Grass Valley Product Support
To get technical assistance, check on the status of problems, or report new problems, contact Grass Valley Product Support via
Web Technical Support
To access support information on the Web, visit the product support Web page on the Grass Valley Web site. You can download software or find solutions to problems by searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support
Phone Support
Use the following information to contact product support by phone during business hours. Afterhours phone support is available for warranty and contract customers.
USA and Americas (includes Latin America and Canada)
Telephone | (800) | (Toll Free) | |
| (530) | (Direct Dial Toll Call) | |
Fax | (530) |
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Europe and UK
UK Regional | Tel +44 | 1753 218 777 | Italy | Tel +39 | 72 901 428 |
Service | Fax +44 | 1753 218 757 |
| Fax +39 | 72 905 371 |
Location |
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France | Tel +33 | 145 297 300 | Germany | Tel +49 | 221 1791 234 |
| Fax +33 | 145 297 302 |
| Fax +49 | 221 1791 235 |
Asia Pacific
Australia | Tel (612) 8877 6800 | India | Tel (91) 11 373 0544 |
| Fax (612) 8877 6825 |
| Fax (91) 11 373 0543 |
China | Tel (86) 10 6235 1185 | Japan | Tel (813) 5484 6869 |
| Fax (86)10 6235 1190 |
| Fax (813) 5484 3775 |
Hong Kong | Tel | South East | Tel (65) 7328 729 |
| Fax | Asia | Fax (65)7327 649 |
Authorized Support Representative
A local authorized support representative may be available in your country. To locate the support representative for your country, visit the product support Web page on the Grass Valley Web site.
Profile Users Group
You can connect with other Profile XP Media Platform users to ask questions or share advice, tips, and hints. Send
16 April, 2003 | Fibre Channel Switch | 5 |