Epson TM-H5000/H5000P manual Contents

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Contents

Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1 Setting Up the Printer

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Removing the protective material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Connecting the Cables and Grounding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Connecting the Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Connecting the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Grounding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Connecting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8Installing or Replacing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Installing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13Using the Power Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Running the self test with a paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Running the self test with slip paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Adjustments and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Chapter 2 Using the Printer

Operating the Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Paper Roll Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Slip Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Slip Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Using the MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Reading MICR characters on personal checks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3 Troubleshooting

Troubleshooting

3-1

General problems

3-1

Printing problems

3-1

Cleaning the paper roll print head

3-3

Paper handling problems

3-4

Auto cutter problems

3-6

Cleaning the Optional MICR Mechanism

3-7

MICA cleaning method (Recommended)

3-7

The cleaning procedure

3-7

Explanatin of a cleaning sheet

3-9

Hexadecimal Dump

3-10

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Contents TM-H5000/H5000P TM-H5000/H5000P Printer Parts and Labels LabelsSolving Problems Setting Up the PrinterInstalling and Replacing Paper Quick ReferencePage Iii FCC Compliance StatementFor American Users Declaration of Conformity EMI and Safety Standards Applied Reference Setting Up and UsingAbout This Manual Slip Section FeaturesIntroduction Receipt SectionSpecified Thermal Paper NTP080-80 Options and AccessoriesOrdering Paper and Supplies Other Qualified Suppliers for Thermal Paper Jujo Thermal Oy FinlandOrdering Ribbon Cassettes Kanzaki Specialty Papers, IncContents Xii Setting Up the Printer Unpacking2Setting Up the Printer Removing the protective materialConnecting the Cables and Grounding the Printer Connecting the computer4Setting Up the Printer Connecting the Drawer 6Setting Up the Printer Anschließen der LadeConnecting the Display Module Grounding the PrinterConnecting the Power Supply 8Setting Up the PrinterPage Installing or Replacing the Paper Roll 10Setting Up the PrinterSetting Up the Printer 12Setting Up the Printer Installing the Ribbon Cassette 14Setting Up the Printer Running the self test with a paper roll Using the Power Switch CoverSelf Test 16Setting Up the Printer Running the self test with slip paperAdjustments and Settings 18Setting Up the Printer Paper Roll Control Panel Using the PrinterOperating the Control Panels Slip Control PanelButtons Indicator lights2Using the Printer Paper roll panel lightsSlip Paper Handling Slip panel lightsAfter printing when the Slip light is off, remove the slip Using the Micr Reader Option Reading Micr characters on personal checks6Using the Printer General problems TroubleshootingTroubleshooting Printing problemsError light is off, but nothing is printed 2TroubleshootingSlip section printout is faint Cleaning the paper roll print headPaper roll printing is poor Line of dots is missing in the printout Paper handling problems4Troubleshooting Paper is jammed inside the printerTroubleshooting Auto cutter is jammed Auto cutter problems6Troubleshooting Cleaning procedure Cleaning the Optional Micr MechanismMica cleaning method Recommended During in the self test mode8Troubleshooting Moistened Cleaning sheet Explanatin of a cleaning sheetCommand code sequence Adhesice cleaning sheet Refer to Figure10Troubleshooting Hexadecimal DumpSlip Paper Printing SpecificationsReference Information Character size and printing speedReceipt Paper Line spacing default 4.23 mm 1/6 Character size, characters per lineRibbon Specifications Micr Reader OptionPaper Specifications 6Reference Information Ambient temperature and copy capabilitySlip paper Copy capability and paper thickness 8Reference Information Reference Information Current Electrical CharacteristicsReliability Consumption atMcbf ReceiptHumidity TemperatureEnvironmental Conditions 12Reference InformationControl Commands CommandsCommand Notation Commands2Commands DLE EOT nDLE ENQ n ESC SP nESC $ nL nH 4CommandsESC ! n ESC % n ESC & y c1 c2 x1 d1...dy × x1...xk d1...dy × xk6Commands ESC m nL nH d1 ... dkESC n ESC 3 nESC ? n 8CommandsESC = n ESC E n ESC C nESC D n1 ... nk NUL ESC J n 10CommandsESC G n ESC K nESC R n ESC T nESC V n 12CommandsESC U n ESC c 0 n ESC \ nL nHESC a n ESC c 3 n 14CommandsESC c 1 n ESC c 4 n Each bit of n is used as followsESC d n 16CommandsESC c 5 n ESC f t1 t2ESC p m t1 t2 ESC q18Commands GS ! nGS $ nL nH GS x y d1 ... dx × y ×GS B n 20CommandsGS / m GS H n GS I nGS P x y 22CommandsGS L nL nH ➀ GS V m ➁ GS V m nGS r t m GS W nL nHGS \ nL nH 24Commands GS a nGS f n ➀ GS k m d1...dk NUL ➁ GS k m n d1...dn26Commands GS r nGS w n DLE EOT BS n Micr Control Commands only for printers with Micr28Commands FS a 0 nFS c FS aFS b 30Commands DIP switch functions Dip Switch and Paper Near End SettingsSetting the DIP Switches Serial interface specification2Dip Switch and Paper Near End Settings Dip Switch and Paper Near End Settings A-3 Parallel interface specification 4Dip Switch and Paper Near End SettingsDip Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6Dip Switch and Paper Near End SettingsAdjusting the Paper Near End Sensor Dip Switch and Paper Near End Settings A-78Dip Switch and Paper Near End Settings Epson Sales Subsidiaries Epson Sales Subsidiaries B-12EPSON Sales Subsidiaries
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