Wacom DTF-521, PL-521 manual Verify that the tablet and pen are working

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DTF521_Manual.fm Page 30 Tuesday, February 28, 2006 10:36 AM

3.Verify that the tablet and pen are working:

Press the pen tip against the display and verify that the status LED lights blue.

If the LED does not light, verify that the DTF-521/PL-521’s USB cable is plugged into an active USB port. If the pen display is plugged into a USB hub, try plugging it directly into the USB port on your computer.

Be sure that the USB port to which you are connecting the DTF-521/PL-521 has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected the pen display to an active USB port.

The status LED will light blue when the DTF-521/PL-521 pen display is registered as a USB device and the pen tip is pressed against the display.

4.Check the pen. If you cannot make a selection on the display screen with the pen:

Test the pen by pressing the pen tip against the surface of the pen display tablet. The status LED should light blue.

Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the pen display tablet surface, press the side switch. The status LED should again light blue.

If the status LED does not light blue for these tests, be sure you are using the correct pen that came with your pen display.

If you are still having problems, you may have a defective pen or pen display.

Troubleshooting page 30

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Contents Pen Display This page intentionally left blank Introduction and Overview Precautions on USE and Handling Temperature and humidityPhysical location EnvironmentHandling Hg Lamps Inside this Product Contain Mercury and Must beDTF521Manual.fm Page 4 Tuesday, February 28, 2006 1036 AM Contents Package contents Unpacking Your PEN DisplayPEN Display Components Front viewRear view Installation System requirementsLCD monitor installation VGA connectorLCD monitor cabling diagram Adapter may damage the unitDTF521Manual.fm Page 12 Tuesday, February 28, 2006 1036 AM Pen tablet cabling diagram Pen tablet installationUSB cable installation Software installation Next stepsSetting up your work area Working with Your PEN DisplayUsing the pen Pen componentsPen operations Customizing Opening the control panelControl panel overview Customizing the penCalibrating your pen display Control panel details Adjusting double-clickCustomizing the side switch button functions DTF521Manual.fm Page 22 Tuesday, February 28, 2006 1036 AM DTF521Manual.fm Page 23 Tuesday, February 28, 2006 1036 AM Adjusting the LCD monitor Factory presets, auto-sync, and user settingsWorking with on screen display settings Enter buttonMenu Position DTF521Manual.fm Page 26 Tuesday, February 28, 2006 1036 AM Adjusting pitch and phase Video Power consumption Power savingPower saving mode Sync If there is no display TroubleshootingTesting the DTF-521/PL-521 Verify that the tablet and pen are working Display troubleshooting General display problemsVGA problems Display ripples or flickersPen tablet troubleshooting General problemsTroubleshooting on DTF521Manual.fm Page 35 Tuesday, February 28, 2006 1036 AM Windows-Specific Problems Windows XPMacintosh-Specific Problems Support. See Technical support options onTechnical support options Asia Pacific English China Obtaining driver downloadsJapan Cleaning AppendixCaring for your pen display Replacing the pen tipUsing an alternate mount or stand Uninstalling the DTF-521/PL-521 Windows XP or XPWindows 98SE, Me, or Macintosh OSLCD monitor Product specificationsGeneral specifications Purchasing parts and accessories Power adapterPen tablet Pen model FP-320CE declaration Radio and television interferenceFederal Communications Commission FCC notice Warranty North and South America contact Warranty Service in the U.S.A. and CanadaWarranty Service Outside of the U.S.A. and Canada License and Warranty Europe, Africa and Middle East Software License AgreementEntitlement to Use the Software Important Notice to CustomersGermany This page intentionally left blank Appendix