Epson TM-H5000/H5000P manual Introduction, Features, Slip Section, Receipt Section

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Introduction

Features

The TM-H5000 and TM-H5000P are high-quality POS printers that can print on slip and receipt paper (paper roll). The printers have the following features:

Slip Section

❏Wide slip paper capability (maximum characters per line: 88 with 7 × 9 font).

❏Copy printing is possible.

❏High throughput using bidirectional, minimum distance printing.

❏Optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to perform consecutive reading and processing of MICR characters and printing endorsements.

Receipt Section

❏High speed printing with collective printing.

❏The standard auto-cutter provides easy user operation.

❏Ladder bar code printing is possible by using a bar code command.

❏New paper handling enables easy paper roll loading.

Both Receipt and Slip

❏EPSON customer display series connection (DM-D102-012/DM-D203-012).

❏Selectable receive buffer size (45 bytes or 4K bytes).

❏Command protocol based on the ECS/POS® standard.

❏Automatic Status Back (ASB) function that automatically transmits changes in the printer status.

Introduction vii

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Contents TM-H5000/H5000P TM-H5000/H5000P Printer Parts and Labels LabelsSolving Problems Setting Up the PrinterInstalling and Replacing Paper Quick ReferencePage For American Users FCC Compliance StatementIii Declaration of Conformity EMI and Safety Standards Applied About This Manual Setting Up and UsingReference Slip Section FeaturesIntroduction Receipt SectionOrdering Paper and Supplies Options and AccessoriesSpecified Thermal Paper NTP080-80 Other Qualified Suppliers for Thermal Paper Jujo Thermal Oy FinlandOrdering Ribbon Cassettes Kanzaki Specialty Papers, IncContents Xii Setting Up the Printer Unpacking2Setting Up the Printer Removing the protective materialConnecting the Cables and Grounding the Printer Connecting the computer4Setting Up the Printer Connecting the Drawer 6Setting Up the Printer Anschließen der LadeConnecting the Display Module Grounding the PrinterConnecting the Power Supply 8Setting Up the PrinterPage Installing or Replacing the Paper Roll 10Setting Up the PrinterSetting Up the Printer 12Setting Up the Printer Installing the Ribbon Cassette 14Setting Up the Printer Self Test Using the Power Switch CoverRunning the self test with a paper roll 16Setting Up the Printer Running the self test with slip paperAdjustments and Settings 18Setting Up the Printer Paper Roll Control Panel Using the PrinterOperating the Control Panels Slip Control PanelButtons Indicator lights2Using the Printer Paper roll panel lightsSlip Paper Handling Slip panel lightsAfter printing when the Slip light is off, remove the slip Using the Micr Reader Option Reading Micr characters on personal checks6Using the Printer General problems TroubleshootingTroubleshooting Printing problemsError light is off, but nothing is printed 2TroubleshootingPaper roll printing is poor Cleaning the paper roll print headSlip section printout is faint Line of dots is missing in the printout Paper handling problems4Troubleshooting Paper is jammed inside the printerTroubleshooting 6Troubleshooting Auto cutter problemsAuto cutter is jammed Cleaning procedure Cleaning the Optional Micr MechanismMica cleaning method Recommended During in the self test mode8Troubleshooting Moistened Cleaning sheet Explanatin of a cleaning sheetCommand code sequence Adhesice cleaning sheet Refer to Figure10Troubleshooting Hexadecimal DumpSlip Paper Printing SpecificationsReference Information Character size and printing speedReceipt Paper Line spacing default 4.23 mm 1/6 Character size, characters per lineRibbon Specifications Micr Reader OptionPaper Specifications Slip paper Ambient temperature and copy capability6Reference Information Copy capability and paper thickness 8Reference Information Reference Information Current Electrical CharacteristicsReliability Consumption atMcbf ReceiptHumidity TemperatureEnvironmental Conditions 12Reference InformationControl Commands CommandsCommand Notation Commands2Commands DLE EOT nDLE ENQ n ESC SP nESC ! n 4CommandsESC $ nL nH ESC % n ESC & y c1 c2 x1 d1...dy × x1...xk d1...dy × xk6Commands ESC m nL nH d1 ... dkESC n ESC 3 nESC = n 8CommandsESC ? n ESC D n1 ... nk NUL ESC C nESC E n ESC J n 10CommandsESC G n ESC K nESC R n ESC T nESC U n 12CommandsESC V n ESC a n ESC \ nL nHESC c 0 n ESC c 1 n 14CommandsESC c 3 n ESC c 4 n Each bit of n is used as followsESC d n 16CommandsESC c 5 n ESC f t1 t2ESC p m t1 t2 ESC q18Commands GS ! nGS $ nL nH GS x y d1 ... dx × y ×GS / m 20CommandsGS B n GS H n GS I nGS P x y 22CommandsGS L nL nH ➀ GS V m ➁ GS V m nGS \ nL nH GS W nL nHGS r t m 24Commands GS a nGS f n ➀ GS k m d1...dk NUL ➁ GS k m n d1...dn26Commands GS r nGS w n DLE EOT BS n Micr Control Commands only for printers with Micr28Commands FS a 0 nFS b FS aFS c 30Commands DIP switch functions Dip Switch and Paper Near End SettingsSetting the DIP Switches Serial interface specification2Dip Switch and Paper Near End Settings Dip Switch and Paper Near End Settings A-3 Parallel interface specification 4Dip Switch and Paper Near End SettingsDip Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6Dip Switch and Paper Near End SettingsAdjusting the Paper Near End Sensor Dip Switch and Paper Near End Settings A-78Dip Switch and Paper Near End Settings Epson Sales Subsidiaries Epson Sales Subsidiaries B-12EPSON Sales Subsidiaries