Epson TM-H5000/H5000P manual

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CAUTIONS:

When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.

If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise you may damage the power supply or the printer.

1.Make sure that the printer’s power switch is turned off, and the power supply’s power cord is unplugged from the electrical outlet.

2.Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet.

3.Plug in the power supply’s cable as shown below. Notice that the flat side of the plug faces down.

Note:

To remove the DC cable connector, make sure that the power supply’s power cord is unplugged; then grasp the connector at the arrow and pull it straight out.

Setting Up the Printer 1-9

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Contents TM-H5000/H5000P TM-H5000/H5000P Printer Parts and Labels LabelsSetting Up the Printer Installing and Replacing PaperSolving Problems Quick ReferencePage FCC Compliance Statement For American UsersIii Declaration of Conformity EMI and Safety Standards Applied Setting Up and Using About This ManualReference Features IntroductionSlip Section Receipt SectionOptions and Accessories Ordering Paper and SuppliesSpecified Thermal Paper NTP080-80 Other Qualified Suppliers for Thermal Paper Jujo Thermal Oy FinlandOrdering Ribbon Cassettes Kanzaki Specialty Papers, IncContents Xii Setting Up the Printer Unpacking2Setting Up the Printer Removing the protective materialConnecting the Cables and Grounding the Printer Connecting the computer4Setting Up the Printer Connecting the Drawer 6Setting Up the Printer Anschließen der LadeConnecting the Display Module Grounding the PrinterConnecting the Power Supply 8Setting Up the PrinterPage Installing or Replacing the Paper Roll 10Setting Up the PrinterSetting Up the Printer 12Setting Up the Printer Installing the Ribbon Cassette 14Setting Up the Printer Using the Power Switch Cover Self TestRunning the self test with a paper roll 16Setting Up the Printer Running the self test with slip paperAdjustments and Settings 18Setting Up the Printer Using the Printer Operating the Control PanelsPaper Roll Control Panel Slip Control PanelIndicator lights 2Using the PrinterButtons Paper roll panel lightsSlip Paper Handling Slip panel lightsAfter printing when the Slip light is off, remove the slip Using the Micr Reader Option Reading Micr characters on personal checks6Using the Printer Troubleshooting TroubleshootingGeneral problems Printing problemsError light is off, but nothing is printed 2TroubleshootingCleaning the paper roll print head Paper roll printing is poorSlip section printout is faint Paper handling problems 4TroubleshootingLine of dots is missing in the printout Paper is jammed inside the printerTroubleshooting Auto cutter problems 6TroubleshootingAuto cutter is jammed Cleaning the Optional Micr Mechanism Mica cleaning method RecommendedCleaning procedure During in the self test mode8Troubleshooting Explanatin of a cleaning sheet Command code sequenceMoistened Cleaning sheet Adhesice cleaning sheet Refer to Figure10Troubleshooting Hexadecimal DumpPrinting Specifications Reference InformationSlip Paper Character size and printing speedReceipt Paper Line spacing default 4.23 mm 1/6 Character size, characters per lineRibbon Specifications Micr Reader OptionPaper Specifications Ambient temperature and copy capability Slip paper6Reference Information Copy capability and paper thickness 8Reference Information Reference Information Electrical Characteristics ReliabilityCurrent Consumption atMcbf ReceiptTemperature Environmental ConditionsHumidity 12Reference InformationCommands Command NotationControl Commands Commands2Commands DLE EOT nDLE ENQ n ESC SP n4Commands ESC ! nESC $ nL nH ESC % n ESC & y c1 c2 x1 d1...dy × x1...xk d1...dy × xk6Commands ESC m nL nH d1 ... dkESC n ESC 3 n8Commands ESC = nESC ? n ESC C n ESC D n1 ... nk NULESC E n 10Commands ESC G nESC J n ESC K nESC R n ESC T n12Commands ESC U nESC V n ESC \ nL nH ESC a nESC c 0 n 14Commands ESC c 1 nESC c 3 n ESC c 4 n Each bit of n is used as follows16Commands ESC c 5 nESC d n ESC f t1 t2ESC p m t1 t2 ESC q18Commands GS ! nGS $ nL nH GS x y d1 ... dx × y ×20Commands GS / mGS B n GS H n GS I n22Commands GS L nL nHGS P x y ➀ GS V m ➁ GS V m nGS W nL nH GS \ nL nHGS r t m 24Commands GS a nGS f n ➀ GS k m d1...dk NUL ➁ GS k m n d1...dn26Commands GS r nGS w n Micr Control Commands only for printers with Micr 28CommandsDLE EOT BS n FS a 0 nFS a FS bFS c 30Commands Dip Switch and Paper Near End Settings Setting the DIP SwitchesDIP switch functions Serial interface specification2Dip Switch and Paper Near End Settings Dip Switch and Paper Near End Settings A-3 Parallel interface specification 4Dip Switch and Paper Near End SettingsDip Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6Dip Switch and Paper Near End SettingsAdjusting the Paper Near End Sensor Dip Switch and Paper Near End Settings A-78Dip Switch and Paper Near End Settings Epson Sales Subsidiaries Epson Sales Subsidiaries B-12EPSON Sales Subsidiaries