter Protective cover For access to Charger ReceptacleVaries with LocationP4T Series DC Adapter DC Power Cord open wiresAccess the charger receptacle located on the bottom P4T Vehicle Cradle DC AdapterVehicle cradle as Indicated Installation Guidelines DC Adapter Indicators under each battery will allow You to monitor the charging process perTable below Installing the P4T Series Battery Pack Installing the P4T Series Battery PackLoad the Media Media Spacer Rear Feed Slot External Media Source Loading Media From An External SupplyPrinter pg Close the Media CoverAdjusting The Media Support Disks Close the media cover and ensure it latches in place Close the Printer CoversPast the printhead CoverPrinter Controls Operator ControlsTion for more information on the printer status icons Function Default setting Scroll & Select Options Programmable LCD SettingsWlan ID Pull Strap here Adjustable Shoulder StrapSnap into feature on printer Hold Buckle To lengthenProper working order. You can do this by printing a con Verify the Printer Is WorkingBefore you connect the printer to your computer or Portable data terminal, make sure that the printer isCable Communications Connecting the PrinterDetails ConnectorConnector Connector ConnectorCommunications with your printer Connect the Printer by RadioWireless Communications Setting Up the SoftwareBluetooth Networking Overview Bluetooth ZBR4 Radio Radio Regulatory InformationEuropean Regulatory Information for this Radio Europe EU Declaration of Conformity NCC Taiwan Compliance Statement802.11b/g and Bluetooth Co-located Radio Modules Con†guration Rfid optionPrinter Model DigitGeneration 2 Class 1 UHF Passive Tags Supported By The P4T Model RP4T Rfid EncoderPreventive Maintenance Extending Battery LifeGeneral Cleaning Instructions Mechanism P4T Series CleaningTroubleshooting Troubleshooting TopicsIcon Status Indication Ref. to Troubleshooting Topic Poor or faded print or low battery icon «ashing Troubleshooting TopicsTroubleshooting Techniques To enter Communications Diagnostics ModeTo terminate the Communications Diagnostics Mode First diagnostic report for all P4T Series printers Bluetooth radioSecond diagnostic report for a printer with an End of second diagnostic report Second diagnostic reportCommunications Ports SpecificationsPrinting Speci†cations Memory/Communications Speci†cationsRadio Information Appendices Regulatory pg Index pgRotation Angles Fonts Available External Media Supply Loading Slot Physical/Environmental/Electrical Speci†cations220,5 mm 57 in ,5mm 80,2 mmPart Number AK18666-1 RW Mod Plug to USB a Cable Manual Introduction RP4T Printers P4T pg MaintenanceMaintenance Supplies Appendix B Appendix CMedia Supplies Asia Paci†c region, contact Appendix DProduct Support Americas, contactAppendix E Select manual type Click on Submit Appendix FAppendix G- Patents Index UMAN-P4T-013 Rev. a May Zebra Technologies Corporation
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