Nortel Networks W/WOL, 21 PCI 10/100 manual Chapter Troubleshooting, Diagnostic LEDs

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Chapter 5

Troubleshooting

This chapter provides several methods for troubleshooting problems related to the BayStack 21 PCI 10/100 Adapter w/WOL.

Diagnostic LEDs

Three LEDs on the front of the BayStack 21 network card provide diagnostic information. The 10 Mb/s and 100 Mb/s Link LEDs indicate successful network connections to Ethernet and Fast Ethernet devices, respectively. The Link LEDs remain steady if the connection is stable. You should check the RJ-45 connection if the LED is not steady. The Activity LED indicates active network traffic.

Table 5-1 describes the Link and Activity LED indications.

Table 5-1.

LED Indications

 

 

 

 

 

Label

Color

Activity

Description

 

 

 

 

10 LNK

Green

On

A 10 Mb/s connection has been established.

 

 

Off

Power is not supplied to the network card, or a 10 Mb/s

 

 

 

connection is not established.

100 LNK

Green

On

A 100 Mb/s connection has been established.

 

 

Off

Power is not supplied to the network card, or a 100 Mb/s

 

 

 

connection is not established.

ACT

Green

On

Heavy network traffic is passing through the port.

 

 

Blinking

Intermittent or light network traffic is passing through the port.

 

 

 

The rate of blinking is proportional to the amount of network

 

 

 

traffic.

 

 

 

 

206379-A

5-1

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Contents Part No -A September Great America Parkway Santa Clara, CA Trademarks Copyright 1999 Nortel NetworksUSA Requirements Only EN 55 022 StatementVoluntary Control Council for Interference Vcci Statement 206379-A Restricted Rights Legend Nortel Networks NA Inc. Software License Agreement Vii Viii Contents Chapter Using the WOL Feature Appendix B Novell NetWare Reference Information Xii Figures 26. Microsoft TCP/IP Properties Dialog Box Tables Xvi Before You Begin PrefaceText Conventions Technical Solutions Center Telephone Number Technical Publications How to Get HelpBayStack 21 PCI 10/100 Adapter w/WOL Overview Chapter IntroductionProduct Description Product FeaturesBayStack 21 Network Card LEDs RJ-45 Ethernet PortDescribes the Link and Activity LED indications WOL Cable and ConnectorSystem Requirements WOL ConnectorSupported Operating Systems Operating EnvironmentsFast Ethernet Cables 100 Mb/s Cable RequirementsEthernet Cables 10 Mb/s Page Package Contents Chapter Hardware InstallationInstalling the BayStack 21 PCI 10/100 Adapter w/WOL Connecting the WOL Cable Page Chapter Software Installation Installing the Network Driver in a Windows 95 Environment PreinstallationTurn on the power to the workstation, and start Windows New Hardware Found Window-BayStack Network Card Click Next Update Device Driver WizardRemove any CDs from your CD drive Click Yes Click FinishConfiguring the Workstation Identification Configuring the Windows 95 EnvironmentSelect the Identification tab Figure Enter the following information for your workstation System Settings Change Dialog BoxNetwork Dialog Box-Configuration Tab Configuring the Network PropertiesSelect Protocol Click Add Click Add11. Configuration Tab, BayStack 21 Network Card Selected 12. TCP/IP Properties Dialog Box Click PropertiesRemove all CDs from the CD drive Click Yes Installing the Network Driver in a Windows 98 Environment14. New Hardware Found Window 16. Copying Files Dialog Box Select one of the following options 18. System Settings Change Dialog BoxSelect Nortel BayStack 21 10/100 PCI Ethernet Adapter Configuring the Windows 98 Environment20. TCP/IP Properties Dialog Box Select the Adapters tab Figure Installing the Network Driver in a Windows NT EnvironmentClick Have Disk Select Add23. Select OEM Option Dialog Box Select Auto Click OKClick the Protocols tab Configuring the Network PropertiesMicrosoft TCP/IP Properties dialog box opens Figure From the Installation Options menu, select Driver options Installing the Network Driver in a Novell NetWare ServerClick Close TypeSpecifying Driver Parameters Press EnterPress Enter at each of the following four prompts Enter the following commands, in order Installing the Network Card in a Novell NetWare ClientSetting Up the Workstation Chapter Using the WOL FeatureOpen a WOL utility, such as the Magic Packet Utility Figure Running the WOL FeatureMagic Packet Utility identification window opens Figure Send a Magic Packet to One Host dialog box opens Figure Diagnostic LEDs Chapter TroubleshootingSoftware Issues Hardware IssuesTypical PCI Slot Parameters Page Product Specifications Appendix a Technical SpecificationsSoftware Drivers Table A-1. Technical SpecificationsNovell NetWare Server AUTOEXEC.NCF Files and Parameters Appendix B Novell NetWare Reference InformationOne Network Card Installed Slot Parameter Sample AUTOEXEC.NCF File ParametersNode Parameter Client Commands Novell NetWare Client Commands and NET.CFG FileSample NET.CFG Files Page Numbers IndexIndex-2