Wacom DTI-520 Display Troubleshooting, If One of These Messages Should Appear, Reference

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Troubleshooting

Display Troubleshooting

If One of These Messages Should Appear...

Message

 

 

 

What to Do

 

 

 

 

 

 

Prior to connecting the product, if you have a monitor

 

 

 

 

 

 

that you have been using, connect it and then adjust

 

 

 

 

 

 

the horizontal frequency to 30–80 kHz and the vertical

 

 

 

 

 

 

 

 

 

 

 

 

frequency to 50 –75 Hz. Connect the product.

 

 

 

 

 

 

- Verify that the video signal cable* is connected.

 

 

 

 

 

 

- Verify that the video signal cable connector pins are not

 

 

 

 

 

 

bent or broken.

 

 

 

 

 

 

• When the computer goes in to power saving mode,

 

 

 

 

 

 

 

 

 

 

 

 

move the mouse or press any keyboard key.

 

 

 

 

 

 

• Verify that the computer graphics board is correctly

 

 

 

 

 

 

installed.

 

 

 

 

 

 

• Verify that the video signal cable is connected.

 

 

 

 

 

 

• Verify that the video signal cable connector pins are not

 

 

 

 

 

 

bent or broken.

 

 

 

 

 

 

• If you are using a cable other than the video signal cable

 

 

 

 

 

 

that was included with the product, this message may

 

 

 

 

 

 

appear prior to the computer going into power-saving

 

 

 

 

 

 

mode. The product is not out of order. Use the cable that

 

 

 

 

 

 

was included to connect the product.

 

 

 

 

 

 

The RGB – RGB cable is not connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The composite video cable is not connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Set the refresh rate so that it is 70Hz or less.

 

 

 

 

 

 

The refresh rate may be adjusted at the Screen Profile

 

 

 

 

 

 

dialog box for your computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User's Guide

Reference

P.10-11

P.10-11

P.9

P.10-11

P.10-11

Caution

* Video signal cable indicates both USB cables (see page 9).

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Contents Users Guide Regarding the power plug and power adapter Safety PrecautionsDo not open the back cover Do not use organic solvents to clean this product When connecting the power plugWhen not using this product for a long period of time Do not let the product get wetUsers Guide Warranty Exclusions Please be aware of the following regarding the LCD displayTable of Contents Front Component FunctionsTop Back Using the Penholder Opening the StandInstalling DTI-520 on a Mount Arm UnscrewGuide Accessory CheckUsers Connecting DTI-520 5Turn on your computerUsers Guide Installing the Tablet Driver Windows SetupMacintosh Setup Uninstalling the Tablet DriverSwitching Display Images Auto-Adjust FunctionDTI-520 Power Saving Function DTI-520 DisplayProcedure Blurring and Protrusion of the Picture from the LCD PanelHow to Use the OSD Menu Using the OSD MenuOn-Screen Display OSD Menu Buttons Reset Types of OSD MenusCommon Screens Contrast Language Brightness BacklightSignal Source Vertical Center VGA only Pitch VGA onlyScreens that Display with a Video Cable Connection Saturation SharpnessDefault Switch Function Settings PenParts of the Pen and Their Functions Gripping the PenUsing the Eraser Basic Operations of the PenMoving the Pointer Clicking and Double-clickingUsing the Control Panel Displaying the Control PanelControl Panel Basics Opening the Control Panel in WindowsSwitch and Button Settings Function Names DescriptionCustomizing the Pop-up Menu Open/RunSynchronizing the Positions of the Pen Tip and Pointer If Another Monitor Name is Displayed in the Monitor Field Using Multiple Interactive Pen Displays【Important】 Supplementary Information Removing StainsReplacing the Pen Nib Remove the pen nib Insert a new nibAttaching the Pen Tether Troubleshooting Display TroubleshootingIf One of These Messages Should Appear Message What to DoIf One of These Conditions Should Appear Condition What to Do ReferenceCondition General TroubleshootingCondition What to Do Troubleshooting for Windows Troubleshooting for MacintoshSpecification General SpecificationsWarranty Limited warrantyWarranty service outside of the U.S.A. and Canada Obtaining Technical Support UM-0314A