Wacom PL-521, DTF-521 manual DTF521Manual.fm Page 35 Tuesday, February 28, 2006 1036 AM

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DTF521_Manual.fm Page 35 Tuesday, February 28, 2006 10:36 AM

When using the pen display tablet on a multiple monitor system, you cannot use the pen to control the other monitor(s).

You can use your pen to control the other monitors in mouse mode. To use mouse mode, first set the pen’s DuoSwitch to MODE TOGGLE.... Then use the switch to toggle between pen mode and

mouse mode.

The line you are drawing does not line up with the location of the screen cursor in paint applications.

To function properly, some applications require that the pen is set to pen mode. Make sure the pen has not been toggled to mouse mode.

If the pen is set to pen mode and the problem still exists, then you may have a corrupted preferences file. Follow the instructions in the next tip to create a new preferences file.

You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults.

Delete the pen tablet preferences as follows:

Windows: Do a Search or Find for the TABLET.DAT file and delete it. The file should be located in your Windows or Windows\System32 folder. Then restart your computer. When the tablet driver loads, it will create a new preferences file with the factory default settings. Recalibrate the unit.

Macintosh OS X: For a single user, delete the tablet preferences by first choosing your HOME folder from the GO menu. Then open your home LIBRARY folder. Within your home LIBRARY folder, open the PREFERENCES folder and delete the COM.WACOM.TABLETPREFERENCES file. Log out, then log back in. When the tablet driver loads it will create a new preferences file with the factory defaults.

For multiple users, delete all tablet preferences by first opening the main APPLICATIONS folder. Then open the TABLET folder and run the REMOVETABLET utility. When the utility starts, click on the REMOVE ALL PREFERENCE FILES button. Log out, then log back in. When the tablet driver loads, it will create new preferences files with the factory defaults.

Recalibrate the tablet.

 

Note: Do not manually remove the WACOM TABLET.PREFPANE

 

file from the main LIBRARY PREFERENCEPANES folder. This file

 

is only to be removed when uninstalling the tablet software

 

driver, and then only when using the REMOVETABLET utility.

 

 

The computer does not go

When you are not using the pen, remove it from the pen display

to sleep.

surface or the tablet will continue to send data, keeping the computer

 

awake.

The screen cursor jumps back when using your regular mouse or trackball.

When the pen is not in use, place it in the pen tray, the pen storage compartment, or at some location near the pen display, but not on the display. Leaving your pen on the display may interfere with screen cursor positioning when using other input devices.

The screen cursor moves erratically or jumps around on the display screen when another tablet is connected to your computer.

The tablet portion of the DTF-521/PL-521 emits electromagnetic waves at a certain frequency. If another tablet is too closely placed to the DTF-521/PL-521 it may interfere with screen cursor positioning. If this occurs, move the tablet further away from the DTF-521/PL-521.

Troubleshooting page 35

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Contents Pen Display This page intentionally left blank Introduction and Overview Temperature and humidity Precautions on USE and HandlingPhysical location EnvironmentHg Lamps Inside this Product Contain Mercury and Must be HandlingDTF521Manual.fm Page 4 Tuesday, February 28, 2006 1036 AM Contents Unpacking Your PEN Display Package contentsFront view PEN Display ComponentsRear view System requirements InstallationVGA connector LCD monitor installationAdapter may damage the unit LCD monitor cabling diagramDTF521Manual.fm Page 12 Tuesday, February 28, 2006 1036 AM USB cable installation Pen tablet installationPen tablet cabling diagram Next steps Software installationWorking with Your PEN Display Setting up your work areaPen components Using the penPen operations Opening the control panel CustomizingCustomizing the pen Control panel overviewCalibrating your pen display Customizing the side switch button functions Adjusting double-clickControl panel details DTF521Manual.fm Page 22 Tuesday, February 28, 2006 1036 AM DTF521Manual.fm Page 23 Tuesday, February 28, 2006 1036 AM Factory presets, auto-sync, and user settings Adjusting the LCD monitorWorking with on screen display settings Enter buttonMenu Position DTF521Manual.fm Page 26 Tuesday, February 28, 2006 1036 AM Adjusting pitch and phase Power saving mode Sync Power savingVideo Power consumption Testing the DTF-521/PL-521 TroubleshootingIf there is no display Verify that the tablet and pen are working General display problems Display troubleshootingDisplay ripples or flickers VGA problemsGeneral problems Pen tablet troubleshootingTroubleshooting on DTF521Manual.fm Page 35 Tuesday, February 28, 2006 1036 AM Windows XP Windows-Specific ProblemsSupport. See Technical support options on Macintosh-Specific ProblemsTechnical support options Japan Obtaining driver downloadsAsia Pacific English China Appendix CleaningCaring for your pen display Replacing the pen tipUsing an alternate mount or stand Windows XP or XP Uninstalling the DTF-521/PL-521Windows 98SE, Me, or Macintosh OSGeneral specifications Product specificationsLCD monitor Power adapter Purchasing parts and accessoriesPen tablet Pen model FP-320Federal Communications Commission FCC notice Radio and television interferenceCE declaration Warranty Warranty Service Outside of the U.S.A. and Canada Warranty Service in the U.S.A. and CanadaNorth and South America contact Europe, Africa and Middle East Software License Agreement License and WarrantyEntitlement to Use the Software Important Notice to CustomersGermany This page intentionally left blank Appendix